Had a great experience with Simplaa! They took us to our hotel in England and back home in Abuja, and everything went smoothly. The drivers were polite, professional, and right on time. Really appreci... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The drivers are courteous and punctual, and the vehicles are consistently clean, well-maintained and presentable. The airport staff are equally courteous, helpful and professional.
What was important was the fact that I didn’t have to look for the driver or the vehicle. The driver was courteous and polite professional throughout the journey. Your ground staff also maintained ade... Zobacz więcej
Reakcja na opinię
Greetings, Please could you confirm if Simplaa Rides and SimpliRide are same company. Just trying to download Simplaa Rides to book my airport ride to get my Airpeace transfer discount but... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Simplaa — Rides Made Simple Forever Simplaa is a UK-headquartered transport technology company offering airport transfers, city rides, and luxury chauffeur services. We connect passengers with nearby, licensed drivers in minutes through our easy-to-use app and online booking platform. What we offer: Airport Transfers — Stress-free pickups and drop-offs at major UK airports with Meet & Greet, real-time flight monitoring, and child seats on request. City Rides — On-demand local rides available 24/7. Book instantly and get matched with a nearby licensed driver. Chauffeur Services — Premium, flexible rentals for every journey — whether it's business travel, special occasions, or executive transport. Our 24/7 support team is always on hand to help with your bookings. Book online or download the Simplaa app to get started.
Dane kontaktowe
Zjednoczone Królestwo
- +44 208 866 7755
- support@simplaa.com
- simplaa.com
4,6
Doskonała
141 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 50% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The driver Sholas behaviour and conduct
The drivers behaviour and conduct
8 sierpnia 2025
Opinia niezależna
Odpowiedź od Simplaa
Thank you for flagging this, Ade. Conduct is the one thing we can't be relaxed about, so we'd rather hear the detail than guess at it. Email support@simplaa.com and we'll take it from there.
The driver arrived more than an hour…
The driver arrived more than an hour after our agreed time. This is a very unpleasant experience considering the long haul flight that we went through. It took several phone calls before the driver showed up.
1 września 2025
Opinia niezależna
Odpowiedź od Simplaa
Thank you for telling us, Gambo. An hour of waiting after a long haul flight is not what you booked, and we're sorry. Email support@simplaa.com and we'll look into what happened on your trip.
Fantastic ride
To day is my first time booking simplaa ride and I got 💯 % treatment. They were calling, communicating with me, the driver even came in pushed the trolley to the car park, loaded my luggage in the car, drove me in a nice and neat car carefully to my destination and help me off loads my boxes. Simplaa ride is the best. I mistakenly tapped the red star .
29 sierpnia 2025
Opinia niezależna
Odpowiedź od Simplaa
Thank you, Joy. That's how an airport pickup should go. We meet you in arrivals with a name board, so you're never the one searching.
The Driver was very nice and contacted…
The Driver was very nice and contacted us before the flight took off, we aligned and he was there on time to pic us. Good and clean car.
Peace full experience.. welldone
19 lipca 2025
Opinia niezależna
Odpowiedź od Simplaa
Thank you, Rahul. Nothing in our fleet is more than 5 years old, so a clean and comfortable car is the standard.
Great and fantastic service.
This is my first time dealing with this company, they really surprised me with their fantastic service. The customer service was so great that they were the one following up with calls. I booked a pickup for my old Dad, even with the fact papa can't connect to the Airport wifi, they did a great job locating him, they went extra mile locating my Dad. Even when I thought they're going to charge more waiting time, but I'm surprised they never did. Have never received this kind of great service before. I must say, you guys are fantastic including the driver. The customer service was so prompt. You can never go wrong dealing with this kind of people. I give it to you guys...... Thanks so much for today, the service you rendered today is more than what I paid for. Gracias
19 lipca 2025
Opinia niezależna
Odpowiedź od Simplaa
Thank you, Mrs Adelakun. Booking for a parent who can't get online is exactly when somebody needs to be standing there waiting. Our call centre is open 24 hours, so there's always someone to call.
Conflicting App Identification
Greetings,
Please could you confirm if Simplaa Rides and SimpliRide are same company.
Just trying to download Simplaa Rides to book my airport ride to get my Airpeace transfer discount but got prompted with SimpliRide.
Please confirm on which app should I proceed.
Thanks
Tony Esu
14 lipca 2025
Opinia niezależna
Odpowiedź od Simplaa
Thank you for asking, Tony, and sorry this sat unanswered. Our app is called Simplaa Rides. Email support@simplaa.com and we'll send you the right link and help with the Air Peace booking.
Zero stress for the pickup ,good…
Zero stress for the pickup ,good communication and very clean and nice car .
