Sergio Davis Uk Recenzje 

76
•
Wynik TrustScore: 3.5 na 5

3,5

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Zobacz, co mówią recenzenci

Oceniono na 2 z 5

Purchased magnetic bracelet. Advertisement is amazing, very convincing.Even gives discount for mutiple buy so you thought you are saving a lot. When I received the item it is very poor quality. As lig... Zobacz więcej

Oceniono na 1 z 5

Ordered the oh so popular drill. Tracked it all the way up until the day it was supposed to be delivered then POOF!!! NOTHING! No product and the tracking number does not exist anymore and no response... Zobacz więcej

Oceniono na 4 z 5

I purchased a mini electric drill first time used it broke . Contacted customer service told to return to an address in France returned in May 2022 having heard nothing contacted them again with my or... Zobacz więcej

Oceniono na 5 z 5

Purchased bouncing ball game. Quite pricey but anything to avoid the big A coy. Gonna say, was abit concerned as I couldn't find any reviews anywhere other than Facebook. Also, this coy uses a hard se... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z zabawkami

Napisane przez firmę

We are selling toys for family and children, for Christmas and parties. We love to know that our customers gets fun with our items.


Dane kontaktowe

3,5

Średnia

Wynik TrustScore: 3.5 na 5

76 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,5

Wszystkie recenzje

(76)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 3 z 5

I have now received my earings and to be fair they did always answer my emails and apologised for the wait ,also the earings were worth waiting for

I am still waiting for them I have emailed and been assured they are on their way but the tracking number I have doesn't work .I have emailed again and waiting for reply ,I am not really satisfied at all and its a shame because they are really nice earings,and I have seen some others I like but I am ambitious reluctant to order them now.

11 stycznia 2022
Logo Sergio Davis Uk

Odpowiedź od Sergio Davis Uk

Hello Lauree, we are sorry for the delay your order may arrive in about 3 days now. Our support team always answer, I've just asked them to contact you today to fix the situation as soon as possible.

Oceniono na 1 z 5

When I received my parcel the…

When I received my parcel the wrapper/bag it was in was damaged as was the box the game was in and on inspecting the game, the game was damaged/broken. Not happy at all........ Was going to be a gift for my grandson but felt I couldn’t give it to him broken plus it arrived to late for a Christmas present!!!!

9 stycznia 2022
Logo Sergio Davis Uk

Odpowiedź od Sergio Davis Uk

You can just write to our support team and they will resent you the game, we are sorry for the inconvenience.

Oceniono na 3 z 5

No response to queries and complaints.

Have now got my goods and am delighted with them. Have also had a reply to my review. It is a shame it took a bad review to get a response. However I accept they have a new team and accept the apology offered. The products still great, looks like a blip in customer servicevdue to changes in team. When i wrote a thank you email for a previous order, it was responded to right away thanking me and asking me to write a review on Trust Pilot which I did.

On my next order No 22883 from 4th December which is still not delivered I have sent 2 emails over the past 2 days and had no response. Not even had a despatch email either. Not good enough.

17 grudnia 2021
Opinia niezależna
Logo Sergio Davis Uk

Odpowiedź od Sergio Davis Uk

Our support team has just changed and you should now have received answers about your order. You know you will be delivered . Really sorry for the delay.

Oceniono na 1 z 5

I ordered the connect game

I ordered the connect game . It came in a damaged , damp smelly box . I sent photos and explained I did not want to keep the packaging in the house so put it in the outside bin . I wash the game in warm soapy water and it was okay but could obviously not give it as a Christmas gift . I felt I was entitled to a 50% discount and was offered £2.0O , then £5.00 with a nippy reply asking how I managed to purchase the goods for £20.0O when it should have been £23.00 clearly it was their discount code and a rant about them not making profit if the refunded £10 . Also told to post it back and pay for it . Never again . I would be very wary using this site .

11 grudnia 2021
Opinia niezależna
Logo Sergio Davis Uk

Odpowiedź od Sergio Davis Uk

Sorry about that situation, we will try to be better next time.

