Seagate Technology Recenzje 436

I attempted to purchase 4 IronWolf Pro 20TB (ST20000NT001) at $379.99 each. Four days later I received an email stating my "order was unable to be fulfilled due to unforeseen circumstances." I reached out to support. They offered no explanation or remedy except that I try placing another order. The drives now cost $419.99. I immediately deleted my account on seagate.com. I will never do business with this company again.

Terrible company. Their drives die and they dont warranty the item and give you BS run around. They just dont want to warrant any warranty on their dud drives. Very terrible. They lie as well. I would never buy another one of their products again.

My previous seagate external drive worked fine for a few years, via windows file history. My new one comes with it's own software but it is entirely baffling. The manual has no pictures so it is almost impossible to relate to. Eg it says go to main menu as a first instruction...but the interface has nothing looking like a main menu. The links for support don't work. I get a message saying backup successful and then moments late another saying back-up failed. Seems no obvious way to set what you want it to back up. It wasn't cheap so this is a big disappointment and worrying as I have no idea if it is actually working as backup. It would have been

Seagate now is the synonym of poor customer service and horrible warranty service! And worst quality drives sold out there! Never more I’ll purchase any product made by them after my most recent experience! I have an 8TB expansion hub drive that got its SATA port damaged, it stopped working properly most of the time, occasionally it would connect after placing the cable into the port at certain angle. There Seagate support did not offer any help, they told me my device was out of warranty and they advised me to back it up!!! Incompetent !d!0t5!!! I purchased it in 2022, so it was not that old and barely used it, it appears ports are of the most poor quality, disassembled it removed the disk, bought an adaptor and fixed it myself, but no Seagate products anymore, even as gifts!!!

Bought a very expensive SSD (Rugged Pro5), which stopped working after less than 2 months. I was obliged to agree to very 1 sided conditions to start the RMA process, and pay for the shipping back to support myself ! Unbelievable. Avoid !!!

What a service! My hard drive had crashed, and I was really stressed about losing all my data. Thankfully, Seagate reassured me that they would take care of the recovery. Now, just two weeks later, I’ve received a new hard drive with all my data restored. It's all covered under warranty. Thank you so much, Seagate!

Livraison en attente depuis une semaine, car Seagate n'est pas capable de transmettre une adresse correcte et le numéro de téléphone au transporteur choisi. Service client incompétent n'apportant aucune solution. Boutique en ligne à fuir.

Da meine Pro-Festplatte von heute auf morgen den Geist aufgegeben hat und nicht mehr vom System erkannt wurde, habe ich sie bei Seagate eingeschickt. Ich habe vorher den Garantiestatus auf der Webseite geprüft und anschließend den Support per Live-Chat kontaktiert. Dort wurde mir gesagt, ich solle die Festplatte einschicken. Den Versand musste ich selbst bezahlen, und nach ewigem Warten wurde mir irgendwann per E-Mail der Eingang der Festplatte bestätigt.

Doch dann der Schock: Seagate will die Garantie ablehnen bzw. weder die Festplatte reparieren noch austauschen, da mir vorgeworfen wird, die Festplatte sei gefälscht. Das ist absolut nicht der Fall! Ich habe die Seriennummern beim Kauf damals überprüft, und die Festplatte wurde mir nagelneu und verschweißt geliefert – ohne auch nur einen Kratzer. Auf Reddit gibt es zahlreiche Erfahrungsberichte von Leuten, die dasselbe durchgemacht haben. Anscheinend möchte man sich dort die Kosten sparen und lehnt unberechtigterweise einfach so Garantieansprüche ab!

Dabei handelt es sich um eine 14-TB-IronWolf-Pro-Festplatte im Wert von mehreren hundert Euro! Beweise konnte mir Seagate auch nach wochenlangem Hin-und-Her-Schreiben nicht liefern – es wird immer nur drumherum geredet oder überhaupt nicht darauf eingegangen. Eine echte Katastrophe, dieser Laden. Ich werde den Verbraucherschutz informieren und eventuell Anzeige erstatten, denn was die mit den Leuten machen, passt wirklich auf keine Kuhhaut. Nie wieder Seagate!

