Shopperoc Recenzje 

61
Wynik TrustScore: 1.5 na 5

1,4

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

ABSOLUTE CON SENT GOODS DID NOT ORDER RETURNED GOODS TO 4PS IMPOSSIBLE TO CONNECT TO E-MAIL ADDRESS AS DID NOT EXIST DO NOT USE

Reakcja na opinię

Oceniono na 1 z 5

I urge anyone thinking of purchases thru Shopperoc to back away quickly. They are notorious scam artist. Read the negative reviews. You may notice charges against your credit card or PayPal you didn... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

So I was given shopperoc email for customer support that they give everyone on here with bad reviews and I still haven’t received a reply. I ordered two airabreeze accidentally and was charged way mor... Zobacz więcej

Reakcja na opinię

Oceniono na 2 z 5

Purchased an antenna on Sept 5, 2024. Never received any confirmation or tracking for item. Email sent 9/23 with no response. Called support 9/26 and was on hold for 14 minutes, hearing loop, waiting... Zobacz więcej

Reakcja na opinię


Dane kontaktowe

1,4

Bardzo słaba

Wynik TrustScore: 1.5 na 5

61 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,4

Wszystkie recenzje

(61)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

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Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Ordered 2 coolers suddenly within a…

Ordered 2 coolers from Airobreeze through Shopperoc By With Reach suddenly within a spilt second charged for 8 and for extended warranty. Contacted the seller within minutes to cancel and they responded that the order had been processed. Contacted Paypal to report an unauthorised transaction who refused to help. No returns no refund no reply
SCAM!

8 grudnia 2024
Opinia niezależna
Logo Shopperoc

Odpowiedź od Shopperoc

Hi. We're sorry to hear that you feel that way. 💔

Please don’t hesitate to contact us at support@shopperoc.com 💬. Our team is here to swiftly address your concerns, answer all your questions, and provide detailed information about our refund policy specific to your case. We’ll work with you to resolve this issue in the best and most efficient way possible.

We truly value your feedback and are committed to making things right.

Oceniono na 1 z 5

Scammer

Very similar experience to another reviewer here. Seems to be a scammer.
I started to order one cooler and discontinued but somehow got billed for 2 transactions involving 3 coolers ! and charged for a warranty extension that I did not want plus enrolled into an automatic payment system associated with each transaction!!!
I emailed minutes after I received payment confirmation from Paypal indicating that I had not wanted to complete an order for anything and that if any funds had gone through I wanted a refund. I also cancelled the automatic payment enrolments. In line with Paypal's advice I contacted the support address for this supplier which was 'With Reach' and received a reply essentially saying they are the supplier for 'Shopperoc Embedded' but can't/won't help in any way and I should contact Shopperoc direct - I don't care to be scammed further so I am very reluctant to do that.
Update is that Paypal has now upheld my dispute and I have received refunds. What a relief!

30 listopada 2024
Opinia niezależna
Logo Shopperoc

Odpowiedź od Shopperoc

Dear Janie,

We’re truly sorry to hear about your experience and understand how frustrating this situation must be. Please rest assured that contacting us directly at support@shopperoc.com 💬 is the best way to address your concerns. Our team is committed to providing all the help and answers you need to resolve this matter promptly and fairly.

We take situations like these very seriously and are here to ensure that any misunderstandings or errors are corrected. Please don’t hesitate to reach out—we’re here to assist you and make things right.

Thank you for bringing this to our attention, and we appreciate your patience and understanding as we work to resolve this for you.

Oceniono na 1 z 5

Complete Ripoff

Complete Ripoff, Cleaner tablets don't clean anything. Total waste of money. takes 30 to 40 days tooo arrive then wont refund because you are outside 30 day window. SCAM SCAM SCAM avoid at all costs, no customer service, just a huge run around and brush off!!

7 grudnia 2024
Opinia niezależna
Logo Shopperoc

Odpowiedź od Shopperoc

Hi. We're sorry to hear that you feel that way. 💔

Don't hesitate to contact us at support@shopperoc.com 💬, we'll swiftly address your concerns and we will answer all your questions.

