Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Tilasin puhelin kuoret ja kotelon että saa kaulaan laittaa, ei tullut tilausvahvistuksen jälkeen yhtään viestiä. Ensin lähti 30 niistä kuorista ja nyt 3.7 yhtäkkiä lähtikin liki 50€ lisää, eli ns kuu... Zobacz więcej

Oceniono na 1 z 5

1st thing, why am I forced to give even 1 star (which it doesn't earn) - it's like giving a rating to someone who burgled your house, gets caught and you have to give a rating?? Ridiculous. If you buy... Zobacz więcej

Oceniono na 1 z 5

Purchased a phone lanyard which I had to chase delivery on. Product arrived equal to market tat not worth price. Since they have tried to take 4 different payments without anything being ordered’. For... Zobacz więcej

Oceniono na 1 z 5

As with others on here, the purchase of an item in Jan 2024 came with “free” Red Planet membership, which was not clear on checkout and mentioned clearly as “free” on the order confirmation. They then... Zobacz więcej

Informacje dotyczące firmy


Dane kontaktowe

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Bardzo słaba

Wynik TrustScore: 1 na 5

372 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

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Wszystkie recenzje

(372)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 5

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

O STARS

O STARS! I DID NOT ORDER ANYTHING FROM THIS COMPANY BUT THEY CHARGE ME $49 ANYWAY. I NEVER EVEN HEARD IF THEM 'TIL IT HAPPENED TO ME. DO NOT BUY ANYTHING FROM THESE CROOKS!

7 stycznia 2025
Opinia niezależna
Oceniono na 1 z 5

I would give this one star if I could

I would give this one star if I could. I bought some of their magnetic eyelashes off tiktok and now I'm getting charged $49 a month that I never agreed to and that I was never informed of for a fraudulent membership. When I search my email for their name, it doesn't come up with any memberships. I had to go to their website and dig around to even find that they automatically sign you up for one when you buy items from them on tiktok. Complete fraudulent charges. They literally charged me for 6 months without my awareness for over $230. This is just absolutely insane and they haven't even responded to my email requesting a refund. Do not buy their products on tiktok 😞

16 sierpnia 2024
Opinia niezależna
Oceniono na 1 z 5

Not worth 1 star

Not worth 1 star, I didn't order anything, I added to cart. I was charged 39 dollars and 4 days later 7.99. I got into a chat they agreed to cancel this unwanted membership and refund my money so I will be watching for that.

30 grudnia 2024
Opinia niezależna
Oceniono na 1 z 5

Membership Scam and subsequent charges

I would have given a zero if possible.

I bought a small item for $5.99 at Shop at Mars. They added RedPlanet Membership to the order at no cost. Since it was at no cost, I didn't reject it. However in subsequent months they charged my card $49 a month for this unwanted "membership". I had to cancel my card to stop it. It's a scam.

6 czerwca 2024
Opinia niezależna
Oceniono na 1 z 5

This is a scam

This is a scam, you buy something small then they set up a DD on your card. It’s varying amounts and they start small. Avoid, they have been reported to HSBC Fraud dept, but everyone affected need to report them.

25 grudnia 2024
Opinia niezależna
Oceniono na 1 z 5

Tried to cancel the "membership"

My elderly father somehow got hooked into this. He doesn't even what he bought from them. I tried to cancel the "membership" 3 times using the instructions on their website but the charge for $49 kept occurring each month like clockwork. Emailed them directly and they have now supposedly cancelled it and initiated some sort of refund. The charge had been happening since February.

20 grudnia 2024
Opinia niezależna
Oceniono na 1 z 5

Do not buy anything from Shop from Mars

Do not buy anything from Shop from Mars. It is a scam. You buy one thing and then every month they kept taking payments and send you nothing, even if you have sent 10 emails to cancel subscription, but they keep taking money. Be warned ⚠️

7 grudnia 2024
Opinia niezależna
Oceniono na 1 z 5

I just had to close my credit card 3…

I just had to close my credit card 3 werks before Christmas because of some bogus charge these scammers tried to run through. Thank goodness my credit card company fraud department caught it. DON'T BUY FROM THEM!!!

1 grudnia 2024
Opinia niezależna
Oceniono na 1 z 5

DO NOT buy anything from Shop at Mars

I bought a product from Shop at Mars on the 16 June for $29.97 and didn’t receive the product till months later and since i have had 5 payment of €49 that have gone out to them since. I have been in contact with Shop at Mars but they have been very rude and dismissive of my questions and requests saying that it is my own fault and that they cant do anything for me. I will never be buying anything from them again, Terrible customer service.

16 czerwca 2024
Opinia niezależna
Oceniono na 1 z 5

I have not received any products from…I have not received any products even though you keep taking money out of my account either give me products or put the money back in my account.

You can send the money you took from me and mail it to my address which
Roberta Reece
484 Galilean ave southeast
Palm Bay FL 32909
I have not received anything for the money that you have taken out of my account!!! have not received any products from y'all I have twice been charged $36 and one for $39 and I don't understand what for if you can give me an explanation of why you're taking this money out of my account I would appreciate it. Thank you call me at 321-604-6293. I have changed cards so you can't take more money out but I would like to have that money back in a check . I'm on disability and I have little income and that money could be used for something I need thank you
And if you don't make it up to me I will report you to the Better Business Bureau.. For being a scammer

22 listopada 2024
Opinia niezależna
Oceniono na 1 z 5

Scam get charged for a subscription

I bought a small product and for 4 months have been charged $49US for a subscription fee. To date I have not received any service for this charge. The registration page also does not say you are going to get charged monthly and they don't give you another option. I have asked for a refund and await! Be careful when purchasing from this company!

22 listopada 2024
Opinia niezależna
Oceniono na 1 z 5

This company goes by different names

This company goes by different names. Beware. Having bought a small item I was surprised that they charged £30 for a membership I didn't ask for.
Having bought another item from what I thought was a different company I was again charged another £38 for presumably another membership. I discover these charges and was enraged.
I however challenged these payments with the company ( believed to be Chinese)
and to my relief/ surprise I gained a full refund. Happy days. So lesson learned, check company before purchase & check your bank account to ensure spurious charges are not being made.

21 listopada 2024
Opinia niezależna
Oceniono na 1 z 5

What is wrong with shopatmars is the…

What is wrong with shopatmars is the fraudulent way people visiting the site are tricked in a completely useless "membership" as you call it. Paying fot the privelige of buying is rediculous. This membership is seemingly very difficult to end...the credit card is charged each and every month...

20 listopada 2024
Opinia niezależna
Oceniono na 1 z 5

Scammed

I noticed on my Credit Card a/c that I have been charged $49 for a transaction that I didn't authorize. When converted to AUD it has become $74.08. I have not been able to contact them in regard to this & now that I have read other comments I realize that I am not the only one. Never am I going to buy anything on FB again. It's just too risky.

24 września 2024
Opinia niezależna

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