We received exceptional service from Bret, who took time to understand our storage needs , especially that we were first time users. He provided further clarity to the rules as well which was quite h... Zobacz więcej
Lokalizacja
Zmień lokalizację2 Nathan Way, SE28 0FA London, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Popped in to the woolwich store to ask about some storage as I am moving both Fred an bret was so very helpful an gave me all the information I needed to know thank you guys ur both gets 5star servic... Zobacz więcej
Never used storage before but the man at reception was very helpful at the Woolwhich branch. The only problem i had as i booked online i had a second floor unit ,i didnt realise if you have heavy fur... Zobacz więcej
The gentleman who assisted me book storage at Shurgard Woolwich/Plumstead (I think his name is Brett); he was great. Provided clear information and explained all processes well and made the process ea... Zobacz więcej
Informacje dotyczące firmy
O Shurgard Self Storage - Woolwich
Napisane przez firmę
Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
Napisane przez firmę
- 350+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
Dane kontaktowe
2 Nathan Way, SE28 0FA, London, Zjednoczone Królestwo
4,7
Doskonała
151 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 93% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Few access hours.
Few access hours.
Toilet not accessible to everyone.
Staff does not seem to care, found bug in my unit.
11 października 2023
Odpowiedź od Shurgard Self Storage - Woolwich
Hello, thank you for taking the time to give us your feedback. We have passed your concerns on to the Store Manager, who will be looking into this and contact you shortly.
My experience today was fantastic
My experience today was fantastic. Ashley answered all my questions and provided me with all the information needed to make the process easy to understand.
Thank you Ashley for being patient, helpful and kind. God bless
Ps…. Based on my experience, I will recommend friends and family to patronise the company.
6 listopada 2023
Opinia niezależna
So nearly great
Staff are awesome, but automated instructions and tech could be better. ID checking app didn't work so I had to visit in person, which was fine but I got reminders daily because they couldn't be stopped. The instructions for first use we're confusing as it wasn't clear the red lock needed to be taken out by a member of staff and I'd sent movers there first. I didn't get an app token number and it wasn't on my invoices. When I tried to set the app up it was convinced I only had the choice of Belgian cities but I'm in London. This happened a couple of times. Turns out you have to login as a guest with your door code. Would be great if it said that! They're all such simple fixes I think - it's all just rewording the emails so they make sense. Could all be fixed in an afternoon shurgard.
28 października 2023
Odpowiedź od Shurgard Self Storage - Woolwich
Hello, and thank you for taking the time to give us your feedback. We are very sorry to hear you didn't have a positive experience at Shurgard. We will make sure to pass them on to our team. If there is anything we can do, send us your customer number to info@shurgard.co.uk. Our team remains at your disposal for any additional questions you may have.
Ashley was really helpful in getting me…
Ashley was really helpful in getting me a new unit
25 października 2023
Opinia niezależna
Very good customer service,
Very good customer service,
Very effective and efficient.
I appreciate his efforts
13 października 2023
Opinia niezależna
Great experience today with Ashley as…
Great experience today with Ashley as he helped me out
5 października 2023
Opinia niezależna
lovely woman and man I met at this…
lovely woman and man I met at this store was very helpful and very kind!
Thank you so much for your help!!!
5 października 2023
Opinia niezależna
Juliet and Ash were great
Juliet and Ash were great.
Very informative.
Credit to your organisation
2 października 2023
Opinia niezależna
Opening hours are restrictive
Opening hours are restrictive
Need to be open to at least 22.00
24 września 2023
A stressful day made easier
A stressful day made easier! Ashley was super helpful and friendly. Shushed have made moving home feel much smoother sailing.
23 września 2023
Opinia niezależna
10/10 for Ashley
Ashley was fantastic - super helpful and was very grateful for his help when we realised we needed a bigger unit. 10/10 would use Shugard Woolwich again.
23 września 2023
Opinia niezależna
What a great person I saw down there in…
What a great person I saw down there in Woolwich the person was so well perlite and took me through it step by step and I was happy
15 września 2023
Opinia niezależna
Quick and easy access
15 września 2023
Opinia niezależna
Ashley helped me out very fast and…
Ashley helped me out very fast and efficiently
11 września 2023
Opinia niezależna
Sublime, must use
Had to use this branch for emergency storage. I highly recommend them, the service the staff gave was second to non, compassionate, understanding and caring. They took the time to show me how everything worked, brought a trolly to help me off load.
Seriously if you live in the area and need storage then please use them.
Thank you for such a superb experience.
2 września 2023
Opinia niezależna
The website is easy to use and the…
The website is easy to use and the whole process was straightforward.
Access to the site was easy too and the app worked well. What a pleasant experience overall.
1 września 2023
Great support
Can’t remember her name - but the lady at woolwich office was fantastic and very patient.
11 sierpnia 2023
Doświadczenie Trustpilot
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Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.