Oceniono na 1 z 5

Total scam.

19 listopada 2024
Opinia niezależna
Logo Shopperoc

Odpowiedź od Shopperoc

Hi,

We're sorry to hear that you're not satisfied.

We value your feedback. Could you please contact our customer support via support@shopperoc.com 💬 with more details about the issues you're facing?

Our dedicated support team will thoroughly investigate the issue and find a suitable resolution, whether it involves a replacement or a refund.

Oceniono na 1 z 5

Deeply Concerning Experience with…

Deeply Concerning Experience with Shopperoc.com - A Cautionary Tale

I feel compelled to share my thoroughly disappointing experience with Shopperoc.com to warn potential customers about their questionable business practices. I placed an order for two dashboard cameras for my vehicle, completing full payment in advance through PayPal. What followed was nothing short of frustrating and deeply concerning.

The ordered items never arrived, which is unacceptable for any legitimate e-commerce business. More troubling was their complete lack of communication - multiple emails seeking clarification about the order status were met with absolute silence. This systematic ignorance of customer inquiries demonstrates a profound disregard for basic business ethics and customer service standards.

Fortunately, I had the foresight to use PayPal as my payment method, which ultimately proved to be my saving grace. Upon filing a complaint with PayPal regarding the non-delivery of goods, they promptly investigated the matter and issued a full refund. Their intervention was necessary due to Shopperoc.com's complete failure to fulfill their basic contractual obligations.

I must strongly advise against conducting any business with Shopperoc.com. Their pattern of behavior - accepting payment without delivering goods and subsequently ignoring all communication attempts - strongly suggests intentionally deceptive practices. While I was fortunate to recover my funds through PayPal's buyer protection, others may not be so fortunate. This company has demonstrated themselves to be thoroughly unreliable and ethically questionable. Potential customers would be well-advised to seek more reputable alternatives for their purchases.

3 grudnia 2024
Opinia niezależna
Logo Shopperoc

Odpowiedź od Shopperoc

Hi Vincenzo!

Thank you for bringing this to our attention. We’re sorry to hear about any inconvenience you might have experienced.

If you still need further assistance, feel free to reach out to us directly at support@shopperoc.com 💬, and we’ll make sure to address your concerns right away.

Oceniono na 1 z 5

Beware of dishonest conduct

The first thing is that they should be honest!!.
I ordered one cooler and ended up with 3 and a warranty extension that I did not want.
I sent them and email minutes after I received payment confirmation from Paypal indicating that I wanted to cancel the order. I then discovered that they had put themselves onto my automatic payment option.
I have not received a reply to my email, only one confirming the order preparation for shipment.

30 listopada 2024
Opinia niezależna
Logo Shopperoc

Odpowiedź od Shopperoc

Hi Edwin,

Thank you for bringing this to our attention. We’re sorry to hear about any inconvenience you might have experienced.

If you still need further assistance, feel free to reach out to us directly at support@shopperoc.com 💬, and we’ll make sure to address your concerns right away.

Oceniono na 1 z 5

AIRABREEZE.COM. DANGEROUS RIPOFF

THE FACTS.BUYING A AIRBREEZE COOLING FAN. SHOPPEROC BY WITH REACH USA LLC WILL BILL YOU AND SET UP A REPEATABLE BILL PERIOD. THEY MORE THAN DOUBLE YOUR ORDER AS A REPEATABLE BILL YOU DID NOT SIGN UP FOR. I FOUND SOMETHING WRONG WITH THE BUSINESS BUT STILL GOT BILLED FOR THE PRODUCT I DID NOT COMPLEAT THE ORDER FOR.THE WORST ON LINE BUYING EXPERIENCE I HAVE EVER HAD.

30 listopada 2024
Opinia niezależna
Logo Shopperoc

Odpowiedź od Shopperoc

Hi,

We’re truly sorry to hear you didn’t have the experience you were hoping for. Your satisfaction is our top priority, and we’re here to help!

