Not visible enough! I love the concept of Shop2Ship but your services / offerings are not visible enough. What indeed is the your offerings for the on B2B or B2C level? In South Africa you are compet... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Suite 36219903. It was good experience until recent arrangement on Black Friday. My goods arrived at my suite and I immediately arranged for shipment. After I paid for the charges, I received an em... Zobacz więcej
So far I am satisfied with their services. Very fast. Package come and shipped in the same day. Price is also cheapest among the others. But the customer service is very slow in replying my email.... Zobacz więcej
I'm really happy with the service Shop2Ship offers. This company enables me and my family to buy US products even during the covid pandamic where travelling to the US is not possible. I don't understa... Zobacz więcej
Informacje dotyczące firmy
- Usługi spedycyjne
- również w kategorii:
- Kurier
- Usługa wysyłkowa
- Usługi pocztowe i kurierskie
Napisane przez firmę
.
Dane kontaktowe
Stany Zjednoczone
- shop2ship.com
3,6
Średnia
166 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
A Necessary Service
Other than me being notified by shop2ship one week after my parcel arrived in the warehouse, i found their service to be great. Definately a necessary service in these COVID times.
9 marca 2021
Odpowiedź od Shop2Ship
Thanks for your review Gayle, we appreciate your business. Bear in mind that if you parcel was delivered by the USPS it could have been marked as delivered up to a week before arriving to ur warehouse since they mark parcels as delivered in the sorting station. Most of our parcels are checked in the same day.
Kind regards,
The Shop2Ship Team
shp my ordersssssssssssssssss
9 marca 2021
Everything you sell is off good quality…
Everything you sell is off good quality and affordable but your shipping fee to South Africa is way expensive imagine having to buy something for R1000 and the shipping fee becomes R2000. That's quite too much honestly i know i lot of people who wish to purchase from you guys but when they think of shipping fee to opt out
9 marca 2021
Odpowiedź od Shop2Ship
Thanks for your review Mathebula, we boieve you might have left a review for a different company since we do not sell anything, we are mere parcel forwarder.
Kind regards,
The Shop2Ship Team
Im so happy with the quality and colour…
Im so happy with the quality and colour of wht i orders
9 marca 2021
Odpowiedź od Shop2Ship
Thanks for your review Aphiwe, we appreciate your business.
Kind regards,
The Shop2Ship Team
Odpowiedź od Shop2Ship
Thanks for your review Emmanuel, we appreciate your business.
Kind regards,
The Shop2Ship Team
Non-transparent business model
I was hit with a 450 dollar customs charge even though that was supposed to be covered in my ship-forwarding service charge. After trying to contact some sort of customer service, of course they said there’s nothing they can do for me. Will never use any service from this company again. There a many alternatives with much more transparent business models.
9 marca 2021
Odpowiedź od Shop2Ship
Thanks for your review Emanuel, we are sorry to hear about your bad experience but customs duties and/or taxes are never included in the parcel forwarding business, specially since you get to declare the item for the value you find acceptable on our platform. We hope to have you back in the future.
Kind regards,
The Shop2Ship Team
I have used them for close on two years…
I have used them for close on two years now. I have never experienced a problem. Everything arrives as it should and everything is shipped to me as it should. Very happy with the service, will continue to use them. Thank you,
9 marca 2021
Odpowiedź od Shop2Ship
Thanks for your review Marike, we appreciate your business.
Kind regards,
The Shop2Ship Team
Odpowiedź od Shop2Ship
Thanks for your review Bruno, we appreciate your business.
Kind regards,
The Shop2Ship Team
Shop2ship is example of excellence
Shop2ship is an excellent example of reliable and safe service. They are always ready to help and open for cooperation. More than once their support service helped me to minimize the expensise, also when it was my mistake.
9 marca 2021
Odpowiedź od Shop2Ship
Thanks for your review Artiom, we appreciate your business.
Kind regards,
The Shop2Ship Team
Email reply = Meh?!
Would like to see S2S reply to customer questions and inquires more consistently, in a timely manner and with a little more empathy when issues and concerns arise.
9 marca 2021
Odpowiedź od Shop2Ship
Thanks for your review Gene, we are currently revamping our customer support centre to be able to deliver the service you deserve, we apologise for any inconvenience caused in the past.
Kind regards,
The Shop2Ship Team
Extremely disappointing service
Extremely disappointing service. Sent multiple support requests, and it’s been already an year and till date they haven’t bothered to respond to my queries.
Would not recommend at all.
9 marca 2021
Odpowiedź od Shop2Ship
hanks for your review Gene, we are currently revamping our customer support centre to be able to deliver the service you deserve, we apologise for any inconvenience caused in the past.
Kind regards,
The Shop2Ship Team
I would rate lower but was not offered…
I would rate lower but was not offered the option.
The online estimate was more than 100% out. Even after raising this with me, the online estimate did not reflect the increased charges. It looks and feels like a scam. PayPal was not an option to pay the extra money extorted from me. A receipt could not even be offered for it. The more I think about it the more it looks like a scam.
It took so long to get answers you charged me a storage fee.
Communication is poor online a user has no idea what is happening with their goods.
Unhappy customer
Martin Driscoll
9 marca 2021
Odpowiedź od Shop2Ship
Dear Martin,
We are sorry to hear this, we will make sure to provide better rates for remote destinations in the future.
Kind regards,
The Shop2Ship Team
Odpowiedź od Shop2Ship
Thanks for your review Steven, we appreciate your business.
Kind regards,
The Shop2Ship Team
Do NOT use this company to ship your…
Do NOT use this company to ship your goods. Their customer service is beyond bad and when you are wanting answers for a shipment or articles that go missing or basically anything...they are so hard to get hold of. You will waste hours sending off emails and messages to them and then when/if they do choose to reply, it will be a standard generated message which is useless. It is almost scam-like in my opinion. Avoid.
9 marca 2021
Odpowiedź od Shop2Ship
Dear Aleksandra,
Thanks for your review, we are sorry to hear about your experience.
Kidn regards,
The Shop2Ship Team
I strongly recommend Shop2Ship!
Shop2Ship is an excellent forwarding service. The support is also very reactive and the shipping and processing time are very quick. I strongly recommend it!
9 marca 2021
Odpowiedź od Shop2Ship
Dear Amine,
Thank you for your review, we appreciate your business with us.
Kind regards,
The Shop2Ship Team.
Very bad...
Very bad...Communication is very bad.You didnt help me at all.Thank you for nothing
9 marca 2021
Odpowiedź od Shop2Ship
Dear Aleksandra,
Thanks for your review, we are sorry to hear about your experience.
Kidn regards,
The Shop2Ship Team
Odpowiedź od Shop2Ship
Dear Omar,
Thank you for your review, we appreciate your business with us.
Kind regards,
The Shop2Ship Team.
I am using the app for the 1st time and…
I am using the app for the 1st time and I am not being able to ship the goods due to an error when trying to make the credit card payment. I have sent 2 email already without a response and it is becoming anoying.
9 marca 2021
Odpowiedź od Shop2Ship
Dear David,
Thank you for your review, we have checked and have not seen any email from you, could you please send us an email at info@shop2ship.com so we can help you complete your shipment?
Thanks in advance,
Shop2Ship
Odpowiedź od Shop2Ship
Dear Brian,
Thank you for your review, we appreciate your business with us.
Kind regards,
The Shop2Ship Team.
Odpowiedź od Shop2Ship
Dear Valerie,
Thank you for your review, we appreciate your business with us.
Kind regards,
The Shop2Ship Team.
Doświadczenie Trustpilot
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