RS of SS blatantly lied, stating the pallet of solar panels will be dropped on my garage or barn concrete floor, but when the truck arrived they had no way of removing a 9' long pallet. It had to be t... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
RS of SS blatantly lied, stating the pallet of solar panels will be dropped on my garage or barn concrete floor, but when the truck arrived they had no way of removing a 9' long pallet. It had to be t... Zobacz więcej
Reakcja na opinię
I have been dealing with Signature Solar on my project for 3 years when you call sales or service odds are you will get a framilar voice. Those voices are unique today real people with real knowle... Zobacz więcej
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Today we had an issue with our solar equipment. So I called signature solar tech, and They answered immediately and quickly helped us resolve our problem. Keshawn Gray was the tech that helped us and... Zobacz więcej
Reakcja na opinię
I just completed my fourth order from Signature Solar. Total amount for all orders is just shy of $20K. Every order was perfect (as advertised, shipped properly, good communication before, during, a... Zobacz więcej
Reakcja na opinię
421 Industrial Dr E Suite 201, 75482, Sulphur Springs, Stany Zjednoczone
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
RS of SS blatantly lied, stating the pallet of solar panels will be dropped on my garage or barn concrete floor, but when the truck arrived they had no way of removing a 9' long pallet. It had to be taken apart one by one in the truck to be placed in the yard costing an additional 250.00, etc. Thank goodness for phenomenal neighbors. Signature Solar are liars.

Odpowiedź od Signature Solar
I have been dealing with Signature Solar on my project for 3 years when you call sales or service odds are you will get a framilar voice. Those voices are unique today real people with real knowledge not just prompt followers.
My most recent tech call was to Jacqueline i have talked to her 2 or 3 times before over the years this time she walked me through settings to retrain my batteries. No guesswork just knowledge. Every time I have talked to tech they have been helpful and patient. We are not all solar installers or solar engineers and they will meet you at your level.
Have confidence in dealing with Signature Solar they will not disapoint. Products are top draw Servive is freat and prices I dont think you could find new solar panels for less anywhere else.

Odpowiedź od Signature Solar
Excelente atención al cliente. Entré a la página con intención de comprar un kit específico y no lo encontré, luego de contactar a Cristian Trejo (siempre amable) recibí la ayuda y asesoramiento para conformar el kit con los productos específicos que necesitaba. Definitivamente estoy satisfecho con el trato y la atención y muy agradecido con Cristian

Odpowiedź od Signature Solar
I just completed my fourth order from Signature Solar. Total amount for all orders is just shy of $20K. Every order was perfect (as advertised, shipped properly, good communication before, during, and after the sale, all the way through to successful delivery. This last order needed a little help with redocumenting for the military discount and getting a quote. All this adminstrative action was handled quickly and professionally by Cristian Trejo in real time over chat and email. I'm highly satisfied with the buying experience and quality equipment (EG4, Aptos panels, etc.)

Odpowiedź od Signature Solar
I am very impressed with Signature Solar, they have walked me thru the entire process of adding a battery backup to my system. Great after purchase follow up on all my questions. I whole heartily recommend them and would/ will use them again.

Odpowiedź od Signature Solar
Today we had an issue with our solar equipment. So I called signature solar tech, and They answered immediately and quickly helped us resolve our problem. Keshawn Gray was the tech that helped us and we are extremely thankful!! Where else can you get customer service like that?

Odpowiedź od Signature Solar
The technical expertise of the person I dealt with.
Your customer service is why people keep coming back to Signature Solar. Please do not outsource this crucial customer support to offshore or other companies.

Odpowiedź od Signature Solar
Cristian fue un recurso excelente. Su dedicación, información y excelente servicio al cliente. Se tomó su tiempo para explicar todo en detalles en español. Súper agradecido.

Odpowiedź od Signature Solar
Very reputable and responsive. They were helpful in scheduling delivery, and the tech support afterwards has been 10/10 so far.

Odpowiedź od Signature Solar
I just finished installing inverters and batteries in my home. I spent several hours on the phone with Keshawn Grey. The service, knowledge, and attention to detail by Keshawn was outstanding! I truly have never had better customer service from any company. Keep up the great work Signature Solar, and give Keshawn a raise!!

Odpowiedź od Signature Solar
Ricky Fitzsimmons picked up where my previous consultant left off back in October after I put my project on hold. Ricky helped me update the off grid system I was ordering and helped find me a few discounts along the way. Very positive experience.

Odpowiedź od Signature Solar
Kevin explained all of my questions in a concise, easy to understand manner. I wish tech support in other industries were like this.

Odpowiedź od Signature Solar
I can honestly say that without the help and support from Signature Solar, my solar journey would not be a satisfying and efficient as it is.

Odpowiedź od Signature Solar
Kevin Juarez of Signature Solar has helped me on many occasions, demonstrating his extensive knowledge of the EG4 system. He is very attentive, respectful, and professional.

Odpowiedź od Signature Solar
Five stars for Keshawn Gray. I’m running a critical agricultural operation and my FlexBoss 21 hit a complete fault mode. Keshawn was incredibly professional and patient while we navigated some Starlink upload hurdles (photos and documentation). He recognized the urgency of my situation and the known DC-DC board defect immediately, bypassing the usual back-and-forth to get my case escalated to EG4 for an expedited RMA. Exemplary support!

Odpowiedź od Signature Solar
I have had a wonderful experience with Signature Solar thus far and they go out of their way to help with every issue I have had. They are very hands on and even help remotely with my settings. Keshawn was the most recent person to help me today and literally every single person I have talked to since buying my inverters has helped me with everything I have asked and more! If you are even considering going solar, definitely go with them! I was stuck with SunGold inverters for 4 years and I literally had at least 1 major issue every month and blown circuit boards about every 3 months and very little help from them, ever. This will make you love Signature Solar even more and appreciate each and every time you talk to them!

Odpowiedź od Signature Solar
Shout out to Richard Fitzsimmons for the amazing help today! Friendly, knowledgeable, and super efficient. He made the whole process easy. Thank you Richard

Odpowiedź od Signature Solar
After numerous emails trying to get the salesperson to send me all the info so I could purchase it, I quit. I have emailed and emailed this guy, trying to get very short basic answers in order to know what I will still need to do after the purchase. I received the invoice and the pricing seemed fair, but none of the products came with the compliance numbers that the city requires. When I asked him about it he suggested that I pay $750 to have a company they work with help with drawings and other things the city wanted. I said, great get me the info and invoice and I'll pay. Once again, nothing was sent. If this is the way the purchase goes, I can't imagine if there's an issue. Or maybe that's the problem; they have issues/fires they are dealing with?

Odpowiedź od Signature Solar
Ricky and the guys at Signature Solar were great. I enjoyed having the English-speaking support. He was readily available to talk and text message throughout the deal. As a bonus, the system arrived super quick and ahead of schedule.

Odpowiedź od Signature Solar
Richard Fitzsimmons knocked it out of the park for me. Got me me what I needed in minimal time or effort.

Odpowiedź od Signature Solar
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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