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Zobacz, co mówią recenzenci

Oceniono na 3 z 5

The fitting process was time consuming. When the night guards finally arrived, they were very uncomfortable. After stretching them out they did fit better, and I continue to wear them. The most di... Zobacz więcej

Oceniono na 1 z 5

I initially left a very good review because their fitting process worked well however it has been a month and they sent and billed me twice for night guards for my wife and did away with my impression... Zobacz więcej

Oceniono na 5 z 5

I have been using Remi for 3 years. Customer service has been very responsive whenever there has been an issue. I need mouthguard replacements every 6 months as I have a teeth grinding problem, and I... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Flawless product and service! Worked with the remi team to arrange a perfect impression. They were helpful, patient and meticulous. I have been wearing guards for over 25 years and these are hands do... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Platforma sprzedażowa online

Napisane przez firmę

Remi is a direct-to-consumer sleep and wellness company.


Dane kontaktowe

4,0

Dobra

Wynik TrustScore: 4 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 98% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 miesiąca

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Oceniono na 3 z 5

Extremely difficult to cancel

The fitting process was time consuming. When the night guards finally arrived, they were very uncomfortable. After stretching them out they did fit better, and I continue to wear them.

The most difficult part was cancelling the subscription. I don’t need two night guards every 6 month, but it took several months and multiple emails to finally get the account cancelled. Not worth the effort.

17 kwietnia 2026
Opinia niezależna
Oceniono na 1 z 5

I initially left a very good review…

I initially left a very good review because their fitting process worked well however it has been a month and they sent and billed me twice for night guards for my wife and did away with my impressions that I sent them. I have tried numerous times to call and leave messages and they have never called back. I will file a charge back with my credit card on the multiple charges.

20 marca 2026
Opinia niezależna
Oceniono na 5 z 5

Impressed customer…

I have been using Remi night guards for 5 years. I had problems getting fitted for my first night guard. Remi did a video call with me to help me through the process. I have been purchasing new ones from them since. I had a issue arise just recently and Remi fixed the issue right away at no cost to me. I am very impressed with their customer support and service. They have been outstanding to deal with.

1 kwietnia 2026
Opinia niezależna
Oceniono na 1 z 5

They took my money £83-00 and did not…

They took my money £83-00 and did not send me my order.
Do buy from this company

22 grudnia 2025
Opinia niezależna
Logo Remi

Odpowiedź od Remi

Dear Rodney,

Hi Rodney, we’re really sorry to hear about this.

We’ve tried to locate your order, but haven’t been able to find an account. Could you please share a bit more information (such as the email address used to place the order or your order number) so we can look into this right away?

Alternatively, you can email our support team at support@shopremi.com and mention “Jan,” and we’ll make sure your concern is prioritized and resolved as quickly as possible.

We appreciate your patience and look forward to sorting this out for you.

- The Remi Team

Oceniono na 5 z 5

I was unable to complete my impressions…

I was unable to complete my impressions because of time constraints. I returned my unopened impression kit for a complete refund. Their customer service was very responsive and upon REMI receiving my unopened impression kit, I was given a full refund on a very timely basis. Wonderful company to deal with.

1 kwietnia 2026
Opinia niezależna
Logo Remi

Odpowiedź od Remi

Dear Michele,

Thank you for your kind words! We’re glad our team could provide a smooth and responsive experience, and that your refund was handled quickly. We truly appreciate your support!

- The Remi Team

Oceniono na 5 z 5

Remi has been great to work with

Remi has been great to work with. Before Remi I was struggling with cracking teeth from night clenching. They also helped me with creating new molds after dental work at no additional cost.

9 kwietnia 2026
Opinia niezależna
Logo Remi

Odpowiedź od Remi

Dear Breann,

Thank you for the great review! We’re so glad we could help protect your teeth and make the process easy, especially after your dental work. We truly appreciate your support!

- The Remi Team

Oceniono na 5 z 5

Flawless product and service. Incredible value. The BEST!

Flawless product and service! Worked with the remi team to arrange a perfect impression. They were helpful, patient and meticulous. I have been wearing guards for over 25 years and these are hands down, the best! Perfect fit, long lasting and just amazing.

6 kwietnia 2026
Opinia niezależna
Logo Remi

Odpowiedź od Remi

Dear Scott

Thank you so much for this amazing review! We’re thrilled to hear that, after 25+ years of wearing guards, these are your favorites.

So glad our team could help you get the perfect fit. We truly appreciate your support!

- The Remi Team

Oceniono na 5 z 5

I love these

I love these. They have stopped my jaw pain and clenching is minimal now. I use top and bottoms to begin and now I just switch them out every other night. They last a long time this way.

18 marca 2026
Opinia niezależna
Logo Remi

Odpowiedź od Remi

Dear DeAnne,

Thank you so much for sharing your experience! We’re thrilled to hear that your jaw pain has improved and that the guards are helping reduce your clenching.

It’s great that you’ve found a routine, alternating between top and bottom, that works well for you and helps extend their lifespan. We really appreciate your support!

- The Remi Team

Oceniono na 5 z 5

I deal with TMJ issues

I deal with TMJ issues, and this night guard has helped reduce the strain on my jaw. It doesn’t completely solve everything, but it definitely makes things more comfortable.