When you have a moment, could you email us at support@shopperoc.com 💬 with more details? Our support team will carefully review your concerns and work toward a resolution that meets your needs.

Thank you for allowing us to improve your experience! 🙏

Oceniono na 1 z 5

Wavemax

I ordered the Wavemax (1 only) and got charged triple the price it stayed. They also added the service agreement which I did not want. I to messaged them within seconds of placing the order and they told me it had already left the warehouse. So I asked for my money back. Haven’t seen a cent back. 😡

12 listopada 2024
Opinia niezależna
Logo Shopperoc

Odpowiedź od Shopperoc

Hello,

Thank you for reaching out.

We want to assure you that our company does provide refunds, and we strive to process them as quickly as possible. However, depending on the circumstances, there may occasionally be delays due to processing times with banks or payment providers, or other unforeseen issues.

We truly apologize for the frustration, and we are committed to resolving this for you.

You can email us at support@shopperoc.com with your order number and any additional details to deal with this directly.

Thank you for your patience, and we appreciate your understanding. ❤️

Oceniono na 1 z 5

Shopper OC Sent three of the same item a HD…

Sent three of the same item a HD antenna. When contacted they promised a half cost refund which I never received and I could keep the goods. Reach emailed me about the refund and when I advised not received replied and said I must apply again. Also unauthorised payments for PayPal. Stay well clear of. Nightmare to deal with

24 października 2024
Opinia niezależna
Logo Shopperoc

Odpowiedź od Shopperoc

Hi Gerard,

Thank you for bringing this to our attention. We’re sorry to hear about any inconvenience you might have experienced.

If you still need further assistance, feel free to reach out to us directly at support@shopperoc.com 💬, and we’ll make sure to address your concerns right away.

Oceniono na 1 z 5

Don't trust that you can received a refund or any assistance after your purcfhase

Sent product back as directed. Never received a refund as promised and no help from Paypal. They never received an answer back from Shopperoc. Interesting that this is a theme for other too that never received their refunds.

12 sierpnia 2024
Opinia niezależna
Logo Shopperoc

Odpowiedź od Shopperoc

Hello LaDonna

Thank you for reaching out and sharing your concerns.

Based on your provided information, we have checked our system and see that your refund case has been successfully closed with a refund.
Could you please check your bank account?
Sometimes, delays can occur, but the refund has been processed.

We want to assure you that our company does provide refunds, and we strive to process them as quickly as possible. However, depending on the circumstances, there may occasionally be delays due to processing times with banks or payment providers, or other unforeseen issues.

We truly apologize for the frustration.

Thank you for your patience, and we appreciate your understanding. ❤️

Oceniono na 1 z 5

Buyer Beware

Buyer Beware!
I am writing to share my experience I have received no resolution regarding an overcharge and poor customer service related to my recent purchase of cleaning tablets through your platform.
• Order Details:
I was overcharged for 6 cleaning tablets, Amazon sells for $9.00. Instead, I was charged $34.00 and $15.00, totaling $49.00.
• Steps Taken:
1. I immediately contacted both Reach and Shopproc to cancel the order but was only refunded $5.99 for an extended warranty for the cleaner tablet that I never ordered , I was not refunded the full amount.
2. I emailed your customer support team requesting a refund but received no response.
3. I was disconnected twice while calling to cancel the order.
4. I filed a claim with PayPal, but their form incorrectly listed the issue as “item not received.” When I attempted to escalate the claim, the form malfunctioned, making it impossible to submit properly.

After much effort, I finally reached PayPal by phone. A representative named Ira escalated the claim on my behalf, but I was informed that I would need to wait an additional 10 days for resolution. This delay is unacceptable given the overcharge was evident immediately after the order was placed.
• Requested Resolution:
1. A full refund of $49.00.
2. A confirmation email detailing the refund and an explanation for the overcharge.

This experience has been incredibly frustrating, and I am disappointed with the lack of responsiveness and the difficulty in resolving this issue. I trust that you will address this promptly to restore my confidence in your business.

