Signpost is a great service that has made our after hours call answering much smoother and efficient. Staff is extremely responsive in answering questions, making changes and making sure we are fully... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The roofing company I work for has been using Signpost for over 5 years mainly as an "after hours" answering service and order taking service. However, Signpost is available to answer our phones (28... Zobacz więcej
We have been using Signpost for three years. We can't say enough good things about this system! It offers a neutral platform upon which clients and prospects can share their experiences with us - wh... Zobacz więcej
Reakcja na opinię
Horrific contract terms. Don't trust them or the service. The service doesn't actually drive reviews to yelp, only to their internal review site - not public and doesn't help. They'll lock you in and... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Signpost is your direct line to customer connections. We are are an all-in-one communication platform that will builds connections by answering your calls 24/7. We offer the answering service, instant responses via SMS, and our Message Hub to help keep all your communications streamlined.
Dane kontaktowe
275 7th Ave Suite 1701, 10001, New York, Stany Zjednoczone
- 844-202-2015
- ccsupport@signpost.com
- signpost.com
Nie odpowiedziano na negatywne recenzje
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Horrific contract terms - RUN!
Horrific contract terms. Don't trust them or the service. The service doesn't actually drive reviews to yelp, only to their internal review site - not public and doesn't help. They'll lock you in and keep billing even when they're not providing any services. Effectively a SCAM.

Odpowiedź od Signpost
If you don't like it - no refunds
We really didn't need this but we tried it for a year. But all they do is send emails constantly to customers for feedback. Almost everyone unsubscribed. I wanted to stop and get a refund after a year but they said everything is already set up done and paid for, so no refunds. We have a less than 4 star review through signpost customer email subscriptions and they said that is still helping get to get more customers! We already have high rating on our internally driven customer feedback systems so Signpost actually didn't help and turned out to be an expensive duplication of effort. Now we really aren't marketing for new customers - we need to hire more employees. Unfortunately Signpost can't help with that. Just no refunds.

Odpowiedź od Signpost
Signpost is a team of professionals who…
Signpost is a team of professionals who are always willing to help. Customer service is always available and they helped me generate reviews in a way I could have never done on my own. I would recommend this company.

Odpowiedź od Signpost
This is an excellent tool to help you…
This is an excellent tool to help you remain engaged with your clients! From source tracking to promotions and follow up, Signpost puts all this on autopilot so you can have some piece of mind knowing your marketing efforts are all taken care and place your energies to other important tasks of your business growth.

Odpowiedź od Signpost
These guys are the Real Deal
It's difficult for one as a business owner to put a "value" on a review, but we hsaw our reviews increase week by week until we had a strong base on all 3 platforms (Google, Yelp & FB). I love hearing new customers say, "I've heard very good things about you", and when I say, "Oh yeah, from who?" they reply, "I did some research online and you have great reviews!" - It just brings a smile to my face. Knowing that all the hard work one puts into a business is paying off.
I was a sceptic and decided to dip my toe in the water, but after a year I can tell you these guys are the real deal. Great resource for any small company that deals locally and their people are top-notch, receptive, attentive, responsive and very patient and professional. I can say I am very pleased with the results!

Odpowiedź od Signpost
Signpost - A complete and eloquent solution for marketing
I have reviewed signpost services and find that this company provides marketing services not available with many traditional email management companies such as Mail Chimp. Specifically, Signpost is can use its artificial intelligence engine to automatically ask your clients (customers) for both reviews and/or referrals, by email AND by phone text. Or, you can manually customize and filter your contacts for such services. Signpost also helps with CRM, customer relationship management in a unique and beneficial way. I wholeheartedly, can recommend Signpost for companies looking to increase positive reviews, their web presence, and to grow their business.

Odpowiedź od Signpost
SignPost definitely helped grow our business!
SignPost helped our business get more Google reviews and contact customers easily! Highly recommend for any business.

Odpowiedź od Signpost
Signpost has surpassed my expectations…
Signpost has surpassed my expectations and I haven't even had it active for 30 days. Already paid for itself.

Odpowiedź od Signpost
Great way to generate positive reviews
Although I knew I had many happy customers, I had a hard time getting anyone to leave a review. Sign post has increased my reviews so much! I love getting immediate feedback from our new customers

Odpowiedź od Signpost
Outstanding Service and Increased Profits!!!
"When we began working with Signpost we had about 480 members and roughly 700 leads and our reviews were somewhat nonexistent. We’ve been with Signpost for about 9 months and in that time we have hit 734 members and over 1700 leads with a 4.9 star rating on Google. Signpost has literally turned our business around and has brought so much foot traffic to our gym and driven folks to complete reviews that they normally skip over or ignore. I love when a prospect comes into the gym holding up their phone to show me the offer they received from Signpost and they’re ready to join! It doesn’t get any easier than that. Huge thumbs-up to Scott and his team! They are our business partners from here on out!"
-Suzanne Johnson, Anytime Fitness-Grand Prairie, TX (Dallas)

Odpowiedź od Signpost
It has been a nightmare...
It has been a nightmare dealing with them. I have told them that I have wanted to cancel for months now. They refuse to be professional. They have since charged me multiple times against my wishes and have not given me the chance to even speak with someone who "has the power" to cancel my account. I wouldn't even recommend this shady company to my enemies..

Odpowiedź od Signpost

Odpowiedź od Signpost
Great for fully automated review collecting
This is an updated review. I had a lot of issues with them initially, but they sorted it out, so I'm updating my review to reflect this.
Ultimately, the system isn't what we're looking for and it's not as customizable as what we're looking for, but they have a good model and definitely would be a great solution for most businesses.

Odpowiedź od Signpost
So far I am extremely happy with the…
So far I am extremely happy with the signpost support during and post implementation. Staff is very knowledgeable and professional. They are #1 for me.

Odpowiedź od Signpost
I have been with Sign Post for about 3…
I have been with Sign Post for about 3 weeks, and I really enjoy my experience with them. Everyone there is very professional and knowledgeable. They inform me without making me feel like I have to buy something. I am getting good feedback from my customer contacts.
So far this is a great service.
I have been using Signpost for only a week and it is already getting me positive results from my customers. I am getting feedback from people in my community. The support I have received from their employees has been spot on and gracious.

Odpowiedź od Signpost
Signpost Helps Us Communicate With Our Customer Base
We have had great success incorporating Signpost into our marketing mix. It is super easy to use and helps us communicate with our customers on a regular basis. We use this platform to keep our company front and center with our existing customer base and to build awareness with new customers. We have seen our online reviews increase as a result of this campaign as well. We really love how easy it is to use as well. I would definitely recommend Signpost!

Odpowiedź od Signpost
Get away from this comapania
Get away from this comapania, the only thing that this company wants is your card to take out $ 299 monthly. I have a small business and they lied to me from the beginning, they have not done anything for my business but to take money, and if you want to see is true this is the name of my business LA MASSAGE BY DESIGN, and you can see that they have not done anything for me. When I told them I did not want their services anymore for lying to me, they sent me an email saying that I had to complete the rest of the year. What I'm saying is that I did not even start with them and they have already taken 3 payments and they want to finish the rest of the year.

Odpowiedź od Signpost
Every one has been help-full so far
Every one has been help-full so far, with our success a Priority.
very helpful
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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