Shurgard Self Storage - Edgware Recenzje 122

Wynik TrustScore: 4.5 na 5

4,3

250 Burnt Oak Broadway, HA8 0GA London, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I wanted to say special thank you to both Marcus and Brad for excellent and very quick service at Burnt Oak branch in Edgware. They were both welcoming and very efficient at their work. They have... Zobacz więcej

Oceniono na 5 z 5

- extremely efficient booking service via the phone; - slick and intuitive completion of the process via immediate follow-up emails and online uploads; - swift swapping out the unit for a larger... Zobacz więcej

Oceniono na 5 z 5

You have people that care working there. They were helpful, patient and even stayed a few minutes past closing time to help me. The storage expenses itself is absolutely amazing!!! The self... Zobacz więcej

Oceniono na 5 z 5

Great location, plenty of sizes to choose from. Customer service is brilliant! BRAD was very accommodating, honest about charges and options, helped me figure out whats the exact storage i need. He wa... Zobacz więcej


Informacje dotyczące firmy

  1. Magazyn samoobsługowy
  2. Przechowalnia
  3. Magazyn

O Shurgard Self Storage - Edgware

Napisane przez firmę

Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 340 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.

At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.

Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and individual unit alarms.

Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations, online bill pay, and a free move-in truck.

If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.

Contact us today to learn more about our storage options and to reserve a unit on our website.

For Every Move In Life

Napisane przez firmę

340+ self storage stores across Europe
We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
Access 7 days a week
Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
Moving boxes and storage supplies
We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at all our branches.
Expert advice
Over 30 years of experience in the self-storage industry.
Online contract
Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
Our App simplify your storage experience
Open gates. Pay invoices. Manage your account. Do it all with your phone.
Free online reservation
All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.

Dane kontaktowe

  • 250 Burnt Oak Broadway, HA8 0GA, London, Zjednoczone Królestwo

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

122 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 98% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Illegal rent gouging

I am a Shurgard customer currently and I agreed and signed a contract at a certain price. Now I received a notice of a 35% price increase for the unit rent which I neither consented to, nor is it specified in my contract. I've only rented for 3 months at the time of writing this review which is way too soon to even consider a rent increase. I'm not even around to go and move my stuff so I'd be stuck paying it. I'm sure this is illegal and I'm considering taking them to court.

28 lutego 2024
Opinia niezależna
Logo Shurgard Self Storage - Edgware

Odpowiedź od Shurgard Self Storage - Edgware

Dear customer, we always try to provide our customers the best value for money and understand that a rent increase is never welcome. We invite you to your storage center to go through the different options and maybe move to a cheaper unit. Sure we will be able to find a solution together.

Oceniono na 1 z 5

Never trust storage companies

I visited your site and saw the space that I needed. I was encouraged to do the paperwork on line. I went on the web selected the storage space needed. Here is the but, there is default that gives you the "value added"storage. I did not see this. This is according to the company. What I then got was a space with a sloping roof. This was sold as the sq feet purchased. So crooked. I then had to buy the original space that I saw and the prices had gone up because of demand. Why can't you guys be straight and honest? I am sure you will give the usual excuses. I will add the staff on the floor are great this is not their fault.

30 listopada 2023
Logo Shurgard Self Storage - Edgware

Odpowiedź od Shurgard Self Storage - Edgware

Hello, thank you for taking the time to give us your feedback. We have passed your concerns on to the Store Manager, who will be looking into this and contact you shortly.

Oceniono na 5 z 5

Awesome Brad

Well what can I say about my dear Brad! He went over and beyond to make sure we were satisfied with our choice of size. We think he needs a raise and a promotion because he's the best man Shurgurd has ever employed. His smile and mannerism is awesome.
Go Brad!!!!!

14 listopada 2023
Opinia niezależna
Oceniono na 5 z 5

Received excellent service…

Received excellent service and help from Yusuf and Bradley, good experience and knowledge and helped show me around and settle in. Definitely recommended.

5 listopada 2023
Opinia niezależna
Oceniono na 5 z 5

Brilliant service from Ahmed and brad

Ahmed and brad we brilliant in their service today.
Felt very welcomed
Prices and T&C's were clear cut, no dodgy sales tactics here.
Was shown my unit with no rush
Very happy with the edgware shurgard branch.

9 października 2023
Opinia niezależna
Oceniono na 5 z 5

Best customer service and storage experience

You have people that care working there.
They were helpful, patient and even stayed a few minutes past closing time to help me.

The storage expenses itself is absolutely amazing!!!
The self entrance with the security method, the carts and boxes, the automatic lights turning on while going deeper, the amazing staff.

Thank you for a great service.

29 sierpnia 2023
Oceniono na 5 z 5

Best storage in NW London

Great location, plenty of sizes to choose from. Customer service is brilliant! BRAD was very accommodating, honest about charges and options, helped me figure out whats the exact storage i need. He was very transparent and helpful all the way, top guy! The process is straight forward, the building very secure but still have the option to get in and out as you wish.

16 lipca 2023
Opinia niezależna

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