Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Based in Peterborough, we are passionate car enthusiasts committed to helping you find the right vehicle and we are always willing to go the extra mile, delivering across the UK. We understand that trust, quality, and service matter. That is why we focus on offering handpicked, high-quality used cars backed by honest advice and competitive pricing. We stock a wide range of vehicles to suit all lifestyles, budgets, and preferences. Cannot find what you are looking for on our website? Give us a call, our stock is updated regularly, and we’ll do our best to source the perfect match for you. Every car we sell comes with a minimum of 6 months MOT, and we're happy to offer expert advice on servicing and vehicle care to keep you confidently on the road.
Eagle Business Park, PE7 3PU, Peterborough, Zjednoczone Królestwo
3,8
5 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Pretty good buying experience, I asked lots of probing questions but the salesman dealt with them very well and made the buying process pretty easy. Only sour point was that they made it effectively impossible to omit their 3rd party warranty without forfeiting my consumer rights but after I kicked up a fuss they kindly threw in 3 months extra warranty coverage. Car is great so far!
I bought a kia ceed estate from this dealer. sales team very professional from start to finished. I had my warranty extended from 3 to 6 months. Mr Tahir was very helpful I would highly them recommend.
Odpowiedź od Select Car Superstore
Hi Mutarr,
Thank you for your feedback. We’re happy to hear that you had a great experience purchasing your Kia Ceed Estate. We truly appreciate your recommendation and look forward to assisting you again in the future!
~ Customer Care Team
Lots of shiny cars, smooth transaction, friendly on the outside, zero aftercare. The battery on the car I bought died within 5 days. Rather than just fix the issue as any other dealership would, the solution was to activate the 12 month breakdown cover with the AA and call them out if the car wouldn’t start the next morning, which isn’t even included in the basic breakdown cover. Even if it was included, that's not an appropriate or proportional solution. It took 5 days of arguing to get a part payment towards the battery I paid. Didn’t even give the basic courtesy of a call back until an email was sent.
I paid for the car using a credit card for additional protection, the credit card fees were added on to the cost, over £500 worth. Unbeknown to myself, this is illegal and I didn’t realise until I dug deeper when looking in to my rights regarding the battery issue. When confronted these were passed off as ‘admin fees’ despite categorically and undeniably confirming at the point of purchase that they were actually credit card fees.
Had circumstances been different and I hadn’t spent a substantial amount of my own money servicing, replacing the battery and fixing other minor issues within the first few days, the car would’ve been returned. Sadly I needed the car to survive.
Read the small print regarding the warranty. The warranty is not with the garage, it's with a third party and their reviews are diabolical, the warranty covers next to nothing.
EDIT:-
I'm amazed you have the audacity to reply to my review after ignoring the recent update.
For anyone who has read this far, the car mentioned was taken in for a recall recently. Part of the recall included a software update. When the software update was performed, the car wouldn't work. The AdBlue system had been unplugged and Mapped out. Going by the mileage figure given by Peugeot, the AdBlue system was deleted between committing to buy the car and picking it up. Proof, along with the Peugeot invoice of £874.64 was Emailed over, with my concerns, went ignored.
With reference to your partial refund towards the battery, you sold a car for over £14,000, including the Credit card fees that you passed on,a battery working for more than a few days is not a big ask.
Odpowiedź od Select Car Superstore
Dear Mr Cirino,
Thank you for sharing your feedback. We take great pride in ensuring our customers receive both quality vehicles and complete peace of mind. You were provided with an AA Premium Plus Warranty, which also includes cover for the vehicle’s battery.
To clarify, your vehicle’s battery was independently tested at Halfords and confirmed to be in good condition, with photographic evidence supplied for your records (which you acknowledged). Nevertheless, as a gesture of goodwill, we issued a partial refund towards the replacement battery you chose to purchase.
Regarding your comments about admin fees, please note that these are standard and fully disclosed charges, always explained to customers prior to payment being taken. Our records confirm this process was correctly followed in your case.
Furthermore, giving you the benefit of the doubt and entirely as a further goodwill measure, we offered to take the vehicle back and provide a full refund, including full reimbursement for the battery (excluding your car insurance costs, as no other expenses were mentioned at the time).
We took these steps to ensure fairness and transparency, so it is disappointing that you still chose to leave a one-star review. Nonetheless, we remain happy to assist should you require any further clarification.
~Customer Care Team
Excellent display of used cars, I had friendly service, not pushing me to buy.
Odpowiedź od Select Car Superstore
Hi Gemma,
Thank you for your feedback. We're pleased to hear you appreciated our vehicle selection and attentive, no-pressure service.
~ Customer Care Team
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