I first purchased from Pragmasis after a recommendation from a friend, and I wasn't disappointed. Well designed and well made products with great customer service. When I bought a second motorbike I h... Zobacz więcej
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Zobacz, co mówią recenzenci
Purchased the roundlock, which is cited as fitting 16mm chains but only has a 15mm throat, apparently the Pragmasis 16mm chain is only 15mm across the links. Discussed over email with the post sale... Zobacz więcej
Excellent company. Amazing products. See many YouTube videos from them and independent casters demonstrating how tough these chains and locks are. Not cheap, but worth it to secure your precious bike.... Zobacz więcej
Reakcja na opinię
If only more companies could be like this one! Superb customer service, quick answers to emails with detailed and helpful info. Ordered products were dispatched super quick and arrived by courier with... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep z artykułami ds bezpieczeństwa
- Sklep z akcesoriami rowerowymi
- Dostawca zamków
- Sklep z wyposażeniem motocykli
- Dostawca systemów ochrony
O SecurityForBikes - Pragmasis Limited
Napisane przez firmę
Pragmasis is a UK-based family-owned company that was established in 2003 after an attempted theft of our own motorcycles. That spurred us on to design and manufacture the highly-rated Torc ground anchor, the Protector range of security chains, the Shed Shackle, the Anti-Pinch Pin and more innovative and practical security products.
We are an ethical engineering company dedicated to the manufacture of high quality security products for motorcycles, bicycles, sheds and many other applications. Our products have achieved the highest independent certifications and have won many awards.
Quality, reliability and customer service are what drives us, with attention to detail setting us apart from others. We have always manufactured to strict specifications so we can sleep at night, confident that we are producing top-quality products.
We have a wide range of products and explain pros and cons honestly and clearly to help customers make the best selection for their individual circumstances.
We take customer service extremely seriously and always try to go 'the extra mile' to help whenever we can, happily giving advice on product selection and usage.
Just as we respect our customers, we also respect the environment and have been active in the field of wildlife conservation over many years. The company has sponsored our Alvecote Wood ancient woodland conservation project since 2007 and has provided funding and support for several other environmental and conservation initiatives.
We continue to be passionate about what we do to help people keep their property safe and to help the planet.
We are an ethical engineering company dedicated to the manufacture of high quality security products for motorcycles, bicycles, sheds and many other applications. Our products have achieved the highest independent certifications and have won many awards.
Quality, reliability and customer service are what drives us, with attention to detail setting us apart from others. We have always manufactured to strict specifications so we can sleep at night, confident that we are producing top-quality products.
We have a wide range of products and explain pros and cons honestly and clearly to help customers make the best selection for their individual circumstances.
We take customer service extremely seriously and always try to go 'the extra mile' to help whenever we can, happily giving advice on product selection and usage.
Just as we respect our customers, we also respect the environment and have been active in the field of wildlife conservation over many years. The company has sponsored our Alvecote Wood ancient woodland conservation project since 2007 and has provided funding and support for several other environmental and conservation initiatives.
We continue to be passionate about what we do to help people keep their property safe and to help the planet.
Dane kontaktowe
Units 6-7 Mercian Park, Tamworth, B77 4DP, Tamworth, Zjednoczone Królestwo
- 01827286267
- info@pragmasis.com
- securityforbikes.com
4,9
Doskonała
617 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great customer service
Great customer service, beyond what was expected.
Order turned around overnight, arrived the following day.
Great quality product 👌
30 maja 2024
Odpowiedź od SecurityForBikes - Pragmasis Limited
Hello Graham, thank you for submitting your rating and review of our products and customer service. We always try to go the extra mile when needed and I am pleased the delivery was so prompt. Always so important when awaiting security products!! We are pleased you are so happy with the quality of the RoundLock too. Thanks again, Rosie
Odpowiedź od SecurityForBikes - Pragmasis Limited
Hello Matthew, thank you for sharing your rating and thoughts about our RoundLock and our customer service. We are pleased you are happy with everything! Thanks again, Rosie
Great products and communications with…
Great products and communications with purchase. Highly recommended.
28 maja 2024
Odpowiedź od SecurityForBikes - Pragmasis Limited
Hello Neil, Thank you for posting your rating and feedback about our products and customer service. We are delighted you are happy with the Torc Ground Anchor Fitting Kit and with the ordering/delivery process. Thanks too for the recommendation. Rosie
Odpowiedź od SecurityForBikes - Pragmasis Limited
Hello James, thank you for sharing your rating and thoughts about our customer service. We are very glad that you were happy with the communications and delivery and we hope you enjoy using the RoundLock. Rosie
Great service
I was interested in a Pragmasis product I had seen on a motorcycle security review video on Youtube. I wanted it urgently. However, the product was not visible on their website. Pragmasis prefer you to email rather than phone as it is more a factory than a shop. With doubts about whether a response would be quick enough, I emailed my enquiry. However, David was very responsive and helpful. The product I wanted had been discontinued. David gave me the name of a retailer who may have some of their last stock. They didn't have this product so I emailed back late in the day asking if an alternative could be delivered within 2 working days. David replied again very quickly, and I was able to place an order that evening which arrived early on the 2nd day. Great service.
28 maja 2024
Opinia niezależna
Odpowiedź od SecurityForBikes - Pragmasis Limited
Hello Rod, thank you for sharing your experience and your rating/review of our customer service. As a family run business, we take customer service very seriously. David has a huge amount of knowledge and experience - and and we are always happy to go above and beyond to help our customers. Delighted you are so pleased. Thanks again, Rosie
Outstanding service
Outstanding service. There was a small shipping SNAFU that was not their fault, but they helped resolve it quickly. Everything arrived fast, well-packed, and in perfect condition.
