Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Have only been picking up jobs for the past month but it's super easy and straight forward to pick up jobs and complete then. There are also a variety of tasks to complete so you never get bored. Thos... Zobacz więcej

Oceniono na 5 z 5

Brilliant company, great for ad-hoc working if you have a spare afternoon. The contact team are always very helpful if there are any queries and really active in responses on the (albeit limited) time... Zobacz więcej

Oceniono na 4 z 5

Overall I’ve had a great experience using Shepper mystery shopping. It took me a little while to get used to exactly how to complete the tasks - I had a couple failed in the beginning but if you read... Zobacz więcej

Oceniono na 5 z 5

I've only completed two jobs with this company so far, so my judgement is limited to those experiences, but they've been fairly easy to follow. The instructions are very detailed so you know what t... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Badania rynku
  2. Usługi audytorskie
  3. Rozwój biznesu
  4. Agencja marketingu i mediów

Napisane przez firmę

We help businesses put the power of accurate, real-time data at the heart of every business decision.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

573 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 63% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Always great communication

Always great communication! Amazing company to work for! Always there to help and great jobs!

22 marca 2026
Opinia niezależna
Logo Shepper

Odpowiedź od Shepper

Francesca we're thrilled to hear your feedback - thank you for being part of our community. We'll share your 5-star feedback with the team

Oceniono na 5 z 5

Always very helpful in completing tasks…

Always very helpful in completing tasks in real time. Quick responses if any questions to facilitate tasks and quick, thorough turnaround upon task completion.

14 marca 2026
Opinia niezależna
Logo Shepper

Odpowiedź od Shepper

MaryRose we aim to please! Thanks for recognising the hard work of the Shepper Team. We appreciate your hard work too!

Oceniono na 4 z 5

Have only just started with shepper so…

Have only just started with shepper so can only give a brief review. Seems to be quite bit of work but people taking on jobs must be aware no allowance for travelling to/from jobs or petrol/mileage. Also expected times fir completion of jobs is often lot shorter than actually takes. On the plus side they have paid out promptly.

8 marca 2026
Opinia niezależna
Logo Shepper

Odpowiedź od Shepper

Welcome aboard Michelle and thanks for taking the time to leave us a 4-star review!
We appreciate balanced feedback to help anyone considering Shepper. Paying quickly with great access to your earnings is something our community love.

Fairness is key - Shepper tests and monitors jobs to check timings are fair. Occasionally, timings may not be quite right so we'll take action to adjust the time and fee. We find practise makes for a speedier completion as users become more familiar with the task and app. We encourage new users to try each job a few times as most get quicker with practise.
Transparency is important - every job fee is clearly shown on the map to help users decide whether to accept a job. Travel allowance is not included, however, fees may vary by location to help with going the extra mile. We encourage users to find a job "near you", whenever available, to keep travel to a minimum.

Keep shepping - you've got this and we appreciate your support!

Oceniono na 5 z 5

I'm really enjoying competing Shepper…

I'm really enjoying competing Shepper tasks , the jobs are interesting and fun. I like interacting with store colleagues on the tasks that require this and also being part of covert jobs. I look forward to the variety of jobs I will do each week.

15 marca 2026
Opinia niezależna
Logo Shepper

Odpowiedź od Shepper

Donna variety is the spice of life! Thanks for being part of our community and sharing your experience. We'd like to give you 5-stars too!

Oceniono na 5 z 5

I have completed around 300 jobs

I have completed around 300 jobs, it’s been a good experience with jobs clearly explained. Some jobs can take longer than the assigned time but once you get used to them you soon speed up. I’ve enjoyed the variety of jobs. Pay is reasonable.

15 marca 2026
Opinia niezależna
Logo Shepper

Odpowiedź od Shepper

Hey Nez, you are a Shepper pro! Thanks so much for sharing your feedback. It's great to hear from those who know us really well. Great advice here for new people to the platform.
Keep shepping we think you're 5-stars too!

Oceniono na 5 z 5

3 years on and still loving it!

