I was really unhappy with the customer service on the day that we used the facility. Katia at the Hanworth centre was extremely unhelpful and rude. She did not know how the unit works and asked us t... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizacjęPopham Close, TW13 6JE Hanworth, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Moving is always stressful. However, Val and Alfonso made it so much easier than expected. They could not have been more helpful. Friendly, transparent, clear, exceptional service. Nothing was too... Zobacz więcej
Great service and really patient with me as it’s my first ever unit during a busy and stressful time moving. Went through all the paperwork with me so I understood the details, showed me how to use al... Zobacz więcej
The efficiency of the system is very good. I just booked the storage from another country, made the ID validation online and after that everything was settle and I was free to go without needin... Zobacz więcej
Informacje dotyczące firmy
O Shurgard Self Storage - Hanworth
Napisane przez firmę
Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
Napisane przez firmę
- 350+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
Dane kontaktowe
Popham Close, TW13 6JE, Hanworth, Zjednoczone Królestwo
4,3
Doskonała
71 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 97% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Can't fault the staff here.
Moving is always stressful. However, Val and Alfonso made it so much easier than expected. They could not have been more helpful.
Friendly, transparent, clear, exceptional service. Nothing was too much trouble and they clearly enjoy their jobs. A big thank you guys.
Pete Crouch.
13 kwietnia 2024
Opinia niezależna
Great customer service from Val &…
Great customer service from Val & Afonso! Really helpful guys, would definitely recommend.
6 stycznia 2024
Opinia niezależna
I had an issue and Val sorted it out…
I had an issue and Val sorted it out immediately very happy excellent customer service
21 grudnia 2023
Opinia niezależna
Val is best very helpful person thank…
Val is best very helpful person thank you
30 listopada 2023
Opinia niezależna
Excellent customer service
13 października 2023
Best storage in town
iT was very easy to book storage on line as it shows the unit sizes in way to easily understand the volume I need for my needs.
The experience with the staff that helped me on the day to show me how everything works with the app and the location of my unit were amazing and very helpful .
Made everything easy for me .
The best think I liked is the access times and freedom to get in between 06:00am and 11pm everyday of the week.
That’s what made me change from my previous storage.
27 września 2023
very easy and straight forward to book…
very easy and straight forward to book and get checks done on line. The only issue is the locks, they are a barrel type that only shurgard do!! The store was very helpful and sorted out the issue without any fuss.
A great place to store your things!
12 września 2023
Great service from the guys in the…
Great service from the guys in the office, really helpful
18 września 2023
Excellent customer service
Excellent customer service, Alphonso was in on the day with impecible customer service and willingness to go the extra mile to help, even stayed after closing time due to my late arrival. All done withing minutes paynig to having keys to the storage.
4 września 2023
Opinia niezależna
Great experience
Alfonso was very helpful.
Explained everything well and showed me around to my storage room. Friendly atmosphere overall.
16 września 2023
Opinia niezależna
Afonso was professional and helpful
11 września 2023
Opinia niezależna
My 1st time to use a self storage
My 1st time to use a self storage due to delayed completion of my new apartment.
Afonso and his manager team at Shurgard Hanworth was very helpful and friendly advices on my 1st day of storage. Shurgard for Sure 😊
29 sierpnia 2023
Opinia niezależna
Great service by Alfonso
Great service by Alfonso - always so helpful and has a smile on his face which is super welcoming.
Great storage area and location. Happy customer !
28 sierpnia 2023
Opinia niezależna
The customer service from Alfonso was…excellent
The customer service from Alfonso was excellent and the storage facility exceeded my expectations.
I would highly recommend Shurguard to anyone looking for storage space, I can’t speak for the other sites, however Hanworth was a calm and relaxing experience, Alfonso was professional helpful and provided excellent customer service.”
26 sierpnia 2023
Opinia niezależna
Alfonso was very helpful and…
Alfonso was very helpful and professional. Great customer service.
15 sierpnia 2023
Opinia niezależna
great experience
Really great customer service from Afonso at the front desk who was happy to assist with all queries and had a smile on his face the whole time!
2 sierpnia 2023
Opinia niezależna
Doświadczenie Trustpilot
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