School Space Recenzje 62

Wynik TrustScore: 4.5 na 5

4,4

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Emily and the team at School Space, have been diligent in following up our enquiry, and enabling a fantastic experience. We get to use a great school in Oxford for our regular Sunday booking in their... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

PIERO is the person who made my life easier and informed me properly to put my doubts clear. PIERO was very kind and precise. He explained me what I needed to know so accurately that I wish to get PIE... Zobacz więcej

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Oceniono na 5 z 5

I've worked with Clive on 3 occasions now when I've booked Grange Academy Bushey. Honestly he's been so lovely to work with, nothing seems to be too much trouble for him and he makes the whole experi... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We return to this venue every year for our big community event because the facilities are excellent and Clive is absolutely brilliant. From the initial booking to the end of the event, his support mak... Zobacz więcej

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Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

62 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 80% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

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Oceniono na 5 z 5

Danny, the best!

We are really grateful that since Danny on board to manage our bookings, he helped us resolve a lot of issues, everything goes much better than expected, especially he has ensured we still have bookings during exam closure time, which won't be happening without his effort and care about the clients! It is always a pleasure to communicate with Danny, really appreciate his help!

4 lutego 2026
Opinia niezależna
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Odpowiedź od School Space

Thank you for taking the time to leave a review, Sophy. We're glad you've felt so supported by Danny.

Oceniono na 5 z 5

Smooth experience

Brandon at School Space was very helpful from the very start of our enquiries about the hall through to completing the booking. He supported us throughout the process, helped confirm storage arrangements, and ensured our profile was set up correctly. The whole experience was smooth and well-managed thanks to his support.

27 stycznia 2026
Opinia niezależna
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Odpowiedź od School Space

Thank you for your review!

Oceniono na 5 z 5

Pleasant to deal with and quick and…

Pleasant to deal with and quick and easy
to set up an account,Clive was very helpful and efficient in helping us with this. He was super quick at responding to emails.

22 stycznia 2026
Opinia niezależna
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Odpowiedź od School Space

Thank you for your review, Sheryl!

Oceniono na 5 z 5

Grange Academy hire

We return to this venue every year for our big community event because the facilities are excellent and Clive is absolutely brilliant. From the initial booking to the end of the event, his support makes the entire process so much less stressful. We couldn’t ask for a better experience—highly recommended! Clive, thank you for going above and beyond every single year. See you in May.

27 stycznia 2026
Opinia niezależna
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Odpowiedź od School Space

Thank you for your review Gayatri. We're so glad the Grange Academy works so well for your events and look forward to hosting you again in May!

Oceniono na 5 z 5

School Sports Hall Booking

School Space were very responsive to my emails and supportive throughout the process. So far, I have no complaints and would recommend them.

21 stycznia 2026
Opinia niezależna
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Odpowiedź od School Space

Thank you for your review, Ayo. We'll remain here to help if you ever require any assistance with your bookings!

Oceniono na 5 z 5

Clive is great!

Clive was so lovely to work with.
He made the whole process smooth and easy, from the booking, all the way through to the end of our event.
Thank you Clive and your team!

14 grudnia 2025
Opinia niezależna
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Odpowiedź od School Space

We’re grateful for your kind feedback. Thank you for sharing your experince!

Oceniono na 5 z 5

Service depends on who

I've had mixed levels of service from School Space over the past couple of years. But I want to acknowledge Clive H for going above and beyond for me last week when I had otherwise got lost in the shuffle. Thank you, Clive! You understand good customer service.

14 stycznia 2026
Opinia niezależna
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Odpowiedź od School Space

Thank you for taking the time to share about your experience. We’re sorry to hear that your service has been inconsistent in the past, but we’re really pleased to hear that Clive was able to support you and go above and beyond when it mattered. We’ll be sure to pass on your kind words to him, and we appreciate your feedback as we continue to improve our service.

Oceniono na 5 z 5

Clive was really helpful!

Clive was really helpful and the process of a booking a space was so easy and straightforward. He replied to my messages very quickly and helped me book my venue with ease.

16 stycznia 2026
Opinia niezależna
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Odpowiedź od School Space

Thank you Jack! We're so glad you've had a smooth time booking a venue for your event with Clive.

Oceniono na 5 z 5

Brandon

Brandon, is very helpful, knowledgeable about the subject matter and takes his time to explain things to ensure every questions asked is answered. Also, responds to enquiries promptly. He's an asset to his corporation.

14 stycznia 2026
Opinia niezależna
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Odpowiedź od School Space

Thank you for your kind review Kenny. We're so pleased you've had such a positive experience with Brandon. We'll be sure to pass on your feedback!

Oceniono na 5 z 5

Himayat

School Space is extremely luckily to have someone like Himayat in their orgonisation. From day 1, he answered my questions with clarity and depth. He was always available for a phone call and even made time for us to visit the venue in advance, showing us around and answering specific questions with expertise. I have worked with many other venues/booking teams, this one with Himayat was extremely smooth and informative. He has a very bright future ahead of him.

31 grudnia 2025
Opinia niezależna
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Odpowiedź od School Space

Thank you for your kind words and for choosing School Space, Rhedwan. We'll be sure to pass feedback on to Himayat. Wishing you all the best for your bookings this New Year!

