The service was fast however the mask cushion was very poor quality. I always buy the same brand and I am terribly disappointed with this particular one this time. I won't be buying it again.
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Easy ordering. Fast, and free delivery. Having a record of all my order details is very helpful:)
Reakcja na opinię
I was not aware of your company prior to placing this order. Your prices were very attractive and the very quick delivery was greatly appreciated.
Reakcja na opinię
I couldn't find my product that I wanted but a quick phonecall helped me find the things I wanted. Parcel came on Tuesday, ordered on Friday. Box was well packed, with nothing being harmed en route.... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Remologie is Canada's trusted online CPAP store, offering comprehensive home support services for diagnosing and treating Obstructive Sleep Apnea (OSA) nationwide. As an arm of Innovair Medical, Remologie collaborates with leading experts in medicine, respiration, psychology, nutrition, and physiotherapy to enhance sleep and overall wellness. Key Offerings: CPAP Products: A wide range of CPAP products delivered right to your door, ensuring you have the necessary equipment for effective OSA treatment. Online Sleep Apnea Quiz: A tool to help individuals identify potential signs of Obstructive Sleep Apnea. Home Sleep Test Kit: Available for customers in Manitoba and Ontario, allowing them to undergo sleep testing from the comfort of their homes. The results are analyzed by sleep therapists and discussed virtually. Comprehensive Support: Continuous support from staff throughout the treatment process, ensuring a smooth online shopping experience and consistent access to necessary products. Mission: To improve sleep and overall wellness through expert collaboration and a seamless online service that addresses the needs of individuals with Obstructive Sleep Apnea across Canada.
Dane kontaktowe
150 McPhillips Street, R3E 2J9, Winnipeg, Kanada
- 204-786-2727
- support@remologie.ca
- shop.remologie.ca
4,6
Doskonała
141 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
I asked for help and was told had to do…
I asked for help and was told had to do it on my own . Took me 4 try’s . Have had nice persons in past who have helped and the company should be pleased to have those employees .
28 maja 2026
Odpowiedź od Remologie
Hi Jerry, Our apologies for the miscommunication. We have discussed this situation with our staff to make sure this type of thing does not happen again. I have asked that our Client Care Supervisor reach out to you to discuss this situation. I hope you are able to come to an agreeable solution. Thank you for choosing Remologie. I hope you will continue to trust us with your care in the future, despite this less than desirable experience you had.
Odpowiedź od Remologie
Hi Dawn, Thank you for sharing. We are so glad you are happy with our quick service!
Odpowiedź od Remologie
Hi Colleen, Thank you for sharing your experience. We are happy to help!
Great company to deal with
Really like the sale to stock up on supplies and service is excellent. The shipping is quick and feel best place for CPAP supplies. Great company to deal with. Also the questions are promptly answered and that is appreciated.
25 kwietnia 2026
Odpowiedź od Remologie
Hi John, Thank you for sharing your experience. We are so glad you've been happy with our quick shipping and customer service. We love to hear you feel we are the best place for CPAP supplies, thanks for much for your support!
Always high quality both service and merch
Love shopping and either picking up or having it delivered. Professional & speedy service each & every time.
24 kwietnia 2026
Odpowiedź od Remologie
Hi Jerald, Thank you for sharing your experience. We are so glad you are happy with our professional and speedy service!
The service is good
24 kwietnia 2026
Odpowiedź od Remologie
Hi Winona, Thank you for sharing. We are glad you were happy with our service!
Good prices and prompt delivery.Great…
Good prices and prompt delivery.Great service.
23 kwietnia 2026
Odpowiedź od Remologie
Hi John, Thank you for sharing your experience. We are glad to hear you were happy with our prices, and great service!
Great sale price for Cpap mask ,hose …
Great sale price for Cpap mask ,hose and filters.
Easy online ordering . Picked up the day after pla ING my order.
23 kwietnia 2026
Odpowiedź od Remologie
Hi Patricia, Thank you for sharing you experience. We are glad you were happy with the price and the easy online ordering!
