Overall an amazing experience. Process was smooth and quick. Big shoutout to Chris! He clearly explained the process and made sure we were good to go!
Lokalizacja
Zmień lokalizacjęPortsmouth Rd, KT6 5QQ Surbiton, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Chris (Shurgard Surbiton) made the entire process seamless for me as a customer. What would usually be a stressful move was made totally easy through the fantastic support from Chris. He was able to r... Zobacz więcej
Due to refurbishment of our house I was forced to seek for storage, after going to all self-storages in and a round Kingston to get the best deal, I came to realise Shurgard not only had the best deal... Zobacz więcej
Chris was clear and very helpful, giving a choice of storage locations and making absolutely sure that we selected the correct size and type of unit. The (potentially stressful) start of a house move... Zobacz więcej
Informacje dotyczące firmy
O Shurgard Self Storage - Surbiton
Napisane przez firmę
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
Napisane przez firmę

- 350+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
Dane kontaktowe
Portsmouth Rd, KT6 5QQ, Surbiton, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 97% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great service despite other customers causing disruption
Despite some difficult customers holding up the queue before our appointment, the customer service we received was excellent and more than made up for the disturbance beforehand. We were shown everything we needed to know and would highly recommend Shurgard.
Hassle free process!
Smooth process, friendly and helpful staff, you are given an access code and input the code into an app which makes for very easy access in and out of the storage building, meaning you can access even when staff aren't there. Hassle free. Thanks!
Top class storage facility for great prices
I appreciated being able to view pricing on their website unlike other competitors, which made it easier for me to decide the size and length of time that I would need the use of their facilities. The facilities are well located and more importantly of a very high standard. Of the various self-storage places that I have used, this has been the best.
I also had a payment issue where the website didn't show me the correct amount and this was resolved by phone early next day by someone from Shurgard. So the customer service so far has been excellent too.
Contract procedure was clear enough and…
Contract procedure was clear enough and the storage space is well arranged and easy to access.
Highly recommended.
Great value in comparison to major competitors, and the initial deal was great too. Very smooth set up - Scott was incredibly helpful and knew his stuff! Clear and welcoming communication and added bonus of long access hours. Unit was clean and easy to use - no awkward nooks and crannies and the extra wide roller-door was really helpful.
Great communication
Great communication, easy to set up and I secured a great deal
Very helpful and efficient staff.
Helpful staff
Helpful staff. Quick set up. Easy access. Clean areas.
They rang soon after I booked online. I missed their call but rang back and they immediately knew about my booking.
Best storage experience
Best storage experience. Ive used other storages previously and the experience was never smooth. At Shurgard all the guys are super friendly and they are very attentive and guide you through the process. Paul was the person that took care of my contract and provided the service today and he did a fantastic job. Everything was explained to me and showed how to use the facilities in a professional manner. Absolutely amazing! In addition the storage itself is very clean, spacious, secure and high tech. Recommend!
Store manager was really helpful and…
Store manager was really helpful and polite. Showed me everything and made sure I was ok with everything couldn’t have been more help
I had some items stolen recently from…
I had some items stolen recently from my storage unit in Surbiton. No damage was done to the door so the lock must have been picked. When reporting the issue to the store manager I was told that the cctv doesn’t cover the units, only the reception area and in the lifts!!! No attempt was made to investigate the matter. I also noticed that other units had locks tampered with!!! I reported the matter to Surrey Police. Please be careful. My Customer number is: 1048269

Odpowiedź od Shurgard Self Storage - Surbiton
Great service with very helpful and…
Great service with very helpful and friendly staff. Scott who helped me in getting started there was particularly great, and ensured the whole experience went smoothly. It was altogether very straightforward and quick to get set up, would high recommend!!
Very efficient and informative
Very efficient and informative, the employee was really good at Surbiton
Fantastic
Found what we were looking for at a good price and fantastic location. Our check in was easy and co-ordinated really well by Kia. A stressful process made easy by good prices, location, easy to access and great staff.

Odpowiedź od Shurgard Self Storage - Surbiton
Excellent staff and safe and secure premises
Very welcoming and efficient member of staff. Booking in was very easy. Access was explained fully and easy to use. Thank you

Odpowiedź od Shurgard Self Storage - Surbiton
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