14 listopada 2024
Opinia niezależna
Logo Shopperoc

Odpowiedź od Shopperoc

Hi Bonnie!

We’re sorry to hear about your experience and understand how frustrating this must have been. Regarding the additional 10-day (or more) resolution time, it is a standard practice to thoroughly review cases in many companies.

If you still need further assistance, feel free to contact us directly at support@shopperoc.com 💬 and we'll swiftly address your concerns and we will answer all your questions.

We genuinely value each and every customer and want to ensure your concerns are addressed in the right away.

Oceniono na 1 z 5

Buyer beware

I tried to order two antenna from this company for $49.80 using PayPal. Their site immediately added two more plus 2 warranties totaling $87.83. I contacted them a few hours later to tell them about the problem. The guy contacted me right back and said it was already sent to the warehouse and he couldn't stop it. But I could send them back.I have sent them 20+ emails and they keep closing my cases and then black flagged my email address. Their contact email address with PayPal pops up a SCAM warning. I am going to file with PayPal. I see others had the same issue with them adding items and billing them real quick.

27 października 2024
Opinia niezależna
Logo Shopperoc

Odpowiedź od Shopperoc

Hi William,

Thank you for bringing this to our attention. We’re sorry to hear about any inconvenience you might have experienced.

If you still need further assistance, feel free to reach out to us directly at support@shopperoc.com 💬, and we’ll make sure to address your concerns right away. Our team is here to help and will work hard to find the best solution for you, whether that’s a refund, or another resolution.

Thank you for giving us the chance to make this right! 🙏

Oceniono na 1 z 5

So I was given shopperoc email for…

So I was given shopperoc email for customer support that they give everyone on here with bad reviews and I still haven’t received a reply. I ordered two airabreeze accidentally and was charged way more than advertised then I noticed I had been signed up to an automatic subscription. WTF for Shopperoc? Are we all expected to pay your scamming A$$e$ wages too? Oh and I never received an order confirmation either. Anyway I’m waiting for PayPal to resolve this hopefully. And if you had any kind of decency, reply to your emails!!!!!

18 listopada 2024
Opinia niezależna
Logo Shopperoc

Odpowiedź od Shopperoc

Hi Jacqueline!

Thank you for bringing this to our attention. We’re sorry to hear about any inconvenience you might have experienced. Our team strives to respond to every inquiry as quickly as possible, but it sounds like we missed the mark here.

We want to assure you that our company does provide refunds, and we strive to process them as quickly as possible. Please send us your order number at support@shopperoc.com, and we’ll investigate and resolve this right away.

We will ensure any extra charges are refunded promptly.

Oceniono na 1 z 5

Buyer beware

Buyer beware. If you purchase from this company and need to return the merchandise, you will never ever get your money back. It will take you months of back-and-forth emails with no resolution. do not buy from this company. They tell you the refund has been issued, but you will never see the money.

14 listopada 2024
Opinia niezależna
Logo Shopperoc

Odpowiedź od Shopperoc

Hi Debbie!

Thank you for reaching out, and we sincerely apologize for the delay in processing your refund. 💳🙏

We assure you that refunds are normally processed efficiently and quickly, but sometimes issues arise with banking or processing times that are outside of our control.

We are happy to check the status for you right away—please send us your order details via support@shopperoc.com.

Best wishes ❤️

Oceniono na 1 z 5

Scam

I was charged on my Pay Pal account for a product of which I have no knowledge and did not order. This was an "automatic payment".

13 listopada 2024
Opinia niezależna
Logo Shopperoc

Odpowiedź od Shopperoc

Hi Nana,

We sincerely apologize for any billing errors that occurred.

Double charges or other errors are rare, but when they happen, we know how concerning it can be. 💳🙁

Please send us your order number at support@shopperoc.com, and we’ll investigate and resolve this right away.

We will ensure any extra charges are refunded promptly.

Thank you for bringing this to our attention!

Oceniono na 1 z 5

DON’T BUY HERE

DON’T BUY HERE! Ordered two pairs of adjustable glasses. Got screen for another 2 more at discount. Passed. Checked order and extra two were there. Called immediately. Had to call again. I did asap and was told too late. Still trying to return all 4 pairs. Rotten product, totally rotten service.

