Shine Bathroom Recenzje 

599
•
Wynik TrustScore: 2 na 5

2,1

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Product idea was wonderful, execution was terrible. Shipping issues, subscription issues with cleaning pods, support availability was poor, then we are out of business. I purchased 3 devices and 1 kin... Zobacz więcej

Oceniono na 1 z 5

3 our of 4 of my units stopped working within a couple months, and even when they did work it simply slowed down the toilet-cleaning that was needed... Definitely doesn't replace toiled cleaning. Plus... Zobacz więcej

Oceniono na 2 z 5

I have been using them for months now.I can't tell any difference whether they are there or not. Batteries die constantly. The app is poorly coded to the point where it kills my phone battery. Even th... Zobacz więcej

Oceniono na 5 z 5

We really love this product, it’s neat looking, easy to install, works perfectly, and keeps the inside of your bowl sparkling clean. Had mine for several months now just refill while adding the pods a... Zobacz więcej

Informacje dotyczące firmy

  1. Producent oprogramowania
  2. również w kategorii:
  3. Dostawca chemii domowej
  4. Firma elektroniczna
  5. Sklep z artykułami hydraulicznymi

Napisane przez firmę

Shine Bathroom uses technology to elevate your bathroom experience. Shine's first product is the Shine Bathroom Assistant - A simple way to automate toilet cleaning and maintenance.


Dane kontaktowe

2,1

Słaba

Wynik TrustScore: 2 na 5

599 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,1

Wszystkie recenzje

(599)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

No customer service

No customer service
Didn’t recommend you to my friends
Never buy your product again
You should be reported to the BBB
You don’t call back
Your a pathetic company

31 marca 2022
Oceniono na 1 z 5

Absolutely zero customer service

I have been trying to reach out to customer service every way they offer and for about 3 months now. EMAIL x4, TEXT x1, LIVE CHAT website x3, LIVE CHAT on the app x2. No matter what they DO NOT RESPOND AT ALL. I have Shine unlimited and been trying to claim but won't let me and God forbid I get someone to get in touch with me. If I could give a zero star I would but they don't offer it.

31 marca 2022
Oceniono na 1 z 5

Worst product ever!!

Worst product ever. I bought 2 and returned the unopened one. I sent about 10 emails regarding the return with no reply. I returned it over 3 months ago and never received my refund. Do not buy from this scam company.

31 marca 2022
Oceniono na 1 z 5

Bankruptcy

Unfortunately the company is out of business so now I am stuck with 3 units I can't use. Can no longer get cleaning pods required, although I paid for a subscription

31 marca 2022
Oceniono na 1 z 5

The device is fine

The device is fine. The problem is the pods. There aren’t available and the Shine support is not available. One star is too high!

31 marca 2022
Oceniono na 1 z 5

Disappointing

I really wanted to be excited about the Shine bathroom system. I bought two and neither one have performed up to my expectations. One of them has not worked for three months and no one has reached out to me about the problem, despite several messages I sent asking for help. The charge does not last more than a month and I get mold even using 3 pods at a time.

31 marca 2022
Oceniono na 2 z 5

I sent numerous inquiries regarding…

I sent numerous inquiries regarding assistance with my Shine device issues and I have not heard from.customer services at all. I only receive surveys. So I am writing a review to letting you know I am disappointed with the app and customer service. Also, it is time for me to order pods and the app is not allowing me to order because it keeps asking for ID. I've logged off the app and uninstall/reinstall.

Mrs Harkins

31 marca 2022
Oceniono na 1 z 5

NOT recommended.

There was a problem with delivery. Customer Service was slow to respond and remedy.
There is a problem with the app, and ordering refills. Customer Service has not responded. So paying for a service I am not getting, and can no longer use the product.

31 marca 2022
Oceniono na 1 z 5

Out of business?

I backed this on indiegogo, and hoped it would clean my toilet.

It doesn’t, and it seems like the company has gone. I can no longer order more cleaning pods, and they have not sent me all items that I ordered when first backing the project :/

31 marca 2022
Oceniono na 1 z 5

Great Product - Poor Execution

The product is great when it works. But it routinely doesn't. It won't detect a flush, randomly forgets that it has already prepared cleaning solution, and now you can't even order new supplies after paying for the membership. The website has been taken down and it appears the company has just ceased to exist. A while back i got an email saying they were going bankrupt... but not from the company. There has been no communication from the company about what is going on. It was a great idea, and a great product, with a very poor execution. Customer service is everything and sadly, this appears to have been their downfall.

31 marca 2022
Oceniono na 1 z 5

Shine is no longer a valid business entity

Unfortunately, this company has filed for bankruptcy, and no longer valid as a company. The company is no longer shipping the "included" refills that were paid for a year in advance, so when the solution that you have runs out, you're just out of luck. The devices were okay when the liquids were being sent (little vials of solution that was to be electrolyzed). However, they were just okay -- the spray didn't work as designed, and even when I upgraded (paid extra) for the "premium" spray bars, it still left much to be desired in terms of cleaning the toilet as promised. I essentially have two white door stops now. It's unfortunate, as the product definitely had promise.

31 marca 2022

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