Silver Chef met our needs perfectly. Having purchased an old run down Hotel we really need to suck and see the various equipment options. The rent to buy option allowed us to sort our immediate equipm... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
SilverChef is our lifesaver! They helped us start our restaurant business with very little capital. Their team is incredibly responsive and helpful. We truly felt supported throughout the process of b... Zobacz więcej
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The supplier of our Eswood pot washer Quality Rewards -Rose was brilliant and managed the entire service. Rose managed to source a machine before the due date so we could continue operations. The ma... Zobacz więcej
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Great for when you want to add or replace anything from dishwashers, stoves, grills, tables chairs they help with everything.Customer service is always great and applying is easy. Silverchef makes add... Zobacz więcej
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Informacje dotyczące firmy
O SilverChef
Napisane przez firmę
SilverChef offer a variety of funding solutions built to suit hospitality equipment needs.
Rent-Try-Buy 12-month rental agreements
Lease-to-Keep 2-to-5 year leases
Cashflow-friendly, low weekly payments
Flexibility to adapt equipment to your changing needs
Dane kontaktowe
Park Tower, 20 Pidgeon Cl, 4101, West End, Australia
- 1800 337 153
- silverchef.com.au
3,6
Średnia
249 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Overall great and happy with service
Overall great and happy with service. One thing. At the begining, explanation needed more in detail. After i submit silver chef application, i got a call and thought all scam and fake. Needed to advice people to expect a call from somewhere. This wasted me a week to realise that a call was related to silver chef. Then, im sure it should be much popular.
15 maja 2025
Odpowiedź od SilverChef
Hi Jeyong,
Thanks for your review. We’re always looking to learn more about how we can improve the customer experience, so genuinely appreciate your feedback.
From the team at SilverChef
Very xx good services very helpful
Very xx good service. very xx helpful number one 👍👍👍👍👍👍
8 maja 2025
Odpowiedź od SilverChef
Hi Alep,
Really appreciate you taking the time to share this! It means a lot to know we’ve helped you and your hospitality business.
From SilverChef
Odpowiedź od SilverChef
Hi,
So glad we could support you! We know how fast-paced hospitality is, and we’re always working to make things easier and faster for our customers.
From the team at SilverChef
Odpowiedź od SilverChef
Hi Sebastian,
Thank you for taking the time to leave us your review! 5-stars is always our goal, so we're happy to hear you've been looked after well.
Thanks again.
From SilverChef
Made me fill so important made the…
Made me fill so important made the process so easy a pleasure to work with
9 kwietnia 2025
Odpowiedź od SilverChef
Hi Gail,
5 stars is always the goal for us here at SilverChef! We are happy to hear that you have had a smooth and simple process, and look forward to supporting you more in the future.
From the team at SilverChef
The staff were great and made things…
The staff were great and made things easy to deal with.
1 kwietnia 2025
Odpowiedź od SilverChef
Hi Tze,
Thanks for the glowing review! We aim to make access to equipment as easy and stress-free as possible. Delighted to hear we delivered for you.
SilverChef
Silver Chef is a great partner for businesses needing commercial kitchen equipment without the heavy upfront costs.
Silver Chef has carved a strong reputation in the hospitality and food service industry by offering flexible equipment financing and a broad range of commercial kitchen equipment. Whether you're launching a new cafe, scaling up a restaurant, or replacing worn-out gear, Silver Chef offers solutions that cater to a variety of budgets and business models.
2 kwietnia 2025
Odpowiedź od SilverChef
Hi Mariam,
Thanks so much for taking the time to share this! We really appreciate your kind words and support.
It means a lot to know our flexible finance and equipment options are making a difference for hospitality businesses like yours.
Looking forward to supporting you and your business more in the future.
All the best,
SilverChef
Odpowiedź od SilverChef
Hi Nathan,
Thanks for the kind words! We’re so pleased to hear the process was easy and the equipment arrived quickly. Happy customers are what we’re all about—thanks again for partnering with SilverChef!
Odpowiedź od SilverChef
Hi,
Thanks for your kind review!
We're thrilled to hear you had a positive experience with our team. Always here to help when you need us.
SilverChef
Odpowiedź od SilverChef
Hi Christian,
Thanks so much for the great feedback! We’re glad to hear everything was smooth and efficient—exactly what we aim for. Appreciate you choosing SilverChef!
Company was easy to deal with and…
Company was easy to deal with and stayed in contact the whole way through the process. Very happy customer
1 marca 2025
Odpowiedź od SilverChef
Hi Marguerite
Thank you for your 5-star review! We're so happy to support you and your business, and look forward to working together into the future!