6 listopada 2024
Opinia niezależna
Logo Shopperoc

Odpowiedź od Shopperoc

Hi Marcia,

Thank you for reaching out, and we apologize for any confusion caused by a billing issue. We understand how frustrating unexpected charges can be.

If you could please provide your order number and any related details to support@shopperoc.com, we’ll prioritize reviewing your account and promptly correct any errors.

Rest assured that any extra charges will be refunded as soon as possible.

Thank you for your patience as we work to resolve this for you! 🙏💙

Oceniono na 1 z 5

Total scam!! Ordered one aerial got charged for…

Ordered one aerial got charged for three. Called to complain. Said I’d hear back that day. Never heard. They are a scam!! Do not buy from Shopperoc.

13 sierpnia 2024
Opinia niezależna
Logo Shopperoc

Odpowiedź od Shopperoc

Hi Vernon. We're really sorry to hear you had trouble reaching us for further assistance. 😞

Our team strives to respond to every inquiry as quickly as possible, but it sounds like we missed the mark here.

Could you please reach out to us via support@shopperoc.com and share your contact and order info?

We will ensure any extra charges are refunded promptly and your concerns are addressed in the right away.

Oceniono na 1 z 5

SCAM - HORRIBLE CUSTOMER SERVICE

This company is a scam, do not buy from them. I was browsing the Shopperoc website after seeing an advertisement for cleaning tablets, and accidentally submitted an order. I called IMMEDATELY requesting a cancellation. My call was disconnected after being placed on hold for an hour. After several attempts I was able to speak to an actual person who said I would receive a call back within 48 hours. I never did.

I also IMMEDATELY sent an email to the company's support/help email address. I did not receive a response until my THIRD email. Then I was told it was "too late" – the order was dispatched, but I could “return” the shipment (at my expense). The company provided a “tracking” website and number, which were invalid. I emailed requesting a status update and a valid tracking number; and was once again provided with a fraudulent tracking number. I emailed AGAIN and received an automated email response saying the case was “resolved” and the ticket “closed”.

This issue was NEVER resolved by the company.

8 listopada 2024
Opinia niezależna
Logo Shopperoc

Odpowiedź od Shopperoc

Hi Dawn,

Thank you for bringing this to our attention. We’re sorry to hear about any inconvenience you might have experienced. We are committed to providing a legitimate and reliable service.


If you still need further assistance, please email us at support@shopperoc.com with your order number and any additional details. We’re eager to help and get this sorted for you as soon as possible!⏳

Oceniono na 1 z 5

Be aware, Shopperoc is scam

I see an item on Google search called "finger blood pressure". I decided to look at the new invention! Despite not having a chance to even look at the product, the shopperoc website could sell 4four units plus warranty !!! for $137. As I said, I did not have a second to look at the item. Later I noticed through my Paypal for the charge. After a while, I got a package from them containing 4 very very cheap versions of the Pulse Oximeter which measures blood oxygen level and pulse only. if this is not a scam, what should I name it?

29 października 2024
Opinia niezależna
Logo Shopperoc

Odpowiedź od Shopperoc

Hi, there! Thank you for sharing your experience. We’re sorry to hear about the issues you've encountered. For further assistance, please contact our support team at support@shopperoc.com, and we will assist you in resolving the issue.

Oceniono na 1 z 5

I tried to order a digital HDTV…

I tried to order a digital HDTV antenna. After having £77.88 taken from my bank account,I then received 2 antennas. Both of which don't work. Feel I have been ripped off.
Do not use this company.
If I could give 0 stars, I would have. Feeling fullish.

16 września 2024
Opinia niezależna
Logo Shopperoc

Odpowiedź od Shopperoc

Hi, Trevor! Thank you for sharing your experience. We’re sorry to hear about the issues you've encountered. For further assistance, please contact our support team at support@getwavemax.com, and we will assist you in resolving the issue.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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