13 maja 2024
Odpowiedź od SecurityForBikes - Pragmasis Limited
Hello Dan, and thank you for your rating and review of our customer service. We aim to provide a top-notch order and delivery experience, and David always seems able to iron out any wrinkles - even those beyond our normal remit!! Thanks again, Rosie
The expirience I had was amazing
The expirience I had was amazing! The process was super easy from start to finish. David the person with whom I communicated during it all, gave me all the information I might have needed. I received my order very fast and it is exactly what I expected. Great quality chane and lock. I will recommend to all my biker friends! Thank you for great expirience!
23 maja 2024
Odpowiedź od SecurityForBikes - Pragmasis Limited
Hello Nataliya, thank you very much for your rating and review of our customer service. We really do all we can to ensure a smooth and positive customer experience from pre-order to post-delivery. David has a wealth of experience regarding all things 'bike security' and I am delighted you are also pleased with the quality of the Protector Chain and the Squire Lock.
Thanks too for the recommendation! Rosie
Quick delivery easy payment procedure
The website is easy enough to navigate, although I knew what I needed.
Payment easy enough and posted with 3/4 days all in all pretty good
20 maja 2024
Odpowiedź od SecurityForBikes - Pragmasis Limited
Great stuff. Glad everything went smoothly. Thanks for your support, Steve.
Excellent service once again
Excellent service once again. My ground anchor arrived very quickly and everything I needed to fit it was in the box.
The products themselves are all extremely well made, and should the worst happen, I’m sure they will stop my bike being taken.
Very highly recommended for any bike security products.
13 maja 2024
Odpowiedź od SecurityForBikes - Pragmasis Limited
Thank you very much for your support and kind words. Glad you are pleased :-)
I had an unusual order. Stellar experience.
I had an unusual order and everyone went above and beyond to make it happen. I can't say enough about how great the experience was. I would, with zero hesitation, recommend them and their products to anyone who wants the best.
24 maja 2024
Odpowiedź od SecurityForBikes - Pragmasis Limited
Hi Ray, Thanks very much. Yes, we do try to give a good experience, even when things are unusual. All fine, and we are happy to help. Thanks again, Steve.
Professional Company
This is a very professional company.From start to finish.
From the advice given to the very smooth transaction and courier dispatch.The quality of their products is first class and from this you can see that they really care and have a real passion for motorcycle security.
23 maja 2024
Odpowiedź od SecurityForBikes - Pragmasis Limited
You are right that we really do care. Thanks very much for saying. We really appreciate it, from everyone. Thanks again, Steve.
Chain & Padlock
Chain & Padlock
Both packed well and dispatched swiftly being noted on progress. The use of DPD was great as can track. Delivery instructions were followed and item left in safe place. The whole process was well communicated, advised and was achieved. Quality was achieved as reported and these were greatly received.
22 maja 2024
Odpowiedź od SecurityForBikes - Pragmasis Limited
Glad everything worked as it should, including the delivery. And also glad you like the quality of our products. All great to hear and we appreciate you saying. Thanks very much, Steve
Fast delivery,and product looks solid…
Fast delivery,and product looks solid and secure, very easy to install
9 maja 2024
Odpowiedź od SecurityForBikes - Pragmasis Limited
Great stuff, thanks very much :-)
Odpowiedź od SecurityForBikes - Pragmasis Limited
Great to hear. We try to be as helpful as we can. Thanks very much, Steve.
Gave them a call for advice and changed…
Gave them a call for advice and changed my order from a disc lock to a D lock.
Arrived very quickly.
Nice to deal with on the phone.
Recommended
22 maja 2024
Odpowiedź od SecurityForBikes - Pragmasis Limited
Hi Ian, Thanks very much. Glad we were able to help. Cheers, Steve.
Best Bike Security Company EVER
Always a pleasure to buy from this company. The products are brilliant and the advice is comprehensive. I'm a repeat customer and will continue buying from them.
20 maja 2024
Odpowiedź od SecurityForBikes - Pragmasis Limited
That's lovely to hear, Daniel. Thanks very much for your repeat business. All much appreciated, Steve.
Excellent!!!
Fast delivery, they kept me informed at every stage from moment of ordering to the moment the products got delivered.
20 maja 2024
Odpowiedź od SecurityForBikes - Pragmasis Limited
Thank you very much. Glad it all came through smoothly. Thanks, Steve.
Excellent service and an excellent product.
Excellent service and an excellent product. Professional and friendly, when responding to telelephone inquiries and email. I highly recommend them.
8 maja 2024
Odpowiedź od SecurityForBikes - Pragmasis Limited
Hi Ian, Thanks very much for your recommendation and for your support. All very much appreciated, Steve.
Very easy to navigate the site and a…
Very easy to navigate the site and a bonus to find a package deal for what I wanted.
Goods arrived quickly in cardboard with a minimum of plastic. Thank you.
13 maja 2024
Odpowiedź od SecurityForBikes - Pragmasis Limited
Hi, We have always tried to be as 'eco' as possible, including from way back when it wasn't trendy. We care about the planet, lots, and we're glad you found what you needed. All good. Thanks very much, Steve.
Odpowiedź od SecurityForBikes - Pragmasis Limited
Hi Wendy, That's great. Thanks very much, Steve.
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