I loved the delivery packaging, there was bubble wrap for my small sample and the paper was nice and firm. I’ve had packages arrive torn already just from tumbling around, but that didn’t happen here.... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Really odd online experience. Would not accept my email address, saying it needed to match my card details (which I hadn't input nor am I a member). I input my partners email address and it worked, al... Zobacz więcej
After buying a sample set elsewhere and they emailed back saying it wasn't actually in stock, I was pretty disappointed. I was glad to find another set and to be able to choose which scents I wanted t... Zobacz więcej
The delivery was speedy, since I was a state away. I liked the care of the packaging, and it seemed to be eco-friendly! The scents lived up to the descriptions, and they smell even better when they se... Zobacz więcej
Informacje dotyczące firmy
Informacje o Scent Beauty
Napisane przez firmę

Meet Scent Beauty. We are redefining fragrance as scent. In expressive, dynamic, and intimate moments with unique, exceptional products.
It is no longer just perfume: the beauty of scent can be experienced in many forms, and we are here to explore all of them, in collaboration with world-renowned celebrities, fashion designers, perfume artisans, and cultural icons.
When you wear products from Scent Beauty, you are wearing sustainably-sourced formulas created by our world-class perfumers at Firmenich, the leading fine fragrance company in the world.
We make fantastic fragrances for Dolly Parton, Stetson, Whitney Houston, Ron Dorff, Sabrina Carpenter and many other brands around the world.
Dane kontaktowe
Stany Zjednoczone
- customerservice@scentbeauty.com
- scentbeauty.com
Nie odpowiedziano na negatywne recenzje
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Inni użytkownicy przeglądali również
I wish I had read these reviews before…
I wish I had read these reviews before placing an order!!! it advertised delivery within 3-5 working days, they took my money straight away. The order just shows unfulfilled and when I try to track the order it says the page doesn't exist, customer service e- mail is no better, I'm getting no response. I don't hold out much hope of ever receiving my delivery..guys DO NOT use this company!!!!
Épicooooo!!!!
Order was never shipped
My experience with this company is very bad. I placed an order and it was never shipped. They never contacted me to apologize or anything. Zero costumer service. Fortunately, I paid with PayPal to issue a refund. I want to warn you: do not buy at this company!
Terrible Company
I would give this company zero stars if it were possible. I placed an order and wasn’t satisfied, so I returned it — over a month ago — and they still haven’t processed my refund. I’ve sent multiple emails to their support team, and no one responds. Their customer service is an absolute joke. At this point, I feel like I’ve been stolen from. Do yourself a favor and avoid this company — they are completely untrustworthy.
Havent received my package
Havent received my package. I ordered on February 4th but the package way only on the way on the 10th, however, on the 13th i got an email saying it has been delivered. Gess what? It never came. Definitely disappointed and can only hope they give me some assistance cause i already got in contact twice.
I’m unimpressed with Scent Beauty
I’m unimpressed with Scent Beauty. I ordered a fragrance on February 2nd and am receiving it on February 14th. It took multiple days for the products to ship. Additionally, the package was driven from Pennsylvania down to Florida and then back to Ohio where I live. And this process took at least 2 days. When the box arrived, it was partially open and dented.
No delivery date 9 days later
Placed my order 9 days ago and I still don't have a delivery date. Tracking number shows destination unknown. Will never order from here again.
Still have not had my order shipped
Still have not had my order shipped. Ordered a week ago
Horrible order still hasn’t shipped…
Horrible order still hasn’t shipped been almost a week
En vars i paketet saknades
En vars i paketet saknades. Och visst misstag sker. Men går försökt kontakta dom via mejl flera ggr, via telefon och via smset jag fick av den automatiska telefonsvaren. Har gått över en vecka och ingen återkoppling överhuvudtaget.
Great delivery, no free code as promised
I loved the delivery packaging, there was bubble wrap for my small sample and the paper was nice and firm. I’ve had packages arrive torn already just from tumbling around, but that didn’t happen here.I didn’t get the code for $10 off the full-size like I was promised if I got the sample, though.
Don’t buy from here
I needed to return my items and get a refund. It took 2-3 weeks to get my return labels and I had to email them roughly 10 times. My items were returned and arrived 2 1/2 weeks ago to their facility. I have emailed them 4 times for a refund but have received nothing. Horrible customer service time. I have been dealing with this for over a month.
Awful
Awful, awful, awful. Don't even try to order because you will never get it and customer service will at best string you along promising new shipments and escalations and at worst never reply. They clearly don't put notes on orders and are horribly unorganized. I've never had such awful customer service in my life
Everything was great
Everything was great. My Sabrina perfume came in perfect condition it was packaged super well. But the Shipping took way too long
Super fast shipping and the packaging…
Super fast shipping and the packaging was great!
The expedience was amazing
The expedience was amazing. The lip sticks are smaller than I thought,but very nice. The taste could use improvement!
I received an empty tube of lipstick
I received an empty tube of lipstick. I attempted to reach out to customer service, but the email was listed incorrectly on the website. After tracking down the correct email address, I reached out on 12.25, 12.28, and 1.6. I also attempted to contact them via LinkedIn, TikTok, and Instagram. I have received no response.
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