Shurgard Self Storage - Surbiton Recenzje 

81
Wynik TrustScore: 4.5 na 5

4,5

Portsmouth Rd, KT6 5QQ Surbiton, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Overall an amazing experience. Process was smooth and quick. Big shoutout to Chris! He clearly explained the process and made sure we were good to go!

Oceniono na 5 z 5

Chris (Shurgard Surbiton) made the entire process seamless for me as a customer. What would usually be a stressful move was made totally easy through the fantastic support from Chris. He was able to r... Zobacz więcej

Oceniono na 5 z 5

Due to refurbishment of our house I was forced to seek for storage, after going to all self-storages in and a round Kingston to get the best deal, I came to realise Shurgard not only had the best deal... Zobacz więcej

Oceniono na 5 z 5

Chris was clear and very helpful, giving a choice of storage locations and making absolutely sure that we selected the correct size and type of unit. The (potentially stressful) start of a house move... Zobacz więcej


Informacje dotyczące firmy

  1. Magazyn samoobsługowy
  2. Przechowalnia
  3. Magazyn

O Shurgard Self Storage - Surbiton

Napisane przez firmę

Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.

At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.

Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.

Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.

If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.

Contact us today to learn more about our storage options and to reserve a unit on our website.

For Every Move In Life

Napisane przez firmę

350+ self storage stores across Europe
We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
Access 7 days a week
Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
Moving boxes and storage supplies
We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
Expert advice
Over 30 years of experience in the self-storage industry.
Online contract
Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
Our App simplify your storage experience
Open gates. Pay invoices. Manage your account. Do it all with your phone.
Free online reservation
All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.

Dane kontaktowe

  • Portsmouth Rd, KT6 5QQ, Surbiton, Zjednoczone Królestwo

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

81 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 97% z negatywnych recenzji

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,5

Wszystkie recenzje

(81)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 7090

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Hassle free process!

Smooth process, friendly and helpful staff, you are given an access code and input the code into an app which makes for very easy access in and out of the storage building, meaning you can access even when staff aren't there. Hassle free. Thanks!

24 czerwca 2023
Opinia niezależna
Oceniono na 5 z 5

Top class storage facility for great prices

I appreciated being able to view pricing on their website unlike other competitors, which made it easier for me to decide the size and length of time that I would need the use of their facilities. The facilities are well located and more importantly of a very high standard. Of the various self-storage places that I have used, this has been the best.

I also had a payment issue where the website didn't show me the correct amount and this was resolved by phone early next day by someone from Shurgard. So the customer service so far has been excellent too.

16 czerwca 2023
Opinia niezależna
Oceniono na 5 z 5

Highly recommended.

Great value in comparison to major competitors, and the initial deal was great too. Very smooth set up - Scott was incredibly helpful and knew his stuff! Clear and welcoming communication and added bonus of long access hours. Unit was clean and easy to use - no awkward nooks and crannies and the extra wide roller-door was really helpful.

14 czerwca 2023
Opinia niezależna
Oceniono na 5 z 5

Helpful staff

Helpful staff. Quick set up. Easy access. Clean areas.
They rang soon after I booked online. I missed their call but rang back and they immediately knew about my booking.

14 kwietnia 2023
Oceniono na 5 z 5

All good

All good - clean and tidy with ample facilities. Easy to book and easy to use.

28 marca 2023
Oceniono na 5 z 5

Best storage experience

Best storage experience. Ive used other storages previously and the experience was never smooth. At Shurgard all the guys are super friendly and they are very attentive and guide you through the process. Paul was the person that took care of my contract and provided the service today and he did a fantastic job. Everything was explained to me and showed how to use the facilities in a professional manner. Absolutely amazing! In addition the storage itself is very clean, spacious, secure and high tech. Recommend!

23 marca 2023
Opinia niezależna
Oceniono na 1 z 5

I had some items stolen recently from…

I had some items stolen recently from my storage unit in Surbiton. No damage was done to the door so the lock must have been picked. When reporting the issue to the store manager I was told that the cctv doesn’t cover the units, only the reception area and in the lifts!!! No attempt was made to investigate the matter. I also noticed that other units had locks tampered with!!! I reported the matter to Surrey Police. Please be careful. My Customer number is: 1048269

3 grudnia 2022
Opinia niezależna
Logo Shurgard Self Storage - Surbiton

Odpowiedź od Shurgard Self Storage - Surbiton

Dear customer. We regret you have be impacted by this incident despite our security measures. Our store team remains at your disposal for any additional questions regarding your insurance coverage. Please send your customer ID and phone number to so we can get in touch and help you.

Oceniono na 5 z 5

Great service with very helpful and…

Great service with very helpful and friendly staff. Scott who helped me in getting started there was particularly great, and ensured the whole experience went smoothly. It was altogether very straightforward and quick to get set up, would high recommend!!

30 października 2022
Oceniono na 5 z 5

Fantastic

Found what we were looking for at a good price and fantastic location. Our check in was easy and co-ordinated really well by Kia. A stressful process made easy by good prices, location, easy to access and great staff.

29 lipca 2022
Logo Shurgard Self Storage - Surbiton

Odpowiedź od Shurgard Self Storage - Surbiton

Hello Jules. Thanks for the positive feedback and 5 star review for Surbiton, it is much appreciated. Have a wonderful day, and don't hesitate to let us know if we can help you in the future! Your Shurgard Team

Oceniono na 5 z 5

So far so good

So far so good, I am happy with the service.

6 lutego 2022
Logo Shurgard Self Storage - Surbiton

Odpowiedź od Shurgard Self Storage - Surbiton

Hello Fabiola Evans. Thank you so much for your positive feedback! Our team remains at your disposal for any additional questions you may have. Your Shurgard team

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