25 czerwca 2025
Opinia niezależna
Odpowiedź od Simplaa
Thank you, Adejoke. We meet you in arrivals with a name board, so there's nothing to work out when you land.
Carefully drive and time meet
Carefully drive. Respect the client. Time meet. No disappointment. Neat car and good driver appearance
20 czerwca 2025
Opinia niezależna
Odpowiedź od Simplaa
Thank you, Atinuke. Every driver we put on the road is licensed and DBS checked.
At first I felt skeptical
At first I felt skeptical, even got scared that I paid before doubting it. But the moment I arrived, the driver reached out. It was stress free, cos they pushed my trolley and dropped me 90minutes away. I was so relieved they were there to assist me on arrival. Thank you so much guys.
30 maja 2025
Opinia niezależna
Odpowiedź od Simplaa
Thank you for this. Paying before you've met anyone is a leap. The fare is agreed up front and it doesn't move, so what you paid was the whole of it.
Mr Mark was amazing
Mr Mark was amazing. I got my first message immediately I landed and as early as my flight was he was already around. He was very nice and polite.
Helped with pushing the trolley, loading and offloading, nice driving, had a bottle of water waiting for me. I will definitely be using this service again.
25 maja 2025
Opinia niezależna
Odpowiedź od Simplaa
Thank you, Adedamola. We watch the flight, so landing early doesn't leave you waiting around.
Joseph was very professional and…
Joseph was very professional and extremely helpful. We had a lovely conversation and he made the trip pleasant. The car was pristine and very comfortable. Overall, a great experience!
26 maja 2025
Opinia niezależna
Odpowiedź od Simplaa
Thank you, Deji. Nothing in our fleet is more than 5 years old, so a pristine car is what you should get every time.
Airport pick up and Trsnsfer
Mr Henry, was polite and helpful. The car was clean, comfortable and the journey was enjoyable. I will definitely be using this service again.
22 maja 2025
Opinia niezależna
Odpowiedź od Simplaa
Thank you, Dara. The price we quote is the price you pay, so booking the next one is simple.
Good service.
Good service.
Nice driver @Chike.
We had a 2 hour journey that felt like driving with a friend.
I'll surely recommend.
11 maja 2025
Opinia niezależna
Odpowiedź od Simplaa
Thank you, Terry. Two hours is a long way to sit with someone you've not met. Every driver we send out is licensed and DBS checked.
The driver was very polite and helpful.
24 kwietnia 2025
Opinia niezależna
Odpowiedź od Simplaa
Thank you, Ojelabi. We hold a name board in arrivals, so there's no hunting about when you land.
Excellent
Timely, friendly and cautious drivers, safe and comfortable vehicles in good condition, assistance with getting to the right terminal for departure and pick up at a convenient location on arrival.
24 kwietnia 2025
Opinia niezależna
Odpowiedź od Simplaa
Thank you, Wilson. Nothing in our fleet is more than 5 years old, so the car is one thing you don't have to think about.
It’s a 5star rating for me
I was sceptical initially but to my surprise my pick up was seamless, driver was very patient and professional, the representative on WhatsApp was also following up and I felt safe and comfortable to my destination
11 kwietnia 2025
Opinia niezależna
Odpowiedź od Simplaa
Thank you. Our call centre is open 24 hours, so there's somebody on the other end whenever you need one.
The pick up was very seamless and good but came with a service charge
The pick up was very seamless and good. But the driver demanded for extra service charge of £20. This was weired to me. Aside this, the arrangement was top notch
7 kwietnia 2025
Opinia niezależna
Odpowiedź od Simplaa
Thank you for raising this, Augustine. Nothing should be asked for on top of the fare you agreed at booking. Email support@simplaa.com and we'll look into it.
I'm pleasantly surprised that it was…
I'm pleasantly surprised that it was hitch free and an amazing experience to say the least! Will definitely recommend 100%
3 kwietnia 2025
Opinia niezależna
Odpowiedź od Simplaa
Thank you, Chacha. The fare is agreed up front and doesn't move, so there's nothing to be surprised by next time either.
I was a bit sceptical initially
I was a bit sceptical initially, but pleasantly surprised with their first class service. I will definitely recommend them and plan to use them again for airport pick ups.
2 kwietnia 2025
Opinia niezależna
Odpowiedź od Simplaa
Thank you, Tosin. Someone is in arrivals with your name on a board, so the pickup takes care of itself.
Excellent service
Despite my initial sceptical feelings about the arrangement from Nigeria I was indeed wowed by the professionalism displayed at my arrival by both the company and the driver. It's a 5 star from me. Keep it up
1 kwietnia 2025
Opinia niezależna
Odpowiedź od Simplaa
Thank you, Bukola. Booking from Nigeria for a pickup you can't see being arranged takes trust. Every driver we send out is licensed and DBS checked.
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