Signature Retail Stores Recenzje 

53
•
Wynik TrustScore: 2.5 na 5

2,7

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Absolutely disgraceful experience at this store. I was blatantly scammed and left without any proof of purchase or a receipt despite paying for my items. The staff were rude, unhelpful, and refused to... Zobacz więcej

Oceniono na 1 z 5

I placed an order of a Keter Table. It got delivered a few days later. Unfortunately on opening the packaging it became apparent that some damage had occurred during transit. Now the biggest issue I a... Zobacz więcej

Oceniono na 4 z 5

We originally were going to purchase from Costco.co.uk, but after reading the awful TrustPilot reviews of Costco we decided to purchase from Signature Retail Stores who had much better reviews. Wit... Zobacz więcej

Oceniono na 4 z 5

After a decent scour of the internet to find what I was after, a second scour to find where I could acquire it most cheaply led me to Signature Retail Stores. It was easy to pay for and delivery was f... Zobacz więcej

Informacje dotyczące firmy

  1. Sprzedaż internetowa

Napisane przez firmę

Welcome to Signature Retail Stores, your number one source for high quality products. We're dedicated to offering our customers an ever changing range of products, whilst maintaining a focus on providing exemplary customer service. We hope you enjoy our products as much as we enjoy offering them to you. If you have any questions or comments, please don't hesitate to contact us.


Dane kontaktowe

2,7

Słaba

Wynik TrustScore: 2.5 na 5

53 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,7

Wszystkie recenzje

(53)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 3 z 5

Very Mixed Opinion!

I don't know what to say really. I had to ask 'Signature Retail Stores', when my pressure washer would ship. A couple of days later I did get an answer. My item was received only to find that it was 'damaged', NOT by Signature Retail Stores, but by Nilfisk themselves. The packaging box was undamaged, yet the pressure washer had scuffs, indents, scratches in the front panel even although the overall packing was good. After many emails to the supplier, we have come to an agreement whereby I receive £20 in compensation for a very bad experience. At the time of writing, I still do not know if the pressure washer even works!
James (CEO of Signature Retail Stores) has been helpful to some extent, but also awkward to deal with. Communications are pretty poor as James quoted he has "I have meetings and property inspections to attend to throughout the day so it can be difficult".
One can email James, and get no reply for a coupe of days, yet, when one 'kicks it up a notch' he can reply within two minutes. Go figure.
James does not like when one can use PayPal as leverage to resort to a resolution. Not at all. James has eventually conceded to acknowledging my terms and conditions for a hospitable resolution. Let us just hope that my pressure washer (when assembled actually does work!)
I think my 3 star rating is very fair, considering. James can disagree or counteract as he sees fit.

27 października 2022
Opinia niezależna
Oceniono na 4 z 5

delivery

delivery arrived 2 days before it was scheduled.
I'm not complaining as I was home at the time.
what would have happened if no one was home to receive it?

27 września 2022
Logo Signature Retail Stores

Odpowiedź od Signature Retail Stores

Hi Rab, I understand you are concerned that you were not notified of the delivery date. Unfortunately, when we reach out to customers our messages sometimes end up in their junk folder. I would, therefore, please urge you to check all of your email folders should you order again in the future.

I have provided the email sent to your inbox below for reference.

Sent on 22nd September 2022 @ 9:51pm


We have organised to deliver the furniture you ordered from: Signature retail stores.

Delivery Date:27-09-2022 'Approximate' time slot:14:00 - 17:00 Drivers Name:Stephen

Many thanks,

Oceniono na 4 z 5

Good price, fast delivery, communications could improve.

After a decent scour of the internet to find what I was after, a second scour to find where I could acquire it most cheaply led me to Signature Retail Stores. It was easy to pay for and delivery was free. Ordered on a Bank Holiday Friday, the item - quite a big item - arrived the following Tuesday. Not bad at all. The only minor grumble I might have is regarding communications: there were none after the order was placed until an e-mail arrived to tell me that the item had been despatched, two days after I'd received it. Well, better late than never I suppose. Still, I have no misgivings about shopping at Signature Retail stores in the future.

18 czerwca 2022
Oceniono na 5 z 5

Just as described

Just as described. Brand new ring doorbell and chime for a LOT less than other retailers. Came new and in it's box. Came within a few days.
More than happy with this purchase.

21 kwietnia 2022
Oceniono na 1 z 5

Buyers Beware

Have happily taken my money. Don’t actually have the product in stock so can’t fulfil the order. Money still not returned! Buyers beware

31 marca 2022
Logo Signature Retail Stores

Odpowiedź od Signature Retail Stores

Good day Wendy, Payment is not taken until the item has been shipped; therefore, there was no payment to refund. Please contact your bank to confirm that payment was not taken. I am slightly concerned that you are posting a slanderous review before making an attempt to liaise with us.

We were, however, having issues with our stock monitoring software so I do apologise about this.

Oceniono na 4 z 5

Signature Retail Stores or Costco?

We originally were going to purchase from Costco.co.uk, but after reading the awful TrustPilot reviews of Costco we decided to purchase from Signature Retail Stores who had much better reviews.
With Signature Retail Stores ordering was easy, good price, and the delivery was swift. Everything worked out of the box, so no reason to complain. So I can not comment on customer support.
Interestingly the paperwork with the order said it came from Costco, and gave the Costco phone number if there were any problems. That is a bit of a concern to me.

10 marca 2022
Oceniono na 4 z 5

Great store and great price!

Signature retail stores, had a the product I was looking for and at a very competitive price, plus I got an additional discount! Faultless service, quick delivery and the product is perfect! Would certainly recommend! Thank you.

23 lutego 2022

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