I orderd a big order from the netherlands.it took 5 days delivering.reading some negative reviews here l was curious if l will get my order.The communication was very good .my order came intact.it is... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Serina Cosmetics, Thank you so much for the product it came on time I’m so happy with that, I want to buy more stuff and tell my friends to go to your website and buy from there. Serina Cosmetics... Zobacz więcej
I did order UV60 but got UV40. No answers on my mails at all. They're just keep ignoring me for a 120 EUR order
One item was missing in my order I informed them, they told me that they will Come back to me but never did . Will not order on this website ahain
Informacje dotyczące firmy
Napisane przez firmę
Serina Cosmetics Has been a leader in the distribution of Authentic Luxurious brand-name and prestige skincare for Melanin Beauty! If you have been looking for Authentic & Luxurious Skin care products, no worries, we are in the right store. OUR MISSION Our mission beside extraordinary customers service and skincare recommendations is also to make sure that all our customers receive authentic, original, efficient, and high-quality skincare, natural cosmetics & hair care Products. Also, we collect efficient Products for you, we stand by our products quality, and we care about our customers. We continue to work on building customers loyalty and repeat business and appreciate all your support on this endeavour. OUR VISION Our Vision is to be the best in class in skin care and cosmetics products, providing extraordinary customers service, skincare recommendations and to make sure that all our customers receive authentic, original, efficient, and high-quality Skincare, Natural Cosmetics & Hair care Products. We started out in 2018 as skincare consultant before expanding into skincare and cosmetics retailing, introducing some of the big names in beauty to the GCC & the UK, establishing ourselves as a key player in the industry. As well as showcasing must-have beauty essentials from known and loved brands, we source and create the hard-to-find products you can't find anywhere else - to bring our customers, the best, first. From graphic liners to jade rollers, we're the go-to destination for the next generation of beauty obsessives who look to us to seek, discover, and showcase the ultimate selection of products. We have over 100,000 products on site and new launches every week, so whatever your vibe, you'll find the products and the inspiration on Serina Cosmetics. ..
Dane kontaktowe
Dubai United Arab Emirates, 38000, Dubai, Zjednoczone Emiraty Arabskie
- +971555528172
- info@serinacosmetics.com
- serinacosmetics.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 7% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
I did order UV60 but got UV40
I did order UV60 but got UV40. No answers on my mails at all. They're just keep ignoring me for a 120 EUR order
Not good
Not good, given me nearly expiring goods, no response, no initiative, bad service

Odpowiedź od Serinacosmetics
I orderd a big order from the…
I orderd a big order from the netherlands.it took 5 days delivering.reading some negative reviews here l was curious if l will get my order.The communication was very good .my order came intact.it is my first time ordering from them .For sure l will order from the again.Thank you.
wrong size was delivered and no one…
wrong size was delivered and no one replied me on whatsapp
One item was missing in my order
One item was missing in my order
I informed them, they told me that they will
Come back to me but never did . Will not order on this website ahain
Genuine Business
Genuine Business, good customer service internationally and communicates well and keeps you updated during the whole purchasing process.
Serina Cosmetics
Serina Cosmetics, Thank you so much for the product it came on time I’m so happy with that, I want to buy more stuff and tell my friends to go to your website and buy from there.
Serina Cosmetics beautiful products and their staff so helpful over the phone and they care about their customers, they keep contact them until they receive their product.
They have nice products.
Once again thank you so much.
have a nice day.👍
I haven’t received my order till this…
I haven’t received my order till this day , no communication.
I have not received my package , no calls answred or chats, no tracking information , of the package, it was to be delivered within 2-4 days now its mire than 1 week and i do not have any information
I have not received my package , no calls answered or chats, no tracking information , of the package, it was to be delivered within 2-4 days now its more than 1 week and i do not have any information of my package.
Where is my package?
I didn’t get my order how do you want…
I didn’t get my order how do you want me to rate the experience.
Didn’t get my refund back nothing’s…
Didn’t get my refund back nothing’s else and the service bus totally bad !!
I haven’t got my order
I haven’t got my order, how would I know if you’re good or not?
It’s one week I have not received my package.
Does this company actually exist
Does this company actually exist?
No customer follow up, no order delivered. No communication at all.
Wrong products delivered
Didn’t receive the bill in my email…
Didn’t receive the bill in my email with all the product listed
Not professional
I bought my skincare products
I bought my skincare products
From serina cosmetics.Indeed their products are original and very effective. The delivery is very fast
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