Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 2 z 5

The case is beautiful, high quality, and the leather smells great. So why only two stars? MagSafe charging has been around for over 2 years, and in my opinion is a must-have feature. Nomad makes a... Zobacz więcej

Oceniono na 5 z 5

I researched competing products that would double as a wallet and an iPhone 13 Pro case. I wanted to pair down to 1 item doing double duty. Some of the alternatives simply attached to the rear of the... Zobacz więcej

Oceniono na 5 z 5

Pros: Great website Lovely products Superb service Amazing delivery speed Cons: Crrrrrrazy fast delivery by no doubt highly unsustainable transport (air) which a. cost a fortune and b.... Zobacz więcej

Oceniono na 4 z 5

I purchased a Future Folio case for my iPad Pro after destroying the original with a drop to a concrete floor. The case is well made and fits the iPad well. I am, however, disappointed in that there i... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z akcesoriami do telefonów komórkowych

O SENA Cases

Informacje przekazane przez różne źródła zewnętrzne

Luxury Leather Apple Accessories from SENA Cases

SENA Cases Logo

With over 20 years of heritage in leather craft and collaborations with major brands, we deliver premium everyday accessories for iPhone, iPad, Apple Watch, and MacBook that will change the way you experience function, form and fashion.

Experience SENA Cases

iPhone Cases
iPad Cases
Apple Watch Accessories
Wallets

SENA Full Grain Leather Apple Accessories

Heritage & Craftmanship

For generations, the diverse influences of Istanbul have inspired our leather artisans to pioneer, enhance, and innovate every product we create. Our founders explored the world for years to find the highest quality materials for SENA Cases products.


Dane kontaktowe

4,0

Dobra

Wynik TrustScore: 4 na 5

373 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 3 z 5
Logo SENA Cases

Odpowiedź od SENA Cases

Anne, I apologize for any issues you are having with your return. I do see that the return authorization email was sent to you on April 26th. I also took a look at your order. Sorry to hear that you are not enjoying the new Wallet Wrap. The Wallet Wrap was designed to work with our new Varano cases. If you would like to take a look at those or have any questions please reach out to us at 888-736-2872 Monday thru Friday 10 AM to 7 PM EST. Our customer support team would be happy to help you.

Oceniono na 1 z 5

The case arrived damaged

The case arrived damaged. It was bent where the fold for the stand is. It wouldn't close all the way, which caused the auto shut off to not work. I was given a hard time about getting the coupon discount towards placing a new order. After several emails back and forth, I was finally offered the discount. I reordered the case and the next case had the same issue, but it wasn't as bad. After my bad experience of trying to get the credit on the first one, I decided to place a book on the case, hoping it would flatten. It still never flattened and the tablet dies after sitting overnight because it wont shut off. I called, but because it was past 30 days, I would have to pay for shipping to return. I ordered a different brand and ended up wasting $55 on a case that won't get used

23 listopada 2022
Logo SENA Cases

Odpowiedź od SENA Cases

Hello, we are sorry for any issues that you experienced. I have pulled up the original order and the replacement order made by you. I see you were refunded and provided with the original discount you had on the first order for the second one. I also see that all though past the 30 day return period a replacement under the warranty was offered to you. If interested you can still reach out to our customer support team and they will be happy to set that up for you. They can be reached at 888-736-2872 Monday thru Friday 10 AM to 7 PM EST.

Oceniono na 1 z 5

The product that was delivered was not…

The product that was delivered was not what I thought I was buying, I did not want a magnet to hold the phone, I wanted the phone to snap into the case like prior purchases.

28 marca 2023
Logo SENA Cases

Odpowiedź od SENA Cases

I am sorry that the Wallet Wrap appears to not be to your liking. I did go and pull up your order it appears that you only got the wallet wrap and not the Varano case the wrap is designed to work with. If you would like please reach out to our customer support team at 888-736-2872 Monday thru Friday 10 AM to 7 PM EST. They will be happy to guide you to the Varano cases and set up an order

Oceniono na 4 z 5

GOod

2nd Case I ordered is good. The first one broke and still haven't received a label to send it back for a refund.

22 marca 2023
Oceniono na 2 z 5

Nice products, but returns are painful

I have had Sena products before. They are great quality, nicely made, well designed. But I gave them a less than stellar rating due to the difficulty of initiating a return. The user interface is archaic compared to any other online shop I've encountered.

20 marca 2023
Logo SENA Cases

Odpowiedź od SENA Cases

We are sorry to hear that you had any issues setting up a return. However, we do see that a return was successfully set up for you. Did you need any further assistance with it? We would be happy to assist you. You can contact us at 888.736.2872 Monday thru Friday 10 AM to 7 PM EST.

Oceniono na 5 z 5

Review of Iphone case

Very user-friendly site, the quailty of the product, the speed of the product delivery and the affordability of a quality product. Utility.

15 marca 2023
Oceniono na 3 z 5

Good leather but not MagSafe capable

I like the leather and the quality is good, but there is one dislike that I have a hard time with vs the Apple case it replaced for me. The compatibility with MagSafe attachments is basically not there. I can get a powerful corded charger to attach, but the MagSafe Battery Pack will not stick so forget using it while you are also using the phone.

14 marca 2023
Logo SENA Cases

Odpowiedź od SENA Cases

Hello, the Snap on Wallet and LeatherSkin case for the iPhone 12 series are not Magsafe compatible. They will work with wireless charging but are not designed with the magnet needed to work with Magsafe. However, we do have our new series of wallet backs that are Magsafe compatible. If you have any questions please reach out to our customer support team they will be happy to help.

Oceniono na 1 z 5

Sent me wrong case

Sent me wrong case. I asked for replacement. Did not get it.

21 lutego 2023
Logo SENA Cases

Odpowiedź od SENA Cases

Hello, we are sorry that you did not get a replacement. I did pull up your return request and see that an exchange was asked for. I regret to say that we are not able to do exchanges. We would be happy to help you set up a new order for the correct case. Please contact our customer support team at 888.736.2872 Monday thru Friday 10 AM to 7 PM EST.

Oceniono na 5 z 5

Ordered as always!

Ordered as always and item arrived within 3 business days. What else could you ask for, except a new I-Pad cover in about any form for my mini I-Pad.
Tnx guys and nice recovery from your interruption of business.

20 lutego 2023
Oceniono na 5 z 5

I love the products

I love the products, the love that the company puts into customer "satisfaction" if the delivery shows up and the quality of the product! SENA for now already (at least) 8 years!!!

19 stycznia 2023
Oceniono na 2 z 5

Iphone 14 wallet case

Iphone 14 wallet case: Not well designed. The leather may be too thick. The case barely stays closed with no credit cards or cash in it, but will not stay folded once an item or two has been added.
I would say customer service has bordered on rude.
The Nomad wallet case is simpler and less luxurious, but at least well designed.

9 lutego 2023
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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