Does not deliver promised service - scam waste of money
I bought subscription to this services in order to be able to time my WhatsApp messages for a particular hour and get them delivered even if I travel. However, the service is a scam. After first message it disconnected my WhatsApp and does not allow for reconnect -> when I try, it does not send any code and after 3 attempts it forces 2 hours break before next reconnect is possible. Their support is none existent - even though they advertise priority support for paying customer. So my rating based on current experience is that this is a scam. Avoid.
Odpowiedź od SendOnTime.io
Hi Jana,
We're sorry to hear that your experience did not meet your expectations.
However, we'd like to clarify a few important facts for anyone reading this review.
We responded to your support request on the same day we received it and provided detailed troubleshooting instructions. We also reached out again afterward to continue assisting you, but unfortunately, we never received any further response.
The connection issue you described is related to WhatsApp's security and reconnection restrictions after multiple failed connection attempts, which are outside our direct control. Nevertheless, our team was fully committed to helping you resolve the issue.
Since your original support request, we have also introduced QR code login to make the connection process even easier and more reliable for our users.
We'd simply like to clarify that our support records show we responded promptly and continued to offer assistance. We always strive to provide timely and reliable support to every customer.
If you're still experiencing any issues, we're more than happy to continue working with you until everything is resolved.
The SendOnTime Team