It is very easy to order the Note Air 6C and I was happy to get the Tappy bundled for free as well. There wasn't a way to choose the colour of the case (at least I didn't see an option to do so) but... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great product so far. I needed something I could use to read manuals and other training books in my crane at work and not get in trouble for having an iPad, iPads obviously get used to watch videos mo... Zobacz więcej
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The interface could be a LOT better. I had to spend some real time with it. And more to get the dictionary straight. I think it's useless to advertise it as an android ereader if a lot of the apps d... Zobacz więcej
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I really wanted to like this product and did a lot of research. This product has promise, but it is not there yet. Ultimately, I realized how important it is to go with expensive products when you kno... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
BOOX is a leading global electronic brand specializing in ePaper devices. Designed to reduce digital fatigue and boost productivity, BOOX caters to a diverse audience, including professionals, academics, and anyone who wants to enhance their reading and note-taking experience. By combining E Ink technology with the Android operating system, BOOX provides flexibility, cutting-edge hardware, and advanced software. For more information, visit https://shop.boox.com/
Dane kontaktowe
3,5
Średnia
54 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 80% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
It’s been a week and still hasn’t…
It’s been a week and still hasn’t shipped. No update on status.
16 lipca 2026
Odpowiedź od BOOX
Dear customer,
Thank you for sharing your feedback. We are truly sorry for the poor shipping experience you had.
According to the delivery status of your order, your order was delivered on July 24th.
We have shared your valuable feedback with our team to help us improve. If you have any further questions about your order, please feel free to contact us.
Shipping was fast and the fragile…
Shipping was fast and the fragile tablet extremely well packed.
16 lipca 2026
Great e reader. My favourite one so far.
Great features. Only complaint is that there is room for improvement with the colours.
16 lipca 2026
The Boox Go 7 is a fantastic…
The Boox Go 7 is a fantastic experience. Its biggest strength is file compatibility and customization — it handles pretty much any format you throw at it, and uploading content is incredibly easy: just scan the QR code with the “Send to BOOX” feature and your files transfer instantly, no cables or apps needed. On top of that, the battery lasts a long time, so you’re not constantly recharging. Highly recommended for anyone who wants a flexible, no-hassle reading experience.
16 lipca 2026
First Rate Customer Service
There was some issue with my order and the color. Boox got right on it and got it fixed. First time order, first rate customer support.
16 lipca 2026
Horrible customer service
I never received the Boox air notepad. I emailed customer service twice and never got a response. Horrible customer service
16 lipca 2026
Odpowiedź od BOOX
We are truly sorry to hear about your experience. Due to a recent system update, we were unable to view and respond to your inquiry in a timely manner. We completely understand your disappointment and are sorry for the delay in getting back to you.
Our customer support team has replied to your email with further instructions. We will continue to closely follow up on your case and make sure it receives the attention it deserves.
Straightforward process
Straightforward process, had everything I was looking for. Came with extra I'll probably never even use.
16 lipca 2026
Great reading and word processing, stylus needs improvement
The size of the device is excellent, and I love that it is backlit and runs on Android. I also like that the backlighting has an adjustable warmth setting that can be used to turn the screen redder, which really makes it easier on the eyes. I’ve been using the device for reading and, after downloading Google Docs and attaching a third party keyboard, for word processing and have been satisfied. I’ve removed a star because the stylus experience isn’t great. I bought the stylus but haven’t been using it because of the lag when writing. My ideal device would be the size of the Box Go 7 Color Gen 2 but have a stylus experience like the Boox Note Air5 C: a higher quality writing experience, and a stylus that attaches to the device magnetically
16 lipca 2026
Palma 2 broke. promised to fix and then refused.
Palma 2 broke and I emailed boox help. They made me jump through weeks of procedures and unclear instructions to finally assure me that my unit was under warranty and I could return it for a repair. Then, days later, they said, actually no, it's NOT under warranty, "sorry." Sorry? Your product lasted only 15 months and you don't care to stand by your commitments?
11 maja 2026
Opinia niezależna
They have terrible after-sales support
They have terrible after-sales support: promised updates don’t arrive, and long-standing bugs don’t get fixed.
Putting Android on an e-reader sounds flexible, but in practice, it’s been a mess. On my older Onyx device, basic web browsing is essentially broken because of an expired root certificate, and there’s no supported way to update it. As a result, I can’t reliably open websites, and Google services (including signing into a Google account and using the Play Store) also don’t work.
Overall, the hardware concept is undermined by weak software maintenance.
1 stycznia 2026
Opinia niezależna
Odpowiedź od BOOX
Dear Artem,
We sincerely apologize for the inconvenience.
BOOX is committed to providing free firmware updates for all models for more than 3 years since the product launch date. So every BOOX user can have improved experiences through consistent updates.
Furthermore, there are no restrictions on Android version or root certificate for browsing the web and accessing Google Play. In this case, you could try to check the video at the link https://www.youtube.com/watch?v=QcH3KOQmCDA to see if your device needs to activate Google Play. If so, please activate it. Then, please check if the problem with browsing the web and accessing Google Play can be fixed.
If you have any questions, please feel free to contact us at any time.
Doświadczenie Trustpilot
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