Thankfully my insurance cover your…
Thankfully my insurance cover your extremely high $30 delivery costs which was 1/3 of the cost. Otherwise it seems a lot. Especially when I order very light compact items.
18 kwietnia 2026
Odpowiedź od Remologie
Hi Carol, thank you for the 5-star review. We really appreciate your support!
We understand delivery costs can feel high on smaller orders, and we’re glad your insurance was able to cover that for you.
To help on shipping, we offer free Canada wide shipping on orders over $100, so it can be a great opportunity to stock up and save on delivery.
Product was as described
Product was as described, easy to assemble, quick delivery, reasonable price
17 kwietnia 2026
Odpowiedź od Remologie
Hi Robby, Thanks for sharing your experience. We are glad you were happy with the quick delivery and the price!
Odpowiedź od Remologie
Hi Kenneth, Thanks for sharing your experience. We are glad you were happy with our quick and efficient service!
Ordered yearly supply for cpap
Ordered yearly supply for mask, tubing, and filters. When received package the wrong mask was sent. Was able to return the unopened mask to Brandon with the proper mask being mailed from Winnipeg with no issues and received quickly thru the mail!
1 kwietnia 2026
Odpowiedź od Remologie
Hi Dianne, Thank you for sharing your experience. We're glad we could quickly resolve the mix-up and get the correct mask to you without hassle. We appreciate your patience and are always here if you need anything further!
Quick service
Quick service. The initial discount was very helpful for a senior with limited income and no insurance.
31 marca 2026
Odpowiedź od Remologie
HI Al, Thanks for sharing your experience. We are so glad you were happy with the service. We are glad you were happy with the quick service and our promotional offer!
Odpowiedź od Remologie
Hi Mavis, Thank you for sharing your experience. We are so glad you were happy with our fast service and friendly staff!
Great service Every time
I bought the Cpap machine that was on sale because it only supported 3G tech. My win! The new machine is completely noiseless, and when you reach down in the dark to turn it off the top lights up so you can easily find the on/off button. When I arrived to pick up my order everything was in one box, and easy to carry. So glad I have a new machine for less than what I paid for the first one 6 years ago.
29 marca 2026
Odpowiedź od Remologie
Thank you for sharing your experience. We are so glad you are happy with your new machine!
Odpowiedź od Remologie
Hi Lewis, Thank you for the review. We are so glad you were happy with our quick service!
I would prefer to get tracking…
I would prefer to get tracking information once my order is received
21 marca 2026
Odpowiedź od Remologie
Hi John, Thank you for sharing your experience. I did see there was a delay in sending your tracking information. Thank you for pointing that out. We will look into how that happened to prevent it from happening again!
Prompt delivery Good directions
Prompt delivery Good directions. Cannot yet comment on how well everything works as I still haven’t used the travel CPAP.
26 lutego 2026
Odpowiedź od Remologie
Hi Carleen, Thank you for the review. We are so glad you were happy with the prompt delivery and directions! If you need any advice on using your new travel CPAP, please let us know! You can email at support@remologie.ca or call at 204-786-2727. We are always happy to help!
Good price and helped exchange products…
Good price and helped exchange product that was ordered by mistake. Also south Winnipeg location is convenient.
18 lutego 2026
Odpowiedź od Remologie
Hi Christian, Thank you for sharing your experience. We are glad to be able to help with your exchange!
Great people, site needs work
The people were great just a mixup with the online order selections. Since there are two locations you should be able to click where to pick up your order, not leave it in the comment section where it can get missed
17 lutego 2026
Odpowiedź od Remologie
Hi James,
Thank you for the feedback and for the kind words about our team, we really appreciate it.
We are currently working on improvements to our online ordering system and will be looking to add a pickup option for our newer Kenaston location in the future.
Just to clarify, the pickup option is not located in the comments section. At the select a shipping option the pickup option is labelled: “Pickup at 150 McPhillips Street, Winnipeg, Manitoba.”
We appreciate you raising your concern, we will continue working to make the process as clear and smooth as possible.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.