Schuttingwerk Recenzje 

Echt vakmensen die snel en effectief een hele wijk kan voorzien van schuttingen

Goede service via de chat en zeer correcte levering. En niet geheel onbelangrijk de schutting is geweldig

Op korte dag een offerte aangevraagd bij Schuttingwerk. Michael heeft vervolgens zeer snel geschakeld en een keurige offerte opgestuurd. Vervolgens snel overgegaan tot bestelling en plaatsing van de schuttingen. Fijne communicatie en een fijne service. Bedankt!

Snel een complete offerte ontvangen. Communicatie vlot en prettig. Levering binnen de afgesproken datum.
Wat in mijn ogen zou kunnen verbeteren is de aflevering zelf zodat je van te voren weet welke dag ze komen leveren. Verder werd ik wel netjes een half uur van tevoren gebeld door de transporteur waardoor je wel nog eventueel de plek en eventuele bijzonderheden kan aangeven.

Er werd voor een paar plankjes erg veel transportkosten berekend.

To begin with, Schuttingwerk did not deliver all the materials I paid for. After numerous email exchanges, clearly outlining what was paid for and what was delivered, they insisted that the refund given to me was accurate. Despite my detailed breakdown of what I was owed, they disregarded my concerns. This left me extremely upset as I cannot tolerate dishonesty.
Furthermore, on the day of material delivery, Schuttingwerk was also supposed to install the fence, which they failed to do, forcing me to seek other experts for the installation. Although they left the materials in my yard as agreed, they did not even notify me or ring the bell for me to inspect the delivery before leaving. Upon counting the materials, I discovered that several items were missing. Fortunately, I have everything recorded on camera. Without this evidence, I doubt I would have been able to fight for the correct refund amount, which is disheartening.
While the Schutting I purchased from Schuttingwerk is of good quality, I am appalled by their treatment of me in obtaining the correct refund. I do not recommend them for any installations.

I am adding this part in response to your reaction, since I can't directly reply to it. Initially, I had to engage another schutting company to complete the installation because Schuttingwerk arrived on the scheduled day but couldn't install the schutting. Despite the area being prepared for installation, your team arrived without the necessary tools. Video evidence clearly shows the minimal effort put in by your team to install the fence. When I shared this footage with the other company, they found it unbelievable and had a good laugh. When I inquired about your grondboor (ground drill), your team, consisting of about five members, all claimed they would injure themselves using it. This was quite amusing in hindsight. In contrast, the other company arrived with only two individuals but with the appropriate tools, and the schutting was successfully installed within four hours, with no reported injuries. They were also proactive in addressing any potential issues on the spot.
In conclusion, I managed to get another company to do the job for less than your original installation charge. Your claim that you left the materials behind while I was present is false. I was indeed present that day, but your team did not consult me before leaving to check the materials; by the time I went outside, you had already left. I reiterate that I despise dishonesty, and the video evidence substantiates my account.
Regarding the refund from Schuttingwerk, initially, I received an unsatisfactory refund. Despite providing a detailed breakdown via multiple emails, my input was disregarded twice. My growing frustration was a direct result of your lack of honesty. If I hadn't provided video evidence, would you have honored the refund, especially considering my disregarded emails? I'll leave that question unanswered. I firmly disagree that the matter was resolved perfectly. You ignored my emails, and I had to invest several hours in gathering evidence just to secure my full refund. I have no intention of conducting any future business with Schuttingwerk. Ultimately, after a strenuous battle, I did receive my full refund.

Alle materialen waren compleet en goed kwaliteit

Prachtige schutting geworden. Heb zelf pakket samengesteld en er werd goed meegedacht over de mogelijkheden. Ik had zelf te korte palen geselecteerd en werd benaderd of dit bewust was en geadviseerd om langere palen te nemen. Communicatie over de levering zelf kon beter want ineens lag de schutting in de voortuin.

Ik word goed telefonisch geholpen , en de kwaliteit van de materialen is heel goed

Ik heb een uitstekende ervaring gehad met dit bedrijf. De service is snel en denken goed met je mee. Ze reageren snel op vragen en verzoeken, waardoor ik me goed geholpen voelde. Een aanrader voor iedereen die op zoek is naar kwaliteit en service!"

Correct, Goed contact. Bezorger hielp met poort naar binnen brengen hoewel hij dat niet hoefde.
Degelijk materiaal

Goed advies en snelle levering! Ik ben goed geholpen om tot de juiste schutting te komen.