All the best
SilverChef
great products and terms it
great products and terms it gets a bit annoying that the products have to go through rechecking prior to shipping adding days to the delivery, other than that loving silverchef
31 marca 2025
Odpowiedź od SilverChef
Hi Jazmin,
Thank you for your 5-star review! We're happy to hear you're loving SilverChef and look forward to supporting you more in the future.
Thanks again
SilverChef
They have imposed this sales on me
They have imposed this sales on me. There was lots of hidden costs, I came to know about after signing the contract and requested them not to go ahead with the contract.
They said, “sorry, it’s too late to cancel the request”. Remember, the dishwasher has not left the warehouse yet.
They charged me the rental for two dishwasher for three weeks because their transport company was not able to pick the old dishwasher up on time.
4 marca 2025
Odpowiedź od SilverChef
Hi Nitesh
We appreciate you taking the time to leave us your feedback. It appears you have been in contact with our customer service team regarding the equipment and your account. If you have any outstanding concerns, please reach out to us at marketing@silverchef.com.au and we can look into it for you.
Regards
SilverChef
Hit you hard with fees
Yep hit you hard with all the processing fees we scrubbed our equipment clean and paid $300 for there company to collect it safely and my bond covered nothing!! READ THE FEES THEY CHARGE before considering renting equipment!! I was told when I called to check it all out I shouldn't owe anything if everything was in good order I had to have the display fridge I ordered repaired as it had a hole in the compressor so I am now worse off financially thanks to the fees.
14 marca 2025
Opinia niezależna
Odpowiedź od SilverChef
Hi Shelley,
Thank you for taking the time to leave your feedback. We would like the opportunity to look further into your experience. If you feel comfortable, please get in touch with us at marketing@silverchef.com.au.
Regards
SilverChef
Smooth and easy from start to finish…
Smooth and easy from start to finish the purchase transaction. SilverChef were fast and efficient so easy to deal with. Great example on how business should be conducted. Highly recommend!
25 lutego 2025
Odpowiedź od SilverChef
Hi Suzana
5 stars is always the goal for us here at SilverChef! We are happy to hear that you have had a smooth and simple process, and look forward to supporting you more in the future.
Cheers
SilverChef
The person i was dealing extremely…
The person i was dealing extremely untruthful and rude
He did not listen me carefully and made me very uncomfortable
In the end
I was right he was wrong
Just unprofessional person made my day worse
2 grudnia 2024
Odpowiedź od SilverChef
Hi Cemil
Thank you for taking the time to leave your feedback, your experience is certainly not what we aim for here at SilverChef.
Would you be able to get in touch at marketing@silverchef.com.au so we can look into this further for you.
Regards
SilverChef
I would not recommend silverchef at…
I would not recommend silverchef at all. I was desperate for equipment when opening and paid them for a whole year before finding out how scammy they are my years worth of payment hadn't made a dent in the original cost.
Get a bank loan or credit card and do not give these guys your money.
They won't provide copies of contracts or paperwork and blatantly lie in emails when you call them out on things. We are currently getting legal advice. Steer clear
11 marca 2025
Odpowiedź od SilverChef
Hi Sasha
Thank you for your time in leaving us your feedback, we genuinely appreciate it. We have spoken to our teams internally and believe a team member has been in touch with you. If you have any outstanding queries or concerns, please get in touch with us at marketing@silverchef.com.au.
Regards
SilverChef
I have signed up for a rental pizza…
I have signed up for a rental pizza oven and just after signing the rental contract, i have requested to cancel the contract and was ready to pay the cleaning and transportation costs but they refused to cancel it and made us to keep the oven for 12 months.
10 lutego 2025
Odpowiedź od SilverChef
Hi Dhuvrit,
Thank you for taking the time to leave us your feedback. We can see that you have been able to have some further conversations with our customer team here at SilverChef. But please reach out to marketing@silverchef.com.au if you have any outstanding concerns.
Regards
SilverChef
Odpowiedź od SilverChef
Hi Joseph
Thank you for your 5-star review! We look forward to supporting you more in the future!
SilverChef
I was discussing very important details…
I was discussing very important details with the lady on the other end, we got disconnected for some reason, you would think they would call back to continue, but nothing.... not very good customer service !!!!!
4 marca 2025
Odpowiedź od SilverChef
Hi,
Thank you for taking the time to leave your feedback. We have looked into your experience and a team member has reached out. We would love to clarify if you've had all of your concerns followed up?
If you are struggling to connect via phone, please reach out to marketing@silverchef.com.au and we can follow things up.
Thank you again
SilverChef
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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