POOR CUSTOMER SERVICE
In the past 5 months, I have spent over $1,000 on various flavors of FlavCity Protein Smoothie powders. When I placed an order using a coupon code, the Berries and Cream flavor was out of stock, and remained out of stock for quite some time thereafter. When I saw it offered on Amazon for 20% off (without a subscription), I ordered one bag. Unfortunately, Amazon changed the delivery of my order 3 different times, which lost an ENTIRE week of time. Since I wouldn't have had it in time to take with me on a trip, I cancelled the order. I reached out directly to FlavCity to ask for another coupon code to purchase the Berries and Cream directly from them, now that it was back in stock. I was told they would not give me a coupon code, YET they did not have it in stock when I had a code AND they have a store on Amazon.com. Their unwillingness to make this right for a new and very loyal customer is shocking to me. I will think twice before I make any further purchases from a company that does not care about customers. It appears that loyalty means NOTHING to this company! Very disappointing.







