We have had frequent transactions with this company and are consistently satisfied with both the quality of their products and the level of customer service provided. Their packaging is also carefu... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I spoke to Heinz in Customer Services regarding cleaning our sink in a hard water area. He was so helpful, with good advice, that helped me to solve the problem and restore the sink to its original... Zobacz więcej
Installed sink several years ago. The unit does not drain well, there's no fall to the plug hole so water pools. Glazing crazed within 12 mths of installation and areas now chipped despite fitting a m... Zobacz więcej
Reakcja na opinię
After our builders departed we were left with some marks on the sinks which the cleaner was unable to remove after multiple attempts with her regular cleaning products. A quick call to Shaws, no wait... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Fireclay Sinks - For over 120 years, we have manufactured fireclay kitchen and bathroom sinks in Darwen, Lancashire. Each one is finished by hand by a master craftsman, whose name is stamped underneath as a personal guarantee of quality.
Dane kontaktowe
Waterside, BB3 3NX, Darwen, Zjednoczone Królestwo
- 01254 775111
- sales@shawsofdarwen.com
- shawsofdarwen.com
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Consistently excellent products and customer service
We have had frequent transactions with this company and are consistently satisfied with both the quality of their products and the level of customer service provided.
Their packaging is also carefully handled, allowing us to place orders with complete confidence.
We consider this to be a world-class apron sink brand that we can confidently recommend.
I have had excellent work by Ms. Clare. Thank you.
after a rough start
after a rough start, when we finally got to Clare things started moving and have now been resolved.
Great service from Clare
Staff were attentive and creative with…
Staff were attentive and creative with sorting out a query I had. . Really helpful. Thank you.
Thought we had an issue with the order
Thought we had an issue with the order, they followed up without question. When we realised the issue was our end there was no issues.
Excellent customer service!
I spoke to Heinz in Customer Services regarding cleaning our sink in a hard water area. He was so helpful, with good advice, that helped me to solve the problem and restore the sink to its original pristine state. He was helpful and professional. Thank you.
Shaws. Bad company
Plenty of other Belfast sink options. Don’t buy a shaws sink. I’ve had mine for 5 years and the glaze has broken down and the sink has staining. They are not interested. Very bad company. They advised this is not covered by their lifetime guarantee
Very helpful and friendly
Very helpful and friendly. Did exactly what they said they would do. Sent the items we required as requested.
Great customer service
Great customer service. Olivia replied promptly and with clear instructions so that I could test the issue with one of the sink draining baskets, enabling diagnosis so that she could recommend the correct fix. She then organised the replacement to be sent directly to me, with detailed instructions for refitting by my plumber. Thank you, a proactive and easy experience from start to finish !
Excellent Customer support
Clare (Customer Services) and Marko (technical support) both went out of their way to ensure that they sourced the correct part for my discontinued sink. The best customer and sales support I have received from any company for a long time. Well done to Shaws of Darwen and thank you.
Clear communication and good follow-up
Clear communication and good follow-up
Superb!
Olivia responded quickly on email with some really useful material, and then went out of her way to make sure the parts could be sent to me
First class!
The ladies were so helpful
The ladies were so helpful.
It’s so good to speak to someone. The ladies were polite & listened to me without rushing me. They then took the time to look for what I needed.
Thank you do much Katie Tanya & Claire.
Good service…
We had a small unforeseen issue with our sink, but it was resolved promptly by Shaws. We love the Ribchester.
High-quality
High-quality, durable porcelain sinks in classic English style. Good customer service
Clare Bailey is always very helpful and…
Clare Bailey is always very helpful and understands our need
Great products & amazing customer service …
Great products & amazing customer service. Highly recommend!
This product is excellent
This product is excellent! Best in the UK market! After also speaking to the Customer support, We Olivia has been very caring and one of the best support members I have ever dealt with!
Profissionais de excelência!!
A rapidez nas respostas e o facto de estar a trabalhar com Inglaterra com a sensação que trabalho com uma empresa mesmo aqui ao lado.
A simpatia dos profissionais é sem dúvida o que mais me agrada!!
Super service of Clare
Super service of Clare! Always clear and fast response.
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