The service was fast however the mask cushion was very poor quality. I always buy the same brand and I am terribly disappointed with this particular one this time. I won't be buying it again.
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Website was easy to navigate and re-order my supplies. Delivery was very fast and complete. Every year I have to follow up for an actual invoice to meet my insurance document needs. An invoice does... Zobacz więcej
Reakcja na opinię
I was not aware of your company prior to placing this order. Your prices were very attractive and the very quick delivery was greatly appreciated.
Reakcja na opinię
Easy ordering. Fast, and free delivery. Having a record of all my order details is very helpful:)
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Informacje dotyczące firmy
- Dostawca sprzętu medycznego
- również w kategorii:
- Poradnia zaburzeń snu
Napisane przez firmę
Remologie is Canada's trusted online CPAP store, offering comprehensive home support services for diagnosing and treating Obstructive Sleep Apnea (OSA) nationwide. As an arm of Innovair Medical, Remologie collaborates with leading experts in medicine, respiration, psychology, nutrition, and physiotherapy to enhance sleep and overall wellness. Key Offerings: CPAP Products: A wide range of CPAP products delivered right to your door, ensuring you have the necessary equipment for effective OSA treatment. Online Sleep Apnea Quiz: A tool to help individuals identify potential signs of Obstructive Sleep Apnea. Home Sleep Test Kit: Available for customers in Manitoba and Ontario, allowing them to undergo sleep testing from the comfort of their homes. The results are analyzed by sleep therapists and discussed virtually. Comprehensive Support: Continuous support from staff throughout the treatment process, ensuring a smooth online shopping experience and consistent access to necessary products. Mission: To improve sleep and overall wellness through expert collaboration and a seamless online service that addresses the needs of individuals with Obstructive Sleep Apnea across Canada.
Dane kontaktowe
150 McPhillips Street, R3E 2J9, Winnipeg, Kanada
- 204-786-2727
- support@remologie.ca
- shop.remologie.ca
4,6
Doskonała
144 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
It was easy to order
It was easy to order. Unfortunately it was not for me but I returned it without any problem.
29 maja 2025
Odpowiedź od Remologie
Hi Marlene, Thank you so much for the great review. Sorry to hear that the product didn't work out for you but we are happy to know that the order and return process went smoothly!
Easy to order.
25 maja 2025
Product on backorder despite website…
Product on backorder despite website showing it's in stock, no response from customer service.
29 maja 2025
Feel informed and listened to
Product is as specified and always a pleasant shopping experience whether online or in person
18 maja 2025
Odpowiedź od Remologie
Hi Sharon, Thank you for the wonderful review. We are so glad that you felt informed and listened to. That is exactly what you deserve! Thank you for choosing Remologie. We look forward to serving you again next time!
I never got an email when my order was…
I never got an email when my order was ready for pick up.other then that it was smooth.
18 maja 2025
User friendly process/website
19 maja 2025
Odpowiedź od Remologie
Hi AC, Thank you for the 5-star review. We are so glad you found the process user friendly! Thank you for choosing Remologie, we look forward to serving you again next time!
Odpowiedź od Remologie
Hi Richard, Thank you for the 5-Star review! We are so glad you were happy with how quick and simple the process was! Thank you for choosing Remologie. We look forward to serving you again next time!
Odpowiedź od Remologie
Hello Sam, Thank you for the review. We are glad you were happy with your purchase, our pricing, and the fast delivery Thank you for choosing Remologie. We look forward to serving you again next time!
Excellent company
Great service. Great products at a reasonable price. Fast free shipping!
25 kwietnia 2025
Odpowiedź od Remologie
Hi Jim,
Thank you for the 5-Star review. We are so glad you were happy with your order! Thank you for choosing Remologie. We look forward to serving you again next time!
Easy ordering
Easy to use, was confirmed quickly and order was ready in a timely fashion
24 kwietnia 2025
Odpowiedź od Remologie
Hi Lyn, Thank you for the 5-Star review. We are so glad you were happy with the site and the service! Thank you for choosing Remologie. We look forward to serving you again next time!
Where is my order items?
Where is my order items. I did not receive anything yet. You are my money!
28 kwietnia 2025
Odpowiedź od Remologie
Hello Nasreen,
Thank you for your feedback and we're sorry for the concern. We understand how important your order. Your order was processed yesterday and will be shipping today. You can expect an email later today with tracking details.
We appreciate your patience and assure you your items are on their way!
If you have any further questions or concerns, please do not hesitate to reach out to our customer care team at support@remologie.ca.
Odpowiedź od Remologie
Hi Kathy, Thank you for the 5-Star review. We are so glad to know you were happy with our fast shipping! Thank you for choosing Remologie. We look forward to serving you again next time!
Slow Service
Remologie sent me the wrong item (I double-checked my order confirmation) and has not responded to emails asking for help.
Update: a representative saw my review and corrected the situation, which is much appreciated. I still wish they gotten the order right in the first place, or at least responded to my email. The rep told me customer service “missed” it.
3 kwietnia 2025
Odpowiedź od Remologie
Hello Ryon,
Thank you for updating your review and giving us the opportunity to make things right. We sincerely apologize for the original mistake with your order and for the lack of timely communication. It’s clear we fell short of the service you should expect from us.
We're really glad someone on our team was able to help sort things out, and we appreciate your patience. Your feedback means a lot. it helps us do better, and we’re aiming to make sure your next experience with Remologie goes much more smoothly.
Thank you again for your honesty and for giving us another chance.
Odpowiedź od Remologie
Hi Raywattee,
Thank you for the 5-star Review. We are so glad you were happy with our prices and the interaction! Thank you for choosing Remologie, we look forward to serving you again next time!
Odpowiedź od Remologie
HI Tushar, Thank you for the awesome 5-Star review! We aim to provide the best possible service for our patients. We are so glad you were happy with our Service! Thank you for choosing Remologie, we look forward to serving you again soon!
Quick and easy
27 marca 2025
Odpowiedź od Remologie
Hi Randy, Thank you for the 5-Star Review. We are so glad that you found our service, quick and easy! Thank you for choosing Remologie, we look forward to serving you again soon!
Odpowiedź od Remologie
Hi Cameron, Thank you so much for the 5-Star review. We are so glad to hear you found us pleasant to deal with! Thank you for choosing Remologie, we look forward to serving you again!
Odpowiedź od Remologie
HI Philip, Thanks for the review! Glad you got your product quickly. Thank you for Choosing Remologie, we look forward to serving you again next time!
Odpowiedź od Remologie
Hi Matthew.
Thank you for the 5 star review. We are so glad that you were happy with our service! Thank you for choosing Remologie. We appreciate your support and look forward to serving you again in the future!
Odpowiedź od Remologie
Hi Cory,
Thank you for your review! We are glad to hear that you found the ordering process easy and the pricing satisfactory. We appreciate your support and look forward to serving you again in the future!
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