We were told that we would be contacted within 30 minutes to an hour before delivery. This did not happen, it was an hour later after the hour had passed before we were contacted. However, the deliver... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Very friendly delivery driver plus one, were so helpful too. Serene logistics did muddle up delivery date. But we got it early so all was ok
Daniel and Dill just delivered us our sofas and were the nicest delivery drivers we’ve had in a long time. Absolutely pleasure to deal with, so polite and so helpful. Would highly recommend this compa... Zobacz więcej
Great communication, rang and texted beforehand so I knew exactly when they would arrive. Had read the notes I added when ordering and were happy to follow instructions. Brought items into the specifi... Zobacz więcej
Informacje dotyczące firmy
O Serene Logistics Ltd
Napisane przez firmę
Serene Logistics is a trusted player in the furniture delivery industry, providing an efficient two-man delivery service.
Our mission is to be the most sought after ‘two-man’ home delivery service provider in the United Kingdom. We offer UK wide delivery and drop shipping solutions for the furniture retail industry. Our solutions provide recognizably superior customer satisfaction.
At Serene Logistics, we are working with a renown strategic partner who is the market leader in development and implementation of end to end logistics management software. By clearly understanding the logistic needs of furniture retail businesses, our partner, together with input from Serene Logistics, has developed a simple logistic solution that can be tailored to individual players in this industry.
Our mission is to be the most sought after ‘two-man’ home delivery service provider in the United Kingdom. We offer UK wide delivery and drop shipping solutions for the furniture retail industry. Our solutions provide recognizably superior customer satisfaction.
At Serene Logistics, we are working with a renown strategic partner who is the market leader in development and implementation of end to end logistics management software. By clearly understanding the logistic needs of furniture retail businesses, our partner, together with input from Serene Logistics, has developed a simple logistic solution that can be tailored to individual players in this industry.
Dane kontaktowe
Zjednoczone Królestwo
- serenelogistics.co.uk
4,6
Doskonała
285 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Delivered without an issue
The company communicated the delivery date well, they also offered different alternatives in case their suggested date was not convenient.
On the day of delivery the packages were carried upstairs to the first floor by two helpful guys.
4 stycznia 2023
Driver so friendly.
5 stycznia 2023
Chaps delivering were efficient
Chaps delivering were efficient, but it was raining and they didn't have any shoe coverings. "looks like I'm going to get your carpet dirty" wasn't what I wanted to hear!
Delivery time was as promised by the logistics company
6 stycznia 2023
Clear explanation of the process
Clear explanation of the process. Delivery was as per my email and chaps called ahead. Swift delivery into desired room. All fine. Thank you.
4 stycznia 2023
very obliging and so very patient…
very obliging and so very patient arranging delivery date.
4 stycznia 2023
Very pleased with service
On time delivery, driver (Kelvin) polite and very helpful with taking heavy items upstairs.
4 stycznia 2023
Opinia niezależna
Committed Delivery Person!
The delivery driver arrived despite having problems with his vehicle. We were very grateful because we wanted our sons bed for Christmas. The delivery person was polite, friendly and moved the bed into the right room with ease.
21 grudnia 2022
Opinia niezależna
Delivered on time by friendly driver
21 grudnia 2022
Opinia niezależna
Excellent communication and delivery
Excellent communication and delivery! Polite and professional delivery guy. Thoroughly recommend.
20 grudnia 2022
Opinia niezależna
Evening delivery
Well past 8pm on a Friday night, and though I’m sure he’d rather be at home here he was in mine hundreds of miles away delivering a bed cheerfully and willingly. Outstanding. Thankyou so much.
16 grudnia 2022
Opinia niezależna
Timely and efficient
They guys were communicative. Called before arrival but I didn't answer and so messaged, which is good as I'm no always able to take other calls but can see the message. Helped put the bed into the house and were calm in all the chaos of my house.
16 grudnia 2022
Opinia niezależna
Beliani UK
First time using this company and had an excellent experience. Ordered a chaise longue with an approximate 5-8 day period at the end of which it would leave their warehouse. Emailed at the end of 8 days and got an immediate reply within half an hour confirming it would leave the next day. Had clear tracking from Europe/UK/local area and everything delivered on time. Beautiful product. Really pleased and would order stuff again.
9 grudnia 2022
Opinia niezależna
Friendly & Efficient
First time I've ordered from somewhere that used Serene Logistics but they were fantastic. They offered a delivery window about a week before and asked me to confirm. The delivery window was 4 hours and the driver called me 45 mins before they delivered to say roughly when they would be arriving. I live in a flat which can cause dirty looks from some delivery drivers but these two were lovely. They delivered to the room I requested and were very friendly. They gave me some advice about the return policy should I need it. Very happy :)
8 grudnia 2022
Opinia niezależna
Great Company
Just had my sofa delivered by a lovely fella. He called 30 minutes before turning up, He took it to the room of my choice with a smile. If only all delivery companies were as good as this.
6 grudnia 2022
Opinia niezależna
Great timing by the driver.
30 listopada 2022
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.