Shepper is a straightforward mystery shopping and market research app that makes it easy to pick up small tasks in your local area. The app is simple to navigate, with tasks clearly listed on a map along with the pay and requirements. Most tasks involve taking photos, checking product placement and advertising materials, or answering a few questions about your in store experience. It’s a flexible way to earn some extra cash in your spare time. It’s especially good if you’re confident in your writing and have a strong eye for detail, as many tasks require clear notes and accurate observations. Overall, Shepper is a reliable and user-friendly app for anyone interested in quick, casual gigs.

10 marca 2026
Opinia niezależna
Logo Shepper

Odpowiedź od Shepper

Nick we're celebrating your 3 years - incredible achievement! There's nothing quick or casual about your commitment - we appreciate you and are looking forward to the future with you on our platform.
Thanks for a fantastic review - we're definitely here for quick and casual gigs too!

Oceniono na 5 z 5

Great way of making pocket money

I've only completed two jobs with this company so far, so my judgement is limited to those experiences, but they've been fairly easy to follow. The instructions are very detailed so you know what to expect.
The availability of jobs changes daily, and some are better than others, so it's good advice to check regularly.
In my experience, jobs are checked for approval pretty quickly and money transferred almost instantly.
I hope I can take part in lots more fun tasks in the near future!

26 lutego 2026
Opinia niezależna
Logo Shepper

Odpowiedź od Shepper

Hey BC, thanks for joining Shepper and getting stuck in! Keep going you've got this and we're delighted that you've given us 5-stars. Thank you - more fun times ahead.

Oceniono na 2 z 5

Sometimes even though you do the work…

Sometimes even though you do the work and submit in good faith. For whatever reason the submission doesn’t go through, and rather then send you a notification that they haven’t received it, you don’t find out your work went to waste and your not being paid till you go looking in your history . Then the job might lock you out from attempting it again because you have “already done one here” even though, they say you didn’t.
When I have previously tried to gain help on this with support, in good faith, maybe there’s an issue with my phone? My network? Instead of engaging with me I got accused of lying and told there was no possible way it could be anything but my personal fault. (Even though I’ve been in the beta program, designed to test for bugs….). Had I got a notification my last job didn’t submit I wouldn’t have taken more on and had the same issue with them. They don’t communicate with you on this.

If there’s an issue with a check after 5:30-6ish then there’s no support to help you. Support can take a long time to get back to you as well, so your 20 min check might become a 40–50 while you’re unable to complete the task till support replies.

Also as someone neurodivergent, being told I have to remember to double check that this system works rather then them having processes that catches when their system isn’t working or has an issue creates a barrier to doing the work, along with incorrect information in the app, timing estimates for jobs based on neurotypical and able bodied people, no mentions of level access for people or if a task requires you to be able to reach a certain height. Not very disabled friendly.

I just wish they engaged more with people and tried to find out what’s going on rather than assume incompetence or malice. I don’t like working for free, no one does.

When the app works, it’s ok. It could use improvements for accessibility and usage for sure, but to do that they really need first to tackle how they respond to feedback and be open to working with people, instead of being dismissive or confrontational.

2 marca 2026
Opinia niezależna
Logo Shepper

Odpowiedź od Shepper

Thank you for taking the time to share detailed feedback. We’re sorry to hear about your experience, especially where your work didn’t submit and you felt unsupported. We completely understand how frustrating it is to put time and effort into a job and feel like it’s gone to waste.

We also want to sincerely apologise for how your previous interaction with support made you feel. That’s not the experience we aim to provide, and we’re taking this seriously. Your feedback will be shared with the team and used as part of ongoing training to ensure we respond with empathy, openness and a genuine willingness to investigate any issues; to provide a resolution in the moment and improve our service for the wider community.

Our Live Support team is available Monday–Friday, 9am–6pm, and we do our best to provide help in the moment - particularly for urgent cases when Sheps are on-site completing a job. We know timing is critical in those situations, and we’re continuing to work on improving responsiveness and communication. Submission issues are rare and our Tech Team are continually developing app updates to improve user experience and app performance.

We’re committed to building a diverse and inclusive community, and we recognise there’s more we can do here - including clearer job information with accessibility considerations. Your feedback is incredibly valuable in helping us improve in these areas.

We’re always open to hearing more so we can keep improving the experience for everyone. If you’d be open to discussing the points you raised further, please contact us at operations@shepper.com.

Thank you again for your feedback and for being part of the Shepper community. We appreciate you.