Oceniono na 4 z 5

Family Xmas Game

I have bought this for our Xmas family game. I'm sure it will be fun 😍... Good delivery and good value for the money.

8 grudnia 2021
Opinia niezależna
Logo Sergio Davis Uk

Odpowiedź od Sergio Davis Uk

Thank you Pat

Oceniono na 5 z 5

Have bought a few items from this firm…

Have bought a few items from this firm they are very prompt with their deliveries and provide good tracking of your items even though it is the Christmas rush would highly recommend them to anybody well done guys

8 grudnia 2021
Opinia niezależna
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Odpowiedź od Sergio Davis Uk

Thank you very much Terence

Oceniono na 5 z 5

Prior to delivery I emailed a query…

Prior to delivery I emailed a query which was answered straight away. I found the staff very helpful and the products great quality. Would definitely buy again

7 grudnia 2021
Opinia niezależna
Logo Sergio Davis Uk

Odpowiedź od Sergio Davis Uk

Thank you Emma, I really appreciate.

Oceniono na 1 z 5

Have ordered two of the connect 4 games…

Have ordered two of the connect 4 games and can’t contact you but concerned as only one has arrived?

7 grudnia 2021
Opinia niezależna
Logo Sergio Davis Uk

Odpowiedź od Sergio Davis Uk

Hello Lisa, we sent 2 games, and you received them in the same package. I have the exact weight of your package and I can confirm we sent 2 games. And you can contact us from our website contact's form, we answer to everybody.

Oceniono na 5 z 5

Bought this game bounce connect 4 for…

Bought this game bounce connect 4 for the grandchildren and for us adults to play Christmas day, we've played it quite a few times already and we love it.

5 grudnia 2021
Opinia niezależna
Logo Sergio Davis Uk

Odpowiedź od Sergio Davis Uk

Thank you Lorna for your comment 😍

Oceniono na 1 z 5

Poor product

Really didn't want to put any stars . I purchased 3 games for grandchildren 2 were not too bad but poorly presented .
It was the popping game that was a huge disappointment. Not boxed ,it was in a very flimsy see through cellophane bag. Very poor quality. Sergio Davis would not accept as a return because ' I explained it was poor quality '. We couldn't return it just because we didn't like it. Its in the bin.
This was your reply to me.
Hello Margaret,
You can return it only if it's broken, not just because you don't like it unfortunately our policies are really strict about that.
If you really need to return it here is the address but we can't cover the shipping price.
Once received we will refund you.

4 grudnia 2021
Opinia niezależna
Logo Sergio Davis Uk

Odpowiedź od Sergio Davis Uk

I told you to resend it back to us for a refund but you did NOT accept... Why are you telling that?
I see you edited your comment, and yes, I tell you that despite the fact that we don't do that usually, I offer you to resend us the product for a refund... What more can I do?

Oceniono na 5 z 5

Sergio Davis - Surprised - Great job

Never heard of them before and to be honest not sure what i expected when ordering the bounce Connect 4 game. Don’t really post reviews, but got to say I had great experience from payment/deliver full tracking of where it was and great price in my opinion. Top job and love it, despite me keep losing to the missus!!! Thanks Marc

4 grudnia 2021
Opinia niezależna
Logo Sergio Davis Uk

Odpowiedź od Sergio Davis Uk

We really appreciate your review Marc, thanks a lot for your trust.

Oceniono na 5 z 5

Roaring success

Got this for my grandson who's mad on dinosaurs but he doesn't get a look in as my husband and son play with it more. Was very pleased with it and with the speed it was delivered

3 grudnia 2021
Opinia niezależna
Logo Sergio Davis Uk

Odpowiedź od Sergio Davis Uk

I'm really pleased that you had a great experience with us, thank you for your comment Christopher.

Oceniono na 5 z 5

Ordered for christmas

Ordered for christmas for grandchildren. Arrived in good order. very pleased - hope they enjoy the game.

2 grudnia 2021
Opinia niezależna
Logo Sergio Davis Uk

Odpowiedź od Sergio Davis Uk

Thank you Lynne

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