Shortly after ordering three different items from their online shop, I received a phone call from them asking me if I was aware that the products may not be compatible with each other, which I was... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
best shop i've bought of to be honest amazing service and they sent me a replacement very quickly when my bong arrived smashed bc it wasn't taken care of when royal mail delivered it. would defo buy o... Zobacz więcej
I previously had an issue with 2 faulty sprays (manufacturing issues, not the company's fault). Shiva contacted me and offered to replace the sprays, which they have. I'd like to say that the... Zobacz więcej
Reakcja na opinię
Such a good business I can’t fault them, reliable, delivers on time and customer service is amazing, big thank you to Paul for helping me when I had been mistakenly shipped the wrong item. I emailed a... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Welcome to Shiva Online! We supply many top brands including vaporisers from Storz & Bickel, Puffco, Dynavap, Arizer, Pax,Vaponic,Xmax and Storm. We also stock a huge selection of the best and most unique Bongs available on the market by leading brands such as Chongz, Roor, Basil Bush,C1-Sci Fi, Bounce Grace Glass and many more! You can also pick up all shapes and sizes of rolling papers from leading brands such as Raw, Rizla,The Bulldog, OCB and many more! We also stock some of the tastiest blunts on the market from Juicy Jay, Double Platinum,Al Capone, Cyclone, G-Rollz, King Palm and Royal Blunts for quality roll your own cigarettes. You can also find an excellent selection of smoking products and must have smoking accessories on Shiva Online including Hookah Pipes, Grinders and Rolling Accessories. If it takes your fancy we also provide a tantalising range of sex toys for both men and women, including a wide selection of products from Jessica Rabbit and much more! Please feel free to browse our website and Just give us a call to order and collect from our retail outlet located in Greenwich, Unit 16 Greenwich Centre Business Park 53 Norman Road London SE10 9QF
Dane kontaktowe
Unit 16,Greenwich Centre Business Park, 53 Norman Road, London, SE10 9QF, London, Zjednoczone Królestwo
- 02082939231
- info@shivaonline.co.uk
- shivaonline.co.uk
4,6
Doskonała
3 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
best headshop in the uk by far
24 lutego 2024
ordered a roor glass jar and they rang…
ordered a roor glass jar and they rang me to let me know they didn’t have it stocked , the replacement item they sent me was slightly faulty so i emailed them and within a hour or two paul had sent me another email and sent me another replacement item , the other 5 items i ordered were all perfect and the delivery was very fast overall really impressed with shiva.com and will be using their website in the future for all my glass and grinders etc
1 lutego 2024
Opinia niezależna
Odpowiedź od Shiva Online
Thank you glad we could get it all worked out cheers
Paul
Great customer service
Great customer service . Lovely staff member helped me with the order as i am useless with technology. Would recommend to others 5 stars . Thank u
22 stycznia 2024
Opinia niezależna
Odpowiedź od Shiva Online
Hi there,
Thanks for the great review, we're happy to help any time!
Many Thanks,
The Shiva Team
Great fast delivery
27 grudnia 2023
Mushroom bong arrived broken
Mushroom bong arrived broken but was able to get a refund sorted very quickly.
26 listopada 2023
Odpowiedź od Shiva Online
Hi George,
Very sorry to hear about the broken product.
We'd be more than happy to help fix the issue if you contact us at shivainternet@gmail.com.
Many Thanks,
GIles
Great range of cool products some I…
Great range of cool products some I can't find anywhere else also free postage 👍
5 grudnia 2023
Opinia niezależna
Odpowiedź od Shiva Online
Thank you
Odpowiedź od Shiva Online
Thank you for the positive feed back
Great service.
I emailed the company with a couple of queries regarding my resent order.
I received a very swift reply and my question were answered.
Very helpful, knowledgeable staff. I'll definitely be using Shiva in future.
29 listopada 2023
Opinia niezależna
Odpowiedź od Shiva Online
Thank you very much for the positive feed back
Didn't like the fact that I've had it…
Didn't like the fact that I've had it less than a week and the bong has already broken, very fragile pipe to say the least, only placed the pipe on work top and it slipped out of my hand at no great height and smashed, not happy at all but hey ho!
22 listopada 2023
Opinia niezależna
Odpowiedź od Shiva Online
Hi Steven,
Sorry to hear about your experience. Normally we would be happy to offer returns or exchanges on products that are faulty or damaged on arrival. Unfortunately, even the highest quality borosilicate glass is likely to break when dropped from even a low height and so we would not be able to come to such an arrangement in this instance.
Hopefully the problem you have had with this glassware doesn't reflect on our service, and we'd hope you'd reconsider changing your rating.
Many Thanks,
Giles
Fantastic Customer Service - thank you!
I previously had an issue with 2 faulty sprays (manufacturing issues, not the company's fault).
Shiva contacted me and offered to replace the sprays, which they have.
I'd like to say that the customer service I received was fantastic. These guys worked really hard to sort this problem out, and happily replaced the 2 faulty bottles we received.
I'd like to say thank you and I would happily use (and recommend) Shiva again.
18 listopada 2023
Opinia niezależna
Odpowiedź od Shiva Online
Hi Liz,
Thanks again for amending your review, glad we could help.
Many Thanks,
Giles
Excellent range of RAW products great…
Excellent range of RAW products great customer service and fast delivery definitely buy these products again
27 października 2023
Odpowiedź od Shiva Online
Thanks for the positive review!
The Shiva Team
Very fast and problem free experience
Very fast and problem free experience. Love what I ordered and have another order/cart ready to go. Glad to have found your site
26 października 2023
Odpowiedź od Shiva Online
Glad to hear you enjoyed the shop, come back soon!
The Shiva Team
as usual you guys on on it
26 października 2023
Odpowiedź od Shiva Online
Much appreciated, we'll keep up the good work!
The Shiva Team
Quick and hassle free arrival within…
Quick and hassle free arrival within 24hours
25 października 2023
Odpowiedź od Shiva Online
Thanks for the 5 Star Review, always helpful for our small business.
The Shiva Team
Perfect place for your stoner items!
Great place to buy your stoner related items. Bought a set of scales to use for my kitchen aswel as a very amazing mushroom bong. Don’t have to use it to enjoy the work! You want great deals aswel as great work of art for your stoner items, this is the store for you!
18 października 2023
Opinia niezależna
Odpowiedź od Shiva Online
Thank you for the warm review. We always appreciate customers taking time to give positive feedback fro our small business.
Many Thanks,
Shiva
Ordered a pre-cooler and a downstem for…
Ordered a pre-cooler and a downstem for a new piece. the pre cooler is great but the downstem doesn't quite fit either 18.8mm joint which is a shame. Oh well I only paid a couple of quid for it! Other than that, fast service, well wrapped and packaged, everything was safe and on time. Overall, really happy and will be ordering from these mawfks again
12 października 2023
Opinia niezależna
Easy website to follow
Easy website to follow, the item arrived on time and I was kept in the loop throughout the whole process.
25 września 2023
Doświadczenie Trustpilot
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