Fantastic business. Gave us some useful advice for our self build sauna. The timber supplied is excellent. Delivered on day they said they would. Can’t fault them
Reakcja na opinię
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Fantastic business. Gave us some useful advice for our self build sauna. The timber supplied is excellent. Delivered on day they said they would. Can’t fault them
Reakcja na opinię
Andrei didn't initially have the Huum heater we wanted in stock but he was honest and delivered on his promised availability. His prices were good and he good straight forward honest product advice.... Zobacz więcej
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Very helpful and knowledgeable. Went out of their way to deliver as needed and gave advice on the build. Excellent quality timber and other items. Website is clear and gives a good range without being... Zobacz więcej
Fantastic customer service throughout the process, from initial inquiry to final delivery. We were kept brilliantly informed during each stage. Andrei was extremely helpful, knowledgeable and sincere.... Zobacz więcej
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I’ve never built a sauna before so this was my first attempt. I had looked at several websites when planning what to do. After I received my samples I decided to order the majority of my materials from Sauna Timber. I have now fitted the 126 strips of Alder panelling and not one piece was damaged or sub standard. In the past with other wood working projects I always order a few items spare to allow for damage. In the case of Sauna Timber this was not required as every item was 100%. The delivery and customer service was fantastic as well. I’ve got my sauna now but would have no problems whatsoever recommending them. Well done. A very satisfied customer.
Top quality wood, very fast delivery, delivered in 2 days time frame, all packed well.
Fantastic customer service throughout the process, from initial inquiry to final delivery. We were kept brilliantly informed during each stage. Andrei was extremely helpful, knowledgeable and sincere. Also, much better priced than others on the market with what we needed in stock at the busiest time of the year. I believe Sauna Timber is one of the few companies that keep stock in the uk and as a result provided speedier shipping times. Thank you, Andrei! Would highly recommend!! :)
great service with a personal delivery even though it was hundreds of miles away. many thanks,
Phoned the company on a Sunday afternoon, answered all my questions, placed my order on line and received them the following Thursday great product

Odpowiedź od Sauna Timber
Contacted Andrei at Sauna timber To discuss my Sauna requirements.
I have no hesitation in recommending This company for all sauna products.
His advise was excellent.All I had to do was give him the dimensions of the room,
He then advised me of how much timber and all material I needed to complete the room.
All communication was informative and 1st Class.
Delivery was very reasonable and fast as we live in the West coast of Scotland.He operates with a great software package which allows you to track your sauna Delivery.
We now have a beautiful sauna.
Thanks again Andrei.👍
We now have a
Thanks again Andrei.

Odpowiedź od Sauna Timber
A very prompt and efficient service with help and advice given at every stage.

Odpowiedź od Sauna Timber
Top quality and truly amazing service - an engaged seller that really seems to care about saunas and their sauna kit clients. Speedy and very well priced delivery too!
It's refreshing to be able to give a top review to a business rather than complain about poor service.
I honestly can't praise the team at Sauna Timber enough

Odpowiedź od Sauna Timber

Odpowiedź od Sauna Timber
Andrei was brilliant! Excellent communication on the telephone, simple hassle free delivery. The sauna door and accessories were absolutely beautiful and top quality. The wood has a lovely natural woody scent that I think is going to be lovely in the sauna. Would definitely recommend to anyone needing sauna products.

Odpowiedź od Sauna Timber
Great values and first class products.
Excellent service -rapid delivery and helpful advice on best practice when fitting timber.
provided Excellent and patient support on helping me sort out a payment problem with my bank.
All in all highly recommended as your sauna timber and acessories supplier of choice.
Great product, reasonable delivery times and great service!

Odpowiedź od Sauna Timber
Great product at a reasonable price with excellent service.

Odpowiedź od Sauna Timber
A brilliant company. I can't recommend them strongly enough .. I bought from Sauna Timber on two occasions, firstly a window and vapour barrier, and secondly timber for benchs, a vent cover and other accessories. .
On both occasions I spoke directly with the owner who gave direct, straightforward information and was unbelievably helpful and informative.
The goods where of excellent quality and the delivery was rapid. In the case of the timber I ordered it on a Wednesday and was called the following afternoon to be told it would be delivered in person bt the owner that evening. I live in southern Scotland and the company is based in East Anglia! .. Incredible!

Odpowiedź od Sauna Timber
Quite simply the quality of the products and the service from Andrei cannot be faulted - the man is an inspiration - so much so that he is making me look a lot closer at our own customer service levels.

Odpowiedź od Sauna Timber
Excellent service kept us up to date all the way until delivery and after service questions asked helped us with them

Odpowiedź od Sauna Timber
Excellent service and communication throughout, will definitely use this company again.

Odpowiedź od Sauna Timber
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