Oceniono na 1 z 5

Terrible customer service

Terrible customer service ! I have been a customer of this company for five years. However, the experience has been consistently poor for the past year. Booking cancellations are frequently made at short notice due to staff shortages. Furthermore, the customer service is slow and unhelpful. Despite the high cost of their service, the quality is subpar and requires qualified staff, particularly in customer service. I would not recommend this company and will likely cancel all my bookings.

21 grudnia 2025
Opinia niezależna
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Odpowiedź od School Space

Thank you for taking the time to share your feedback. We take all customer experiences seriously and would love the opportunity to investigate your concerns and address them directly. As we cannot locate any bookings under your name in our system, kindly contact us at info@school-space.org so we can work towards a resolution.

We sincerely hope to have the chance to regain your trust.

Oceniono na 5 z 5

Venue Hire

Christian had been most helpful assisting us with our recent bookings.

We already hire one venue from School Space and we have had no issues to date only great assistance .

15 grudnia 2025
Opinia niezależna
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Odpowiedź od School Space

We're so pleased to hear of your positive experience hiring venues with us. Thank you for taking the time to leave us a review!

Oceniono na 5 z 5

Christian dealt with our booking and he…

Christian dealt with our booking and he was nothing but a great help to us! We run a non profit called Endoiiment Community where we run fitness and wellbeing sessions for adults suffering with mental health, grief and unemployment and Christian helped us programme our brand new sessions for the new year. Christian was very solution minded when problems arised and helped navigate our restricted budget with a positive attitude.

12 grudnia 2025
Opinia niezależna
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Odpowiedź od School Space

Thank you for your kind review and we look forward to hosting you in the New Year. We'll be sure to pass on your praise to Christian!

Oceniono na 1 z 5

Avoid at all costs

I’ve never complained about anything in my life…until I’ve had to deal with Schoolspace. Their constant incompetence has had a massively negative impact on my business.
My fitness company were happily booked into Carshalton High Girls School for 7 years. Schoolspace then decided to take on further bookings in other areas of the school on the same night (which they’re perfectly entitled to do). But when the car park got busy as a result, they decided to kick us out, and move us to a different school. Since moving to Nonsuch Girls we’ve had 23 occasions in a year and a half where they’ve cancelled our booking with little or no notice, as the school had an event in their calendar which Schoolspace hadn’t checked.
I’ve had countless emails and phone conversations trying to calmly explain the situation, but have been ignored or dismissed every time.
We used to average 130 people per class on Thursdays. With all the inconsistency caused by Schoolspace, we’ve gradually decreased to about 70-80 people. Essentially, Schoolspace have lost me almost 50% of my Thursday clients, causing me to suffer financially, and just as importantly, mentally and emotionally too.
The really painful thing is…they do not seem to care one bit.
Avoid using them at all costs.
Ant (Antics Fitness)

16 listopada 2025
Opinia niezależna
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Odpowiedź od School Space

Hi Ant,
Thank you for taking the time to share this feedback. We’re truly sorry for the disruption you’ve experienced and for the impact it has had on your business. This is not the standard of service we aim to deliver, and we understand how frustrating and distressing these repeated cancellations have been, especially after so many successful years at Carshalton.
The challenges you’ve faced at Nonsuch fall short of the reliability we work to provide. While we regularly request updates from schools and monitor their calendars, it’s clear that in this instance we haven’t met the level of accuracy and consistency you deserve. For that, we sincerely apologise.
We also want to acknowledge the time and effort you’ve put into trying to resolve this. You should never feel ignored or dismissed, and we’re sorry that has been your experience.
Our Customer Success Manager will be reaching out directly to review what has happened in detail and discuss how we can create a more dependable solution going forward.
Thank you again for raising this. We are committed to doing better.

Oceniono na 3 z 5

Good communication but not helpful on the day of event.

They were generally kind and responsive. Few viewings successfully arranged before the event, while in one of them there were miscommunication with the venue. Securities are not aware of the viewing and didn't allow me to go in. Stood outside the gate for around 15 minutes until problem solved. Lots of technical problems with the venue on the day of event and School Space staff couldn't help as they are not familiar with the venue.

8 listopada 2025
Opinia niezależna
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Odpowiedź od School Space

Thank you for taking the time to share your feedback. We’re pleased to hear that you found our team kind and responsive, and that we were able to arrange several viewings ahead of your event. We’re very sorry, however, for the miscommunication during one of the visits and for the inconvenience caused by the security delay. Our emergency contact team is always available during lettings on 0800 311 8322, and we hope they were able to support you when you experienced access issues.

We also appreciate you raising the technical challenges encountered on the day. As our staff support a wide variety of venues, there are occasions where specialist on-site knowledge is required. We always recommend coordinating any technical requirements with our Bookings Team in advance, who can liaise with the venue where needed to help ensure everything runs smoothly on the day.

Thank you again for your comments, they are invaluable in helping us continue to improve our service. If you would like to provide any further feedback or discuss your experience in more detail, please feel free to contact us at info@school-space.org. We would be more than happy to assist.

Oceniono na 5 z 5

Seamless and simple

When it came to running through everything on the call Emily was incredibly helpful and clear with bundles of EQ, just made it really easy to understand. We’re yet to make the booking but confident we will do. Honestly very easy 10 minute call and had everything I needed to make a decision.

19 września 2025
Opinia niezależna

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