I purchased a 6tb external drive directly from their website, and received it in a box with no form of padding or protection. Predictably, the drive was damaged. I attempted to contact their support, and learned that I was expected to pay extra for them to replace it. With no other choice and CrystalDiskInfo results turning up alright, I decided to use the drive despite the clicking and grinding sounds. Less than a year later the drive started losing data. At this point, I contacted the Better Business Bureau about it. Seagate began lying and cheating immediately by reporting the issue as resolved to the BBB on first contact in an attempt to prevent me from responding in a timely manner. The options they offered me were, once again, the exact warranty options offered before, in which I would be expected to subsidize their failures. The only leeway they offered was to waive the fee for data recovery. In this case, however, I would be expected to send the drive to them and wait for them to send another one back to me with my data copied to it. Considering I've already seen the care they put into shipping these drive, I told them that wasn't an option. This went back and forth for a while until they, once again lying and cheating, closed the case as "inactive" withing three hours of receiving my last response.

It took eight hours of constantly reentering my information before I was actually able to complete my order from the Canadian Seagate Store and when done, despite all the time it took to do it, and the many times I entered the correct "Deliver to" address, they still got it wrong. It took hours to get back to them, and when it did, I tried to get them to correct the address they said, "sorry it has been shipped, we cannot change the delivery address". Time wasted makes what looked like a good deal not worth it, especially if I cannot get UPS to change delivery address to the correct one.

Ich muss mich den anderen Bewertungen hier anschliessen. Der Service ist eine Katastrophe.
Ich benutze seit vielen Jahren Serversysteme und daher auch eine Vielzahl von Seagate Festplatten. An den Produkten ist nichts auszusetzen, aber bitte bitte NICHT bei Sagte direkt kaufen!!!
- Versendet ab Deutschland. Katastrophal verpackt. Keinerlei Polsterung.
- Platte oberflächlich beschädigt.
- Keine Rechnung! Weder Online noch im Paket.
- Service nur per chat. Leere Versprechungen (Rechnung innerhalb 24 Geschäftsstunden - nach einer Woche noch immer nichts)
Lange Rede kurzer Sinn: Das ist kein seriöser Geschäftspartner. Ich werde die Firma wohl beim Finanzamt melden (keine Rechnungsausstellung) und auch die Verbraucherzentrale darauf aufmerksam machen.
Seagate sollte und dürfte wirklich nicht mit Endkunden in Deutschland handeln.

Wir können gar nicht in Worte fassen, wie dankbar wir dem Seagate Data Recovery Team sind. Unsere externe Festplatte war plötzlich nicht mehr lesbar – und auf ihr befanden sich all unsere wertvollen Familienerinnerungen: Fotos und Videos von unzähligen Momenten, die uns sehr am Herzen liegen.

Dank Seagate konnten alle unsere Daten vollständig wiederhergestellt werden! Der gesamte Ablauf war professionell, transparent und äußerst freundlich. Wir wurden jederzeit über den Fortschritt informiert und fühlten uns in besten Händen.

Es ist kaum zu beschreiben, was es bedeutet, diese Erinnerungen wiederzuhaben – Urlaube, Geburtstage, die ersten Schritte unserer Kinder … all das wäre verloren gewesen. Seagate hat uns ein Stück Familiengeschichte zurückgegeben.

Wir empfehlen den Seagate Data Recovery Service von ganzem Herzen weiter!
Ein herausragender Service, technisch absolut beeindruckend und menschlich einfach großartig.

DON’T BUY IT !!!! I have bought this device on 26 June 2025 Seagate Expansion Desktop 20TB, External Hard Drive, USB 3.0, Data Rescue Services (STKP20000400)
I used it to archive my clients video footage and my personal footage ( since 2019 ) I was going to use for project. After I used 3 times transfer has stopped at 90% and device freezed I sent it back to SEAGATE as I had recovery service covered and after 5 weeks they told me that they are unable to recover my data which is absolutely ridiculousl as they sold faulty device !!
My Seagate case number is - 13015397
Please don’t buy it if you don’t want too loose you data !!
Avoid for all cost !!

