Purchasing shoes which I couldn't do online as needed to try on. Therefore visited store in Hampton Wick & seen by Mark who was extremely helpful. Tried on several makes & sizes, then went away to con... Zobacz więcej
Lokalizacja
Zmień lokalizacjęHigh Street 37-43, St Johns Place, KT1 4DA Hampton Wick, England, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Came collected my cube agree c:62 pro Great experience in measured up and feeling comfortable on the Bike by Matthew great asset to the company. All staff are friendly and very welcoming if you’re ar... Zobacz więcej
Salvo was excellent! I have a very good understanding of bike fits or so I thought and Salvo explained things to me in such a way it really opened my eyes and made a lot of sense. In the end I... Zobacz więcej
Collected my new cube agree C:62 pro Bike Had Matthew look after me adjusted my Bike position fantastic service. Matthew is a great asset to the company. The whole entire Sigma sports team are fantas... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
We sell only the best in road cycling and triathlon bikes, cycling clothing, accessories and running and swimming products, backed up by our industry-leading customer care and superior knowledge from people who love the products we sell. Shop online or visit our London or Midlands stores or use our Reserve and Collect service.
About Sigma Sports
Napisane przez firmę
- Easy Returns!
- Sigma Sports will fully refund products for a period of 30 days. Some restrictions apply.
- Free UK Delivery!
- We offer a free delivery service on all orders over £60.00 shipped to the UK mainland!
- Save £25 Off Your First Order
- New customers can save up to £25 off their first order. Sign-up to the Sigma Sports newsletter at sigmasports.com. Some restrictions apply.
- 0% Finance
- Now offering 0% finance for UK customers, on a huge range of bicycles, wheels, components and accessories. For full details visit our website.
- Worldwide Delivery
- Shop in your local currency and pay with your local payment method. We ship worldwide with DHL at competitive delivery prices.
- Shop on the Sigma Sports app!
- Shop on the Sigma Sports mobile phone iOS or Android app for a quick and easy shopping experience. Available now to UK customers.
Dane kontaktowe
High Street 37-43, St Johns Place, KT1 4DA, Hampton Wick, England, Zjednoczone Królestwo
- 0333 006 8833
4,8
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Sigma understand what is required and…
Sigma understand what is required and respond accurately and immediately.
15 maja 2026
Great tailored bike fitting and bike…
Great tailored bike fitting and bike selection process.
Staff have very good product knowledge.
Well priced.
17 maja 2026
Personal service from bike fitting to…
Personal service from bike fitting to choosing the parts
17 maja 2026
Great Service and People
Great, fast service. Even held onto one of my purchases that didnt fit into my backpack on the ride home so I could collect it the next day.
14 maja 2026
They say you can’t buy happiness but…
They say you can’t buy happiness but you can buy a bike. Purchased my dream bike (an Sworks Tarmac SL8) from the London store using their jig to assess my geometry for the new bike. James was very helpful throughout the whole fit process and took a long time with me to make sure all the parts I needed to replace on the new bike were just right. The only minor point I would note is that some of the measurements on the jig weren’t quite correct with the new bike but it didn’t matter in the end since the real dimensions were an improvement on the estimates of the jig. All in all, would 100% recommend. Also got the bike at a great sale price deal!
2 maja 2026
I firstly phoned sigma sports as I had…
I firstly phoned sigma sports as I had some Questions. The phone was answered promptly in a professional manner , all my questions were answered and went onto the websit and placed a order which was sent and I received in good condition .
13 maja 2026
Helmet purchase
Great advice & got to try new helmet styles in store beforehand and then ordered online for delivery due to limited variants in store. Arrived promptly in good condition. Using my new purchase, which is good!
13 maja 2026
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Rude customer service
Rude customer service
I was interrupted several times by the person on the phone whilst trying to explain the situation. Sigma use DPD and will not leave the parcel. It's basically impossible to get your order if you are not full time at home.
Sigma really want to fill the online void of Wiggle but are incapable of doing so.
20 maja 2026
Opinia niezależna
Odpowiedź od Sigma Sports - Hampton Wick
Hi NI,
Thank you for taking the time to leave your review.
I'm sorry to hear about the issues you have had with your order. I have spoken to the member of staff you spoke to. I believe my colleague was explaining that the reason we can't leave parcels is due to the relatively high cost of the items. We have put this in place to try to ensure you receive the correct items, without the chance of theft or fraud.
My colleague was also explaining that your order has been returned to sender by DPD and that we can then offer several options to resolve this for you.
Unfortunately I was not able to review the call, but the account from my colleague differs slightly. Whether there was a delay on the call or a misunderstanding, I'm not sure. But the staff member was answering questions you posed to her and was not intentionally interrupting.
I can see that once your order has been received we are due to process a full refund for you.
If there is anything further we can assist with please do reach out.
Many thanks,
Chris
(Customer Care Manager)
Fast service
11 maja 2026
Great experience
Great experience - very knowledgeable and thorough staff, answered all my questions and I left feeling very confident I'd bought the best bike for me that was also well-fitted and knowing that I could come back with any further questions and issues.
12 maja 2026
Professional service coupled with…
Professional service coupled with excellent advice from the team at Hampton Wick store, keep up the great work.
15 maja 2026
Ultegra derailleur
As ever, good value product and quick delivery, what's not to like..
14 maja 2026
Great new bike from the crew!
14 maja 2026
Top service
Very good service , online (and in store). Super helpful and responsive if any questions or issues. Thank you
13 maja 2026
Fantastic service
Fantastic service. Had a number of issues with my second hand bike. Had a gold service booked in and was promised my bike would be like new. Don’t disappoint. Decent ride before. Amazing ride now.
Can’t recommend enough.
Thank you
8 maja 2026
Easy to order
Easy to order, quick and efficient in the Hampton Wick store when collecting.
4 maja 2026
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.