31 marca 2026
Opinia niezależna
Logo Remi

Odpowiedź od Remi

Dear Emily,

Thank you for sharing your experience! We’re glad to hear it’s helping reduce jaw strain and making things more comfortable for you.

- The Remi Team

Oceniono na 5 z 5

It felt a bit new at first

It felt a bit new at first, but now it sits perfectly and doesn’t bother me at all while sleeping.

8 kwietnia 2026
Opinia niezależna
Logo Remi

Odpowiedź od Remi

Dear Kristi,

Thank you for your review! We’re glad to hear it fits comfortably now and you’re sleeping well with it!

- The Remi Team

Oceniono na 1 z 5

Still Charging Me After Multiple Cancellations Attempts - BEWARE!

I have had an extremely frustrating experience with Remi. I tried to cancel my subscription multiple times through email support, yet they have continued to charge my account without my consent.

There is no clear confirmation process, and even after taking the proper steps to cancel, the billing does not stop. Trying to get this resolved has been time-consuming and unproductive, with little accountability from the company.

After looking into it further, I found that this is not an isolated issue. There are hundreds if not thousands of other customers reporting the exact same problem, which makes it hard to believe this is accidental.

At this point, I’ve had to consider going through my bank just to stop the charges, which should never be necessary for something as simple as canceling a subscription.

DO NOT BUY FROM THIS BUSINESS. EVER.

7 kwietnia 2026
Opinia niezależna
Logo Remi

Odpowiedź od Remi

Dear Thayer,

We’re really sorry to hear about your experience. This is absolutely not the experience we want for any of our customers.

Subscription cancellations should be straightforward, and we understand how frustrating it must feel to continue being charged after multiple attempts. We take concerns like this seriously and would like to make this right as quickly as possible.

We can confirm your account has now been canceled. If you have any remaining concerns or questions, please don’t hesitate to reach out.

We appreciate you bringing this to our attention and hope to resolve this for you soon.

- The Remi Team

Oceniono na 5 z 5

I have used Remi for my mouth guards…

I have used Remi for my mouth guards for daytime bruxism the guards are great. The customer service is amazing! Thank you!

7 kwietnia 2026
Opinia niezależna
Logo Remi

Odpowiedź od Remi

Dear Christopher,

Thank you so much! We’re glad the guard is helping and that you had a great experience with our team!

- The Remi Team

Oceniono na 5 z 5

lightweight and comfortable

Love the lightweight non bulky feel of the Remi nightguard. Take a few minutes to do a virtually assisted impression. Extremely helpful.

23 marca 2026
Opinia niezależna
Logo Remi

Odpowiedź od Remi

Dear customer,

Thank you for the great feedback! We're so glad you love the lightweight, comfortable feel and found the impression process helpful. We appreciate your support!

- The Remi Team

Oceniono na 5 z 5

I’ve been using a night guard for…

I’ve been using a night guard for months now, and it’s become part of my routine. It’s held up well over time, and I’ve noticed consistent relief from grinding-related discomfort.

6 kwietnia 2026
Opinia niezależna
Logo Remi

Odpowiedź od Remi

Dear Kelly,

Thank you for sharing your experience! We're so glad to hear your night guard has become a reliable part of your routine and is helping with grinding discomfort. We appreciate your support!

- The Remi Team

Oceniono na 5 z 5

Worth it

I was looking for something that's worth the price and I didn't regret getting guards from Remi. The quality and durability make it work long term.

1 kwietnia 2026
Opinia niezależna
Logo Remi

Odpowiedź od Remi

Dear Mary Jane,

Thank you for your kind words! We're so glad to hear you’re finding the quality and durability worth it. We appreciate your support!

- The Remi Team

Oceniono na 1 z 5

WOULD NOT RECOMMEND

The company is such a scam honestly. The night guards fit awfully even though I had them assist me in taking molds and when I tried to cancel it, they told me I either had to renew once again before I could cancel or I could pay them $40. Just another shitty company trying to scam you out of money and claim it's "just in the fine print". Their customer service is difficult to get in touch with, dishonest, and overall unhelpful.

6 kwietnia 2026
Opinia niezależna
Logo Remi

Odpowiedź od Remi

Dear Crystal,

We’re really sorry to hear about your experience. We understand how frustrating it must have been dealing with fit issues and the cancellation process. Your account has been canceled, and we appreciate you sharing this feedback so we can continue improving.

- The Remi Team

Oceniono na 5 z 5

Good Mouthguards

I have been using Remi for 3 years. Customer service has been very responsive whenever there has been an issue. I need mouthguard replacements every 6 months as I have a teeth grinding problem, and I haven’t had any issues with my subscriptions.
Overall, I recommend!

1 stycznia 2026
Opinia niezależna
Logo Remi

Odpowiedź od Remi

Dear Erica,

Thank you for your continued support over the past 3 years! We're so glad to hear the night guards and our customer service have been reliable for you. We appreciate your recommendation!

- The Remi Team

Oceniono na 5 z 5

Very responsive and also great at…

Very responsive and also great at taking care of customer issues!

18 marca 2026
Opinia niezależna
Logo Remi

Odpowiedź od Remi

Dear Dalton,

Thank you for your kind words! We’re so glad to hear our team was responsive and able to take care of your concerns.

- The Remi team

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