Shurgard Self Storage - Harrow Recenzje 69

Wynik TrustScore: 4.5 na 5

4,7

Chantry Place, Headstone Lane 3, HA3 6NY Harrow, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I will like to give a lot of high level of compliment for Klaudia here at the Self Storage Shurgard in Harrow near Headstone Lane. Klaudia has an amazing customer service and I am grateful... Zobacz więcej

Oceniono na 5 z 5

Very nice, pleasant young man . Really inspiring personality and has this respectful manner that makes you trust them as much as is needed. Quality that is outside their scope of work

Oceniono na 5 z 5

The member of staff who dealt with our requirements was friendly, helpful and knowledgeable, and was able to answer all our questions about renting and using the storage unit. The unit itself is just... Zobacz więcej

Oceniono na 5 z 5

Excellent service easy to book online & all questions answered politely by helpful onsite team. Very clean unit - whole process well managed would recommend.


Informacje dotyczące firmy

  1. Magazyn samoobsługowy
  2. Przechowalnia
  3. Magazyn

O Shurgard Self Storage - Harrow

Napisane przez firmę

Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 340 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.

At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.

Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and individual unit alarms.

Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations, online bill pay, and a free move-in truck.

If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.

Contact us today to learn more about our storage options and to reserve a unit on our website.

For Every Move In Life

Napisane przez firmę

340+ self storage stores across Europe
We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
Access 7 days a week
Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
Moving boxes and storage supplies
We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at all our branches.
Expert advice
Over 30 years of experience in the self-storage industry.
Online contract
Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
Our App simplify your storage experience
Open gates. Pay invoices. Manage your account. Do it all with your phone.
Free online reservation
All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.

Dane kontaktowe

  • Chantry Place, Headstone Lane 3, HA3 6NY, Harrow, Zjednoczone Królestwo

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

69 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 98% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

No parking for vehicles to park to…

No parking for vehicles to park to unload, the site in Hatch End cannot accommodate any long based van, parking on a private road at the entrance leads to £60 fine. Had to book another site last minute with added costs. Poor service delivery.

15 lipca 2022
Logo Shurgard Self Storage - Harrow

Odpowiedź od Shurgard Self Storage - Harrow

Hello, thank you for taking the time to give us your feedback. We're sorry to read you've experienced difficulties with the parking and apologise for any inconvenience this may have caused. We aim to make access to our storage units with easy access and free parking. Many locations have a drive-in so can drive your vehicle directly into the premises and park inside to facilitate loading and unloading. We also offer storage units that are directly accessible by car or lorry. These are located on the ground floor, often at the exterior of the premises, so you can park your vehicle in front of your storage unit. Each of our 30 locations has different features though. Have a look at our website (https://www.shurgard.co.uk/self-storage-uk). Thanks you for sharing your comments.

Oceniono na 4 z 5

Good clean building

All good...only niggle is the compulsory insurance. My insurance covers it but Shurguard insists on paper but my insurer only provide electronic and i cannot screen shot it. Showing the copy on screen not considered enough so feel a litte duped

14 marca 2022
Oceniono na 1 z 5

Harrow Branch...Terrible Service

Harrow Branch...Terrible Service, at the end of my notice period , given my notice to vacate and last payment taken from my account, , after 5 months I had a letter from debt collectors in Ireland to say I owed £20.91 as a final notice .
No correspondence meantime from shurguard to suggest there was anything owing . Also received a final amount letter after closing my account .
Absolute thieves, definitely stay away from this company at any cost .

10 lutego 2022
Opinia niezależna
Logo Shurgard Self Storage - Harrow

Odpowiedź od Shurgard Self Storage - Harrow

Dear customer, sorry to hear about your 1 star review. At Shurgard, we are always happy to hear customers feedback on our services. In this case, we have cannot find any record of your name. Can you please share your customer ID and phone number to info@shurgard.co.uk so we can get in touch and help you. We remain at your disposal. Your Shurgard team

Oceniono na 2 z 5

No heating and expensive padlocks

The storage facility has no heating and was extremely cold - and I was disappointed to be forced into buying a Shurguard specific padlock which was £15 - I’m sure these cost £1 at best and should be included free when renting for longer periods. It’s just stealth revenue for you as I’ve used my own padlock at other facilities.

31 stycznia 2022
Logo Shurgard Self Storage - Harrow

Odpowiedź od Shurgard Self Storage - Harrow

Hello, thank you for taking the time to share your feedback with us. At Shurgard we take protection seriously. That's why all storage units require a unique cylinder lock which can be purchased in the store. You are the only one to have access to your storage unit. It is a one-off cost, so returning customers can simply re-use their lock. We are sorry to read that you feel the temperature in the storage facility is inadequate, and we've passed your concerns on to the Store Manager who will be looking into this in more detail. We hope you're having a positive storage experience and thank you again for sharing your comments.

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