Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 4 z 5

I was lucky enough to own a pair of Tom Ford white sneakers that had been very well used for the best part of three years and showed all the classic battle scars to prove it. Having sent them in to S... Zobacz więcej

Oceniono na 1 z 5

Would rate them lower than 1 if I could !!! Daughter sent her £300 wedding shoes that she got from America to be cleaned. Cut a long story short - they lost them!!!!! Tried blaming DPD even though the... Zobacz więcej

Oceniono na 3 z 5

Sent two pairs of Veja trainers which were pretty worn out. Initially the communication was good but it very quickly dropped off and eventually took over two weeks . They offered various 'extras' at... Zobacz więcej

Oceniono na 5 z 5

Great work on my YSL wallet on chain! Was worn-down, had a few issues & it looks brand new now. Turn-around time was very impressive, less than 9 days from pick up to drop off. Very convenient,... Zobacz więcej

Informacje dotyczące firmy

  1. Naprawa obuwia
  2. Producent obuwia
  3. Czyszczenie butów
  4. Sklep z butami
  5. Hurtownia obuwia

Napisane przez firmę

Shoe Lab: Send us your dirty shoes, we'll deep clean them and send them back to you, boxed and ready to be worn again.


Dane kontaktowe

3,2

Średnia

Wynik TrustScore: 3 na 5

877 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Could pass for new trainers!

My very shabby Louis Vuitton trainers have been totally transformed! Not sure how they’ve managed to conceal the scuffs so invisibly, but I’m super happy with the job. They really did go above and beyond to repair them so beautifully. Wouldn’t hesitate to recommend.

22 maja 2024
Opinia niezależna
Oceniono na 5 z 5

Fantastic service

Fantastic service, extremely impressed with the condition of my trainers. Box fresh and like new again. Would recommend whole heartedly and will be sending more to be cleaned.

16 maja 2024
Opinia niezależna
Oceniono na 1 z 5

I would not recommend this company to…

I would not recommend this company to my worst enemy the service has been horrendous they charged me £200 to fix my Jordans when I got them back tried to put them on and they fell apart

I then asked for compensation I.e refund of some sort I was told it doesn't work like that and they would need to see if they can rectify it, I sent shoes back was then told 7 days max for repair for inconvenience it's now been 10 days and they are now ignoring my messages

Don't know if I'll see my trainers again so take my advice and go elsewhere to top it off I've never dealt with a company with such poor customer service they will literally ignore your messages

13 maja 2024
Opinia niezależna
Oceniono na 5 z 5

Amazing worth Every penny I had a pair…

Amazing worth Every penny I had a pair of Lv trainers I stopped wearing them as they looked worn of sent them to Shoe lab got a brand new pair back . It amazing the work the do .if you do have designer shoes that gone dirty send it to shoe lab ❤️

16 kwietnia 2024
Opinia niezależna
Oceniono na 1 z 5

Worse company I’ve had dealing with

Worse company I’ve had dealings with. If you’re reading this thinking of using them, go elsewhere. The clean up of my shoes was ok but everything else from the company was very poor. Overall took just under 2 months for the shoes to come back. Next to no contact from them even with me chasing on multiple platforms. There was a good few points where I just thought I’d been scammed and would never see the shoes again. Shocking service, would never go anywhere near again and would highly recommend anyone else to go elsewhere.

17 kwietnia 2024
Opinia niezależna
Oceniono na 1 z 5

Scammers do not use lost my trainers…

Scammers do not use lost my trainers and not doing anything about it still have my sons trainers and no responses very very poor service would not recommend at all lost £1000 pair of my shoes

1 marca 2024
Opinia niezależna
Logo Shoe Lab UK

Odpowiedź od Shoe Lab UK

Hi waqaas, We are deeply sorry about the loss of 1 trainer. As explained when you sent of the parcel it was in an unsecured bag. When we received your parcel it only had 1 shoe inside the parcel. We never received a pair of shoes from you only a single shoe.

Whilst i understand this is frustrating we just wanted to again inform you we didn't lose your shoes, they never arrived in adequate packaging. Unfortunately we cannot take responsibility for something that never arrived with us.

We did assist in an investigation for you but you couldn't provide any form of evidence to suggest you sent 2 shoes, you did have cctv you was going to send us to assist the investigation but you never sent this so we was unable to assist you further.

Oceniono na 5 z 5

White leather rock star Valentino’s…

Sent in my white leather Valentino’s that had quite a bit of wear and tear to be fair .. I did think I could just get away with a premium clean but they were past that. Darren sent pictures of them after the clean and we agreed they did need a repaint and fresh laces. They look amazing I’m very pleased I wanted a quick turnaround and received my trainers back in 7 days. Communication was good. I would use again

15 lutego 2024
Opinia niezależna
Oceniono na 5 z 5

I sent my Jimmy Choo trainers that I…

I sent my Jimmy Choo trainers that I wore for my wedding to Shoe Lab. Although only worn once, the shoes were filthy. However, Shoe Lab has restored them to look like new. I did not expect them to look so gleaming, and I am truly grateful. If I had one watch out, the process does take rather longer than initially quoted, but it was well worth the wait. Thank you so much, Shoe Lab x

6 lutego 2024
Opinia niezależna

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