SaveOnLens Recenzje 

2678
•
Wynik TrustScore: 4.5 na 5

4,4

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

They went the extra mile for me! I recently returned from Colombia South America where I had been for 8 months. In Colombia it’s much easier to buy contact lenses than in the USA. You just go... Zobacz więcej

Oceniono na 1 z 5

beware my data got leaked on this site- not a secure merchant - Response to seller comment - if i announce my full email publicly its gonna be worse. anyhow - trustpilot does not allow email address... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I truly cannot speak highly enough about this company. Not only do I ALWAYS get a response when I email/call, I am greeted with such pleasantries that seem to no longer exist these days. I require a r... Zobacz więcej

Oceniono na 5 z 5

First of all I have always received quality lenses from SaveOnLens. In late September my order got lost in transit. I contacted customer service and within very little time my entire shipment was re... Zobacz więcej

Informacje dotyczące firmy

  1. Dostawca soczewek kontaktowych
  2. również w kategorii:
  3. Sklep odzieżowy

Informacje przekazane przez różne źródła zewnętrzne

SaveOnLens.com provides the same contact lenses prescribed by your eye care provider at a much lower cost. You can save 25% - 70% on brand name contacts and have them delivered to you fast and easily.


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(2678)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 5

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

They went the extra mile for me

They went the extra mile for me!
I recently returned from Colombia South America where I had been for 8 months. In Colombia it’s much easier to buy contact lenses than in the USA. You just go to the store, tell them what you want and boom; in and out!

Anyway, one of my children and I needed contacts here in the USA and I ordered from buy lenses online.

After ordering I was forced to move from the rental property because the management company had a dispute with the HOA and they simply walked away and required all tenants to move at once; (they gave us TWO days to move).
Due to this situation I emailed buy lenses online and they moved quickly to get the address changes with UPS.
They also did another huge favor for us which I don’t have time to write about now. Bottom line they treated me according to “The Golden Rule”. I will remain a loyal lifelong customer and highly recommend this company for all your lens needs!

24 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

The best!

Not only do they have affordable prices, they also have the BEST customer service!

23 marca 2026
Opinia niezależna
Oceniono na 2 z 5

The checkout process stated 5–7…

The checkout process stated 5–7 business day delivery for standard lenses (no special prescription). After ordering, my lenses hadn’t even been processed, and I was told I’d need to pay extra to actually receive them within the promised timeframe.

Between the delayed processing and the noticeable price increase from last year, the experience felt misleading and frustrating.

3 lutego 2026
Opinia niezależna
Logo SaveOnLens

Odpowiedź od SaveOnLens

Hello,

Thank you for reaching out and for sharing your concerns. I understand how frustrating it can be when expectations around delivery timing don’t align with what you were hoping for.

I’d like to clarify how our timelines work, as there may have been some confusion regarding our free standard shipping. The 5–7 business day timeframe refers to delivery time after an order has shipped, not including processing. As noted on our Shipping Information page and checkout, all standard shipping orders have a 3–4 business day processing period, as they are fulfilled in the order received. This applies to all standard orders, including those without special prescriptions.

Express shipping is the only option that prioritizes orders for faster processing and shipment, which is why it carries an additional cost. If you have any further questions or concerns, please feel free to reach out at support@saveonlens.com.

Best Regards,
SaveOnLens

Oceniono na 5 z 5

10☆'s!

I have bought my lenses here for years. Super Fast Shipping, & Excellent Service~10☆'s!
Free shipping is always a good thing!

14 sierpnia 2025
Opinia niezależna
Oceniono na 5 z 5

Just ordered my first box of contacts…

Just ordered my first box of contacts from here! Was a bit anxious in the beginning but glad everything went smoothly. Chose for expedited and arrived in a few days. Thanks so much!!

10 czerwca 2025
Opinia niezależna
Oceniono na 1 z 5

GARBAGE CUSTOMER SERVICE

Garbage product and customer service
Absolutely horrific customer service. Defective contact lenses which I believe our counterfeit

Received lenses, as I began using them I noticed two of blister containers were dried out. Which means the contacts were dry, cracked and defective.

Contacted the Save on Lens and Taylor Z. Offered me 5% on a future order. She said I cannot be offered a return, replacement or refund. The 5% is a joke. That doesn’t cover even one defective lens, or the shipping or even the tax. I informed her I will be filing public complaints on BBB, FTC, my credit card and also Trust Pilot.

Over 24 hours later she responds with a change of tone. Asking for a picture. Send her picture of the box and lot ID. She said she needs pictures of the blister packs. I disposed of them after her initial response refusing to help me in any reasonable manner. I told her I tossed them after her refusal and she then replies well then we can’t help you.

What a scam!!! They know damn well by responding that they won’t help, replace or refund people aren’t going to save these blister packs. Knowing this, they wait a good amount of time to then request pictures - knowing the probability of having them is slow and then relieves them of any obligation to help their customers.

Horrible company, doesn’t verify prescriptions either. They funnel through Canada but their office and shipping is right in Washington. Scammers, fraudulent company and shady business practices.

I have formal complaints with the FTC, as selling contact lenses in the manner they are is illegal. They cannot mask themselves under “Canada” when they’re in Ferndale Washington

Basically $63 in the trash.

16 czerwca 2025
Opinia niezależna
Logo SaveOnLens

Odpowiedź od SaveOnLens

Hello Jennifer,

Please note since your email was sent to us after our office hours, we have responded to you promptly the following morning. As stated in our emails, we had requested pictures of the defective lenses in order for the manufacturer to process your claim for a refund or replacement. Unfortunately, since the lenses have been discarded, there is nothing more we can do. It is standard practice to retain damaged products for proof with any company you purchase from. While you are free to express your dissatisfaction and slander us, please know that we have acted in accordance with standard procedures for handling defective products.

Best Regards,
SaveOnLens

Oceniono na 4 z 5

Very expensive, Outstanding reliability and service

I’ve been a SaveOnLens customer for over a decade. They are very expensive, have an ancient website design, and are rather slow in shipping, but are 100% reliable in the quality of their contact lenses, and provide first-rate customer service. I’ve shopped around looking for better prices without a prescription, but no competitor has proven anywhere near as trustworthy. They are the best I’ve ever found.

19 listopada 2024
Opinia niezależna
Oceniono na 4 z 5

Satisfied customer

No hassle,convenient, site is easy to look through for what I need. Orders always come in on the expected date.
Previous experiences have been pleasant.

28 czerwca 2024
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

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