Bit dissatisfied with the car mats I ordered for a 2026 Ford Tourneo. Paid £260!! They don't even fit in a neat tidy and snug fitting. The side pieces are lose and easily come apart.... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Very helpful customer service Mats are spot on Top quality mats Special thanks to Dan with his brilliant customer service
From the word go this company could not have been more helpful. Good communication answered my query very quickly delivered the mats within agreed time scale. They were very well finished fitted perfe... Zobacz więcej
Positive points are, the mats are gorgeous. I chose Grey with Orange trim to match my interior and exterior and they look stunning. Negative points are, the initial order email states I'd recei... Zobacz więcej
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Simply Car Mats are the UKs leading supplier of car mats and floor mats. Superior quality and design at an affordable price.
Dane kontaktowe
Zjednoczone Królestwo
- sales@simplycarmats.co.uk
- simplycarmats.co.uk
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 25% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Scam company stealing people's money.
I haven't received my mats yet, but that's the problem. It's been 3 weeks since I've ordered my mats and there has been no status update. I also have received no response from company after inquiring about them. I wouldn't mind waiting, but don't say 10 days max to process then be radio silent.
Update as of 18 April: I looked at Google reviews and there were a ton of complaints about the company never sending the products that were paid for, some people waiting 6+ months. I also left a Google review and noticed that now most comments that spoke negatively about the company are removed. If you buy from here, you have wasted your time and money.
18 April additional update. Just asked for more information from the company. I dont want any excuses as to whether it's a logistical error, flood in warehouse, machinery malfunctions. SM186772 is my order number. Just refund me my money. Will report back on outcome.
Really helpful and responsive pre-sale…
Really helpful and responsive pre-sale service. Boot liner fits my X3 perfectly.it will be a shame to get it dirty.
No reply to emails and no phone number
Ordered my mats...no replys to emails and no contact phone number. Eventually got an email saying they were having logistical problems....chased again no reply. Have now cancelled order by email...no reply...will have to contact credit card company.
Unfulfilled Order, No Communication – Legal Action Pending
We placed an order with Simply Car Mats on 21st March and were informed that delivery would take 10 days. As of today, the order has not been received. We have sent three separate emails requesting an update and have yet to receive any form of response.
This complete lack of communication, combined with the failure to deliver the goods within the agreed timeframe, constitutes a breach of contract. It is both unprofessional and entirely unacceptable.
Unless this matter is resolved without further delay, we will be pursuing immediate legal action to enforce the agreement and seek appropriate remedies. We strongly advise others to exercise caution when considering doing business with this company.
Do not buy from Simply Car Mats!
Do not buy from Simply Car Mats!
They did not deliver what I ordered and have failed to respond to my emails. They have my money and I have the wrong car mats. Next stop trading standards…..
Look great and fit perfectly
The mats took a while to arrive (that’s the only reason for four rather than five stars) but I am very happy with them. They look great and fit perfectly onto the studs on the floor of my Volvo V40.
Also a very reasonable price.
Would recommend
Great products
Great quality products, bought floor mats, seat covers and a boot cover. Only thing is the boot cover slightly too big in some areas, but fits good enough and very pleased with the quality. Seat covers fit perfect & very pleased with the quality of floor mats. Great communication & first couple items arrived immediately after ordering. Only wait was the floor mats, but was advised on wait time so it was not unexpected. Overall very pleased with communication and quality - very professional.
Excellent quality mats with fast delivery
Great quality mats delivered quickly and efficiently. Quality of the mats and sizing was perfect and look brilliant in the car.
Was kept informed of delivery updates along the way.
Will definitely be returning if I need another set of mats in the future!
Do Not Use This Company
I made an order in January and have still not received my order and fear I have no hope of receiving it since the company ceased responding to emails on 17 February. Simplycarmats have not refunded me as requested and I have contacted Trading Standards out of principle. Fuming.

Odpowiedź od Simplycarmats
Slow delivery, doesn't fit properly
Delivery much longer than stated on website. Boot liner doesn't fit at all one side and poor fit on two others. It is also poorly finished in comparison to other boot liners I've bought. Communication has been good but doesn't compensate for underwhelming and ill-fitting product.
AVOID
Placed order 16th Jan. Yodel lost the parcel. (Yodel admitted this). Simplycarmats said they were reordered on 10th Feb. I have emailed 6 times since then and they still haven't provided any details on the mats being sent out to me. It's now 13th March and I have no mats, no order confirmation or delivery details and no refund. Now they have stopped replying to emails.
Seriously Covoluted Madness
I gave one star because there is no lower rating. I ordered my mats 07th Feb and Simply Car Mats do not know if they have been produced yet.
Perfect fit Good quality great service
Perfect fit Good quality great service. Really pleased with them
Ordered mats on 16th Feb
Ordered mats on 16th Feb. Had to chase for an update. Provided with shipping details, but items still not handed to carrier after a week. Almost 1 month later and no mats or ETA. Have given up and requested a refund.
Great product…reasonably priced
Ordered car seat covers for my car and was very pleased with quality and fit of the items. They were delivered on time and I am very happy with my purchase
I have had no communications since 12th Feb 2025
I have had no communications since placing the order (12th Feb 2025) with this company. Don't even know when the estimated date of order completion is, or when it is even due to arrive.
Yet, somehow, I am able to receive this survey alright asking about my experience. Surely, you can appreciate how frustrating this is for a customer. No communications on the product, but a survey to complete!
Hey ho!!!Ordered and paid for car mat set on 11…
Ordered and paid for car mat set on 11 Feb. Despite two enquiries as to where my order is I still do not have it. first I was told they were "running behind" and to "be patient"! Then I was told there had been "some flooding which had now been resolved and to be patient"! Two days ago I was told my order was with the courier and to expect email as to delivery.....still waiting... Have told them to cancel order.............Hey ho..............
Order never arrived
Order never arrived! Contacted them after 5days had a response order is being prepared. After 3 weeks of waiting still nothing. Requested a refund - no response! Because I paid via PayPal they sorted out my refund.
Excellent
Excellent - a perfect fit and locating holes in all the right places. Highly recommended for Audi A2 and probably other makes as well.
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