Terrible. They tried to call me, looked like a scam. They verified details so all seemed ok. They then cancelled my order a few days later without notice or explanation. Never again, dont recommend.... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Unresponsive! They stole my money. I ordered a e-Sim with an activation date earlier this week and they never did anything. Beware and think twice before buying something from them. They might just de... Zobacz więcej
Very good service Wanted to stay longer and wanted to prolong plan via provider - not possible because they didn’t accept a foreign credit card…..(tried Visa and Mastercard) Contacted SIMS 4 USA. Ea... Zobacz więcej
The SIM card arrived very quickly after ordering, and was perfect for us (being Brits heading to America). The signal was strong, it worked in our UK unlocked phone no problem, and was absolutely idea... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
#1 USA prepaid sim card provider. we specialized in prepaid sim cards for travelers and will deliver your sim card to your home address within 3 business days.
Dane kontaktowe
1141 Saint Johns Pl, 11213, New York, Stany Zjednoczone
- (802) 870-6770
- Support@sims4usa.com
- sims4usa.com
3,4
Średnia
322 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The e-sim is working just fine
The e-sim is working just fine, there are two things that would help the experience.
1. It would be good if it was clear on the website that the charges are in USD. My internet search specified Canada, so I expected to be charged in CAD. That is not the case.
2. It would be good if it was quite clear at the outset that the e-sim would be delivered by email on the day that it is to be activated, rather than at the time of order, with activation on the date of travel.
3 lutego 2024
Check phone compatibility? Better info on website needed, but good if it works
Ordered two sims for my friend at myself upon our visit to the US. The information on the website wasn't super clear, but there was helpful online chat. They arrived very fast, and we picked our activation date to be the day of arrival in the US. For my friend (Redmi phone), she just put the sim in and it worked, received a text with the phone number, all good. For me (Samsung), the data didn't work. I received and texted fine, I had signal, but the data sign was missing. I called for assistance, we added manually a LYCA network, and from that moment I barely had a very low signal here and there. I basically relied on my friend for google maps etc. We stayed within Philadelphia centre and Manhattan NY area, but apart from 5min for 2 times, I never had 4G, not even any lower type of signal.
22 stycznia 2024
Took me awhile to figure out but OK in…
Took me awhile to figure out but OK in the end
25 stycznia 2024
Fast delivery
Fast delivery. This is the second time we are using sim cards from sims4usa and it’s perfect
22 stycznia 2024
We uses Sims 4 USA several times.
We uses Sims 4 USA several times.
Always works great. Support is quick and fantastic.
Will used it also in future 2-3 times a year.
Absolutely recomended!
11 stycznia 2024
Very bad experience
Very bad experience. I don’t have got any information how to install it. Or any kind of information.
18 stycznia 2024
Good choice!
It was easy to order, product was described correctly and they answered my questions fast. Customer service was great!
2 stycznia 2024
Very responsive and flexible support
Very responsive and flexible support. I was dealing with a problem with a wrong activation date and the support response was immediate. They proactively alerted me to another error in the order. Perfect service.
13 grudnia 2023
Easy and fast to purchase my esim.
4 grudnia 2023
No support for the SIM
There is no support as the website support team is not active. Better to get a SIM after travelling to USA
8 grudnia 2023
Despite ordering a few days before…
Despite ordering a few days before depart the sim card was delivered in time. Good job!
16 listopada 2023
Delivery not respected but problem solved
It was a good communication with the customer service, they were friendly and kind
18 listopada 2023
Odpowiedź od SIMS 4 USA
Thank you very much for your review, and we wish you all the best.
Ordered Sim
Not received my order on due date , as told due to Thanksgiving delivery company malfunction.
The activation was immediate after a Whatsapp conference. The company's explanation was immediate and adequate. Since the activation, no problems occured, and the international calls were in order.
I am leaving US in two days, the sim card will be deactivated, but will positively reactivate on my next trip to the US in May
23 listopada 2023
I did not receive the service I paid…
I did not receive the service I paid for. I am left with the feeling that I have been deceived. I do not recommend it.
22 listopada 2023
Failed delivery and failed refund.
I ordered one eSim and one physical Sim. You never delivered any of them. Sims4USA made itself unavailable both by phone and by mail. And you never refunded me.
I consider Sim4USA a scam.
17 października 2023
Very good experience
Very good experience. Add to web page shipping address block in case it is different from billing address.
16 listopada 2023
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