Mixed experience and lost customer
I ordered twice tea from shadmart.com. The first order took a long time to deliver, but I sort of expected it, and all was good in the end. With second, largely the same order, nothing happened for 6 weeks. There was even no shipment from their own supplier. My emails to shadmart were unanswered. Finally they reacted to my angry chat messages and they refunded me, though they never notified me. By then I was already in conversations with my CC provider. I eventually got a response on the chat from a shadmart representative, but there was no apology about what happened, no clarification. I will never ever order from them again.








