ShrtFly - URL Shortener Recenzje 81

Odpowiedź od ShrtFly - URL Shortener

31 mar 2023

We're sorry to hear that you've had a negative experience using our URL shortener. We strive to provide the best possible service to our users, and we're disappointed to hear that we fell short in your case.

We take your feedback seriously and would appreciate any additional information you can provide about the issues you experienced. Our team is always working to improve our platform and provide the best possible user experience, and we would appreciate the opportunity to address any specific concerns you may have.

In the meantime, we encourage you to try out other URL shortening services to find one that better meets your needs. We understand that every user has unique requirements, and we respect your decision to explore other options.

Thank you for taking the time to share your feedback with us. We appreciate your honesty and hope to have the opportunity to better serve you in the future.

Best regards

Odpowiedź od ShrtFly - URL Shortener

31 mar 2023

We're sorry to hear about your negative experience, but we would like to provide some context regarding the cancellation of your withdrawal request and the restriction of your account. Upon reviewing your account, we found that you had been using fake traffic to generate earnings on our shortener service, which is against our terms of service. As a result, we cancelled your withdrawal request and restricted your account from using our service.

We take fraudulent activity very seriously, and we have a responsibility to our legitimate users to maintain the integrity of our service. We apologize for any inconvenience this may have caused you, but we stand by our decision to enforce our terms of service and protect our community from fraudulent activity.

Odpowiedź od ShrtFly - URL Shortener

31 mar 2023

We're sorry to hear that you've had a negative experience with our platform. We take all reports of fraudulent or unethical behavior very seriously and would like to investigate this matter further.

However, we need more information from you, including your account details, so we can review your account history and determine the cause of the issue you've experienced. Our support team is committed to resolving any problems or concerns you may have, and we're here to help.

Regarding your comment about not receiving a response to your support emails, we apologize for any inconvenience this may have caused. We receive a large volume of inquiries every day, but we strive to respond to every email in a timely and professional manner.

Please check your spam or junk folder in case our response was filtered there. If you still haven't received a response, please provide us with the details of your support request, and we will investigate the issue and get back to you as soon as possible.

We want to assure you that our platform is a legitimate and reputable URL shortening service, and we take great pride in providing our users with a reliable and secure service. We would never intentionally delete an account or withhold payment from a user without just cause.

Thank you for bringing this matter to our attention, and we look forward to resolving it as quickly as possible.

Best regards