Oceniono na 5 z 5

Great company

Great company, always there to help and solve any problems, answer any questions quickly and efficiently.

28 lutego 2026
Opinia niezależna
Logo Shepper

Odpowiedź od Shepper

Thank you Claire for giving us a fantastic review!

Oceniono na 5 z 5

I’ve always had good experiences!

I’ve always had good experiences. Payments go through fine, customer service are prompt and helpful.

27 lutego 2026
Opinia niezależna
Logo Shepper

Odpowiedź od Shepper

Hey Katy, we aim to please! Thanks so much for taking the time to give us a great review. We appreciate you.

Oceniono na 5 z 5

They are helpful if you are stuck

It was really good that they texted me that there was upcoming jobs in my area, because I haven't looked at the app for a while. I was free that day, so I managed to do the tasks that they required

24 lutego 2026
Opinia niezależna
Logo Shepper

Odpowiedź od Shepper

Hi Bobby - thanks for the great review! Don't be a stranger we're always here for a quick top up income job - if you're ever free. Thanks for being part of our community.

Oceniono na 5 z 5

Flessenwarmer

Super lieve mensen en je wordt fantastisch geholpen!
Zo blij met de Sheppr. Voor mij geen andere flessenwarmer meer.

20 lutego 2026
Opinia niezależna
Logo Shepper

Odpowiedź od Shepper

Super bedankt voor je lieve woorden!
Geweldig om te horen dat je zo blij bent - daar doen we het voor!

Oceniono na 5 z 5

Great app

Great app, easy to use and paid very quickly. I love it to make some extra money on the side. Support is also really helpful.

23 lutego 2026
Opinia niezależna
Logo Shepper

Odpowiedź od Shepper

We're here for extra money on the side whenever you are Krystie. Thanks for being part of our community and recognising the Support Team!

Oceniono na 5 z 5

Shop and earn at the same time

Easy and convenient way to gain extra income while going about your normal day

22 lutego 2026
Opinia niezależna
Logo Shepper

Odpowiedź od Shepper

Simone you've got this nailed! Thanks for the fantastic review - we appreciate it!

Oceniono na 5 z 5

Does their best to help me out!

I've had a great experience with this company! I have now planned a few 'road trips' with them, and they have either raised the fees on jobs where possible, or the first time I did it, they put some extra funds aside for transport expenses! I've always had good experiences communicating with the support who have helped me to book jobs off for me to complete in bulk on days that work better for me (one of them was Nikki), and have helped me when connection issues mean the job has failed to submit. I sense that they have great trust in me as an 'employee', so I feel very valued by them.

18 lutego 2026
Opinia niezależna
Logo Shepper

Odpowiedź od Shepper

Thank you Robin for taking the time to share your feedback. We are thrilled to hear you have had a great experience and thanks so much for recognising the team. We think Nikki is pretty amazing too!

Oceniono na 5 z 5

Anyone can do it, bit always read the tasks and guidelines before you start the job.

Great company, helpful and always ready if you have an issue with any job. From describing what's on a billboard to tasting amazing meals and drinks it's an awesome experience you get paid! Payments are always quick when you decide to withdraw and if not there is an automatic payment at the end of the month.

17 lutego 2026
Opinia niezależna
Logo Shepper

Odpowiedź od Shepper

Thanks Monty for the 5-star review! We try our best and your advice is super important - ALWAYS READ THE TASK AND GUIDELINES before you start. Our Review Team will be very happy to see this review. Thanks for being part of our community.

Oceniono na 5 z 5

Shepper is just fab

Shepper is just fab! Some great tasks, just make sure you read all the info for tasks beforehand.Great support available.Just would like more jobs around my area.

18 lutego 2026
Opinia niezależna
Logo Shepper

Odpowiedź od Shepper

Susie you are fab too. We'll keep working hard to bring more to the map. Thanks for being part of our community and for giving us 5-stars!

Oceniono na 5 z 5

Shepper has always been great.

Shepper has always been great.
Fast response for help.
Always offering assignments which are not rocket science to complete.
Been doing bits and bobs over years fir shepper

18 lutego 2026
Opinia niezależna
Logo Shepper

Odpowiedź od Shepper

Jules keep doing the bits and bobs - we really appreciate your contribution. Thanks for giving us a great review!

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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