Easy to order online. Fast delivery with no issues. Scent bottles are presented in a lovely box, and the smell of the scents are fabulous.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great support from lovely woman at the Livingstone store, very customer focused and great passion for the products. I do think Sensum have the most visually appealing diffusers, elegant, sophisticate... Zobacz więcej
This is the second time in a few months I’ve had delivery issues with this company. Usually deliveries are within a few days; previous order took around 3/4 weeks to receive goods, but NO communicat... Zobacz więcej
By making a fantastic product....... Tried lots of different companies including Molten Brown.....which I might add are super....but Sensum are hard to beat. Been buying the Persian Spice 30ml Con... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Bring the scents of nature to your home with Sensum Scents.
Dane kontaktowe
Zjednoczone Królestwo
- sales@sensumscents.com
- sensumscents.com
4,3
Doskonała
436 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
A bit disappointed to be honest
A bit disappointed to be honest, I purchased x2 large diffusers £198.. And my room doesn't smell of them.. I was going to purchase more me but I'm sceptical as these are not cheap! I was expecting my room to smell beautiful 😕
7 października 2024
Odpowiedź od Sensum Scents
Hi Gwen, have you reached out to our customer care team? We would like to investigate this for you. As you can see from our other reviews, this isn't a common experience. We would be happy to assist you! :)
Persian Spice heaven
Delighted with my order, i love the scent throughout my home.
Delighted with the value for money on the discounted set, I also love the fact you thanked me for my custom and awarded me a further 10% discount on my next purchase , that said, the fact that it expires in 4 weeks is disappointing, so I will lose that discount, but again that said, i will shop with you again as the product, packaging etc are on any level.
18 października 2024
Opinia niezależna
Odpowiedź od Sensum Scents
Hi Christine,
Thank you so much for your lovely review! We’re thrilled to hear you’re delighted with your order and enjoying the scent throughout your home—it’s wonderful to know you’re happy with the value and quality of our products.
We really appreciate your feedback about the 10% discount expiration. We understand it can be a little restrictive, and we’ll take this on board as we continuously look to improve. If you ever have any questions about offers or need assistance, please don’t hesitate to reach out.
Thank you again for your kind words and support. We look forward to your next order!
Odpowiedź od Sensum Scents
Hi Louise,
Thank you for your kind review! We’re so pleased to hear you received your order quickly and love the scented oil.
Absolutely Beautiful products
Absolutely Beautiful products. Would recommend highly
1 października 2024
Opinia niezależna
Odpowiedź od Sensum Scents
Hi Marie,
Thank you for your lovely review! We’re delighted to hear you love our products and would highly recommend them—it means so much to us.
We can’t wait to see you back soon.
Easy to order a good selection of…
Easy to order a good selection of diffuser oils came quickly will order again would highly recommend
2 października 2024
Odpowiedź od Sensum Scents
Hi Flora,
Thank you for your fantastic review! We’re so glad you found it easy to order and enjoyed our selection of diffuser oils. Your recommendation means the world to us!
We look forward to your next order.
Odpowiedź od Sensum Scents
Hi Susan,
Thank you for your wonderful review! We’re thrilled to hear you were happy with our prompt delivery and excellent products.
Order not received
Ordered previously with no issue and regularly buy scents in store. Pre-ordered new diffuser refill and oil on the website. No order ever received, shows as returned to Sensum. I've emailed twice and also commented asking for contact on a Facebook post and no response. Very disappointed. You have my money and I have no items. Put me off buying my favourite oil scents in store ever again and definitely will not order from the website again. Very poor customer service!
25 września 2024
Opinia niezależna
Great service excellent customer…
Great service excellent customer service got back to me right away when I needed to change the address smells amazing so may people commenting on the African sun set reed diffuser definitely purchasing again
11 września 2024
Odpowiedź od Sensum Scents
Hi Gary,
Thank you for your fantastic 5-star review! We’re thrilled to hear you had a great experience with our customer service and that the African Sunset reed diffuser is getting so many compliments.
We can’t wait to welcome you back for your next purchase!
Great customer service
Had a slight issue so had to contact customer service. Cannot fault them at all, issue dealt with by Robert with a very generous resolution.
Would not hesitate to purchase from this company again.
21 września 2024
Opinia niezależna
Odpowiedź od Sensum Scents
Hi,
Thank you for your wonderful review! We’re so pleased to hear that Robert was able to resolve the issue for you with a generous solution. Your kind words mean a lot to us, and we’re thrilled to know you wouldn’t hesitate to shop with us again.
Gorgeous Black Reed Diffuser
I purchased the Black reed diffuser which comes in the Persian Spice scent, it is a stunning design and the smell is so nice and very strong, will definitely be buying more very soon.
13 września 2024
Opinia niezależna
Odpowiedź od Sensum Scents
Hi Lee,
Thank you for your fantastic review! We’re thrilled to hear you love the Persian Spice scent and the design of the Black reed diffuser. It’s wonderful to know the fragrance strength impressed you too.
We can’t wait to welcome you back for more soon!
Excellent Service
Excellent Service, fast delivery. I have already done two orders, the quality is great. Bottles are exceptional. Well packed. Hoping they do free samples, this will help in choosing what scent to order.
19 września 2024
Opinia niezależna
I loved the bottle design and…
I loved the bottle design and fragrance. I’ll definitely going to order another one. Thank you.
15 września 2024
Opinia niezależna
Diffuser Indian Summer
Had a bit of a wait although I paid for next day delivery it was a week.
Bottle is lovely although a bit pricy but thought I'd treat myself. Bought Indian Summer as wanted the pink bottle but it's more a lilac than pink. Smells good though
12 września 2024
Opinia niezależna
Odpowiedź od Sensum Scents
Hi, thank you for the feedback. We will strive to do better in the areas where we fell short.
Great service arrived quickly…
Great service arrived quickly ,beautiful diffuser smells lovely, will defo buy again.
3 września 2024
Opinia niezależna
Great experience with Sensum Scents
Great experience with Sensum Scents, kept me well informed and the diffuser I purchased is amazing.
11 września 2024
Opinia niezależna
Absolutely gorgeous.
Absolutely gorgeous.. will definitely be buying again .. even the packaging is lovely.. quick delivery too 😍
17 września 2024
Opinia niezależna
Robert who arranged a replacement made…
Robert who arranged a replacement made things so easy very pleasant and helpful
5 września 2024
Gorgeous
This is my second diffuser- harvested many but none match this one.
Well worth paying a bit extra for.
The oils smell Devine too
Highly recommend
3 września 2024
Doświadczenie Trustpilot
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