Product idea was wonderful, execution was terrible. Shipping issues, subscription issues with cleaning pods, support availability was poor, then we are out of business. I purchased 3 devices and 1 kin... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
3 our of 4 of my units stopped working within a couple months, and even when they did work it simply slowed down the toilet-cleaning that was needed... Definitely doesn't replace toiled cleaning. Plus... Zobacz więcej
I have been using them for months now.I can't tell any difference whether they are there or not. Batteries die constantly. The app is poorly coded to the point where it kills my phone battery. Even th... Zobacz więcej
We really love this product, it’s neat looking, easy to install, works perfectly, and keeps the inside of your bowl sparkling clean. Had mine for several months now just refill while adding the pods a... Zobacz więcej
Informacje dotyczące firmy
- Producent oprogramowania
- również w kategorii:
- Dostawca chemii domowej
- Firma elektroniczna
- Sklep z artykułami hydraulicznymi
Napisane przez firmę
Shine Bathroom uses technology to elevate your bathroom experience. Shine's first product is the Shine Bathroom Assistant - A simple way to automate toilet cleaning and maintenance.
Dane kontaktowe
6500 Hollister Ave, Suite 115, 93117, Goleta, Stany Zjednoczone
- (805) 272 - 7600
- team@shinebathroom.com
- shinebathroom.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Shine has stopped responding to all…
Shine has stopped responding to all email, texts, and phone calls. I cannot get an answer regarding my back-ordered refill pods.
I think you have stopped doing business
A few initial issues with battery life…
A few initial issues with battery life and spraying not quite right, but tech support is really helpful. I have two Shine units now and both provide great cleaning.
Terrible
Terrible! Doesn’t answer phone chat or any emails. How am I suppose to get pods, it’s been 4 months without any response and I’ve sent 6 messages!
I wanted to love Shine Bathroom but I…
I wanted to love Shine Bathroom but I just don't. There are no alerts sent to my phone when solution needs made so unless it's a bathroom I am using, it runs out. And even in the bathroom I do use regularly, it does spare me having to clean the toilet any less often.
Stopped Using
3 our of 4 of my units stopped working within a couple months, and even when they did work it simply slowed down the toilet-cleaning that was needed... Definitely doesn't replace toiled cleaning. Plus, with all the charging, filling, and monitoring of the units, it's no less work than simply cleaning a toilet a little more often.
Happy with the product.
Double U T eff - horrible experience
Unit won’t charge
Company won’t respond
Waste of money
SHINE BATHROOM ASSISTANTS
I have been using two Shine bathroom assistants since September of 2021. They were easy to install and I didn't have any problems. A few times since then, they have disconnected themselves from wifi, but I just loosen the battery compartment and lock it again. They reconnect with no issues. They have done well with cleaning the buildup in my teenage son's bathroom. I use three pods on his.... because he is a teenage boy! My toliet stays extremely clean. I usually end up doing a quick scrub with a toliet brush about once a month. The pod ordering process through Shine Unlimited has been easy and painless with relatively quick shipping. Mine don't need to be charged all that often, maybe once a month. My phone charger and cord work well for it and I usually charge them overnight or while we are gone during the day. Overall, I have been extremely pleased with these units.
Thank you for ghosting everyone
I’m receiving this email after the company ghosted every customer it had. No comment…
Company is in bankruptcy, didn't follow through on commitments.
I waited a year for the product to be delivered. When it was things went well for a period of time but then the company went bankrupt and they obviously aren't honoring their commitments around warranty around their product nor their commitments regarding the 2 years of free pods that were promised with the device for cleaning. Now with no way to get replacement cleaning pods (much less get them for free as promised) the product is absolutely useless.
Started out great but now they’re MIA
Started out great but now they’re MIA. No way to contact support or order more cleaning pods despite having paid for unlimited cleaning pods!
Zero for 4 - won't install
I ordered 4 of these units, one for each bathroom in my home. I was not able to get a single one to get past the "update" portion of the installation process. I was able to start the process, and see them, and follow the instructions till the update....then the system froze and I had to shut down and start all over again. Not once was I able to get beyond that point. I gave up. I contacted customer support and reported this issue 3 times and have yet to hear from anyone. This was 3 months ago.
Went out of business and didn't notify…
Went out of business and didn't notify customers
NOTHING WORKS ON THEIR SITE
Never got any help
I am part of the unlimited program. I can’t order any pods. I can’t get any help and all items are greyed out in my app. I have tried to reach people many times via chat and emails to support and never heard anything. I would never recommend Shine at this point. It is a lot of money for something you can’t get the items you need for it to work.
Doświadczenie Trustpilot
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Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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