Seagate, the company that now owns LaCie hard drives, has terrible customer service. I’ve had three different drives all purchased at the same time, and they all died within less than a year of each other. They advertise all their “support” options, but they’re non-existent, unprofessional, rude, and disrespectful every time I’ve dealt with them.

I now have no hard drive and wasted almost $175 on the drives. I also don’t have an iCloud backup, and their advertisement of data backup and recovery help is unacceptable. I wouldn’t just walk away from Seagate, but I would run as far as I can to another company that will hold up its end of the deal. I’ve emailed their entire leadership and corporate board from contacts I’ve had before with them.

The worst part is that they won’t even call you for support. They don’t offer phone support, only email.

Un disque dur "neuf" défaillant dès la mise en route, des échanges lunaires avec le sav pour aboutir à un retour à ma charge (!). Retour pour lequel j'ai reçu un tableau Excel incompréhensible mais sans numéro de suivi, un transporteur qui n'avait pas l'adresse complète, et en définitive un colis reparti à l'expéditeur et un nouvel échange lunaire avec le sav... J'attends le nouveau produit, enfin, déjà une information sur l'expédition, que j'espère claire, puis on testera l'équipement... Détestable, plus jamais Seagate !!

They gave an exception to an expired warranty and are replacing and recovering a damaged harddrive at no cost to myself, the customer service agent, Melissa was very helpful and informative as well as spoke to me kindly and patiently. She went over and above. I damaged the external harddrive by dropping it when I moved my laptop, which had happened many times but it fell hard onto a hard surface, so the hardware issue is at no fault to Seagate and they are fully giving me all the support and repairs without charging anything, I was fully ready and willing to pay anything to recover my data and they have very generously gone over and above to help and ignore the warranty expiration (obviously just a one time exception but, as a very low income photographer who just lost irreplaceable files due to my own clumsiness, this is absolutely the most amazing gift they could give. ) 10/10 recommend Seagate

This company is truly despicable in every way. I too, like many other reviewers, purchased a LaCie drive directly from Apple thinking that the drive would be good and compatible with my Mac Book Air as advertised on the page I purchased it. Did not communicate with my Mac Book Air. Contacted Sea Gate where customer service reps do not speak with you on the phone. If you request to speak to a person they inform you they are not allowed to do that and if your case is "escalated" where you are communicating with a person over email, it doesn't get any better because these "reps" don't actually read your case documents and ask you to repeat steps you already took to prove to them that the product is faulty. When you request to speak to a person on the phone, they take your case and hand it to someone else who is another ditz who hasn't read your case and again wants to take you through steps you already took to prove the drive doesn't work. They are so disrespectful of time. If you get so far as to receive a label to ship the drive back to them, they send you another faulty drive that doesn't work and a "complimentary" drive to replace the one you purchased, yet it is a "certified repaired drive" (aka, not new, not comparable to what you originally purchased. This company is some sort of scam. I'm going to contact Apple to see if they can help.

Seagate Expansion zur Übertragung von PC Alt zu PC Neu. Katastrophe, kompliziert wäre maßlos untertrieben. Morgen in den Müll damit

Won’t honour a defective product. Horrible company. Probably all liars from India.

What a horrible company Seagate has become! Purchased a $700 Rugged Pro drive. Doesn't work. They won't honor the warranty because Seagate conveniently placed the serial number on the inside of the sealed rubber casing. Here's an actual statement from the chat..."Naresh: Opening the rubber casing will not void the warranty. However, if the case is removed and there is no serial number visible, we will consider this a tampered drive according to Seagate's warranty policy."

So in other words, good luck finding the serial number and voiding your warranty, which won't be honored anyway. All we wanted was this expensive drive to be fixed and returned to us. They wouldn't even do that for us.