Both good and not so good. Very quick response, however the response doesn't really answer the question. Pre- ordered LM1, told at order and with follow up email that will be shipped early April. As... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Both good and not so good. Very quick response, however the response doesn't really answer the question. Pre- ordered LM1, told at order and with follow up email that will be shipped early April. As... Zobacz więcej
Reakcja na opinię
I played a course on Sunday and the layout had been changed, so I contacted the support team via email and by Monday afternoon they had already updated the course details, talk about fast customer su... Zobacz więcej
I play a golf course that underwent a renovation. One hole was shortened from a par 4 to a par 3. There were updates occasionally for the course but that hole never changed. I sent Shot Scope custom... Zobacz więcej
As usual, Shot Scope responded promptly in customer friendly manner. My remapping issue was solved within even less than 48 hrs. What remains is an evolution of X5 GPS watch: battery power is ju... Zobacz więcej
Shot Scope based in Edinburgh, UK, design and manufacture golf GPS watches, shot tracking systems and laser rangefinders to help golfers improve their on course strategy and make the game more enjoyable for all. Shot Scope products have been used by tens of thousands of golfers in over 100 countries. Main products include: Shot Scope V3 GPS and tracking golf watch, Shot Scope PRO L1 laser rangefinder and the Shot Scope G3 GPS golf watch. If you have any issues, please contact us at support@shotscope.com where our support team will be happy to help.
EDINBURGH, Zjednoczone Królestwo
Odpowiada na 94% z negatywnych recenzji
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Excellent customer service - fast response time and they stuck with me until my issue was resolved.
the customer service was very good and promptly replied to my questions regarding my recent purchase of the upcoming LM1 launch monitor..
V5 developed a fault; wouldn’t read tags. Deal with Cameron at customer services, new strap sent out. All issues resolved. No hassle.
Excellent customer service got back to my emails very quickly, easy to follow steps on how to return the item and quick refund 👍
Customer service help was great. Had an issue with my GPS watch not automatically changing holes and James was able to sort issue very quickly.
I have had my X5 for less than 3 years and the battery fails after 15 holes so it’s unfit for purpose but I have been told that’s normal and should buy a new one!!!
Shotscope Connex is a great product. Really gave me insight on what I needed improvement on. Almost information overload.
Needed a replacement for my putter and they are sending one free of charge. Great customer service.
Watch strap stopped reading tags
Customer support told me what to test and said it was the strap so so said no problem and sent me a new strap no problem free of charge
Excellent Customer Support by Calum. Contacted them about a charging issue with my watch and he sent a new charger immediately despite being just out of warranty.
I have recently had to contact the consumer support team at Shotscope. At email sent at 9pm was responded to before 9am. Sensible suggestions were made, when they did not resolve the issue, the same agent, James, responded quickly. A few other steps were tried and then a warranty claim was accepted. This friendly and responsive service was excellent and will make me stick with Shotscope.
I purchased a G6 Shot Scope watch and used it within 24 hours of arrival, I found that the course mapping was incorrect, I contacted Shot Scope and within 48 hours the mapping was corrected which allowed me to sync my watch to the new course layout. The distance via GPS was checked with my playing partners, who were using their Garmin Approach S44, and the distance to the middle was the same. I am very impressed with the functions and ease of use of the G6. Exceptional communication via email.
Quick and efficient answer to my query.
Excellent experience
I had a minor issue with the mapping on a course I had played and even though I had thought it would be a low priority request it was handled efficiently and accurately within hours of the issue being confirmed. This is the second time I have used shotscope’s customer service and they have exceeded expectations both times, great products and excellent support. Well done guys.
Great service from Cameron at ShotScope. Very swift response, and sorted my query re a putter tag.
All in, great service…
Excellent Customer Service. I raised a log relating to course details which was an error by me, I received a prompt response with detailed but simple to follow instructions which resolved the issue.
Customer support faultless they always go the extra mile . The V5 is a great golf watch and a great price. 04 March 2026
Had a fault with my connex 6,7 and 8 irons tags. A guy called Callum from shotscope got back to me really quickly and new tags were sent. Great customer service 👍 and really quick at responding
Quick response to the Problem in less than a day. Problem was explained and solved before the response to my query was sent. (Wintergreens added to the GPS Map).
Thank you.
The products have been great. I love the GPS tracker. I rely on it for most courses, especially the unfamiliar ones. Support has been spot on. The response is very prompt and the solutions are always effective.
absolutely first class customer service, had a problem with my watch and it was replaced almost immediately
exccelent 5*
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