Sauna Timber Recenzje 

196
•
Wynik TrustScore: 5 na 5

4,9

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Fantastic business. Gave us some useful advice for our self build sauna. The timber supplied is excellent. Delivered on day they said they would. Can’t fault them

Reakcja na opinię

Oceniono na 5 z 5

Andrei didn't initially have the Huum heater we wanted in stock but he was honest and delivered on his promised availability. His prices were good and he good straight forward honest product advice.... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Very helpful and knowledgeable. Went out of their way to deliver as needed and gave advice on the build. Excellent quality timber and other items. Website is clear and gives a good range without being... Zobacz więcej

Oceniono na 5 z 5

Fantastic customer service throughout the process, from initial inquiry to final delivery. We were kept brilliantly informed during each stage. Andrei was extremely helpful, knowledgeable and sincere.... Zobacz więcej

Informacje dotyczące firmy


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

196 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,9

Wszystkie recenzje

(196)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 22

Napisz recenzję
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Oceniono na 5 z 5

My first sauna: company is excellent

I’ve never built a sauna before so this was my first attempt. I had looked at several websites when planning what to do. After I received my samples I decided to order the majority of my materials from Sauna Timber. I have now fitted the 126 strips of Alder panelling and not one piece was damaged or sub standard. In the past with other wood working projects I always order a few items spare to allow for damage. In the case of Sauna Timber this was not required as every item was 100%. The delivery and customer service was fantastic as well. I’ve got my sauna now but would have no problems whatsoever recommending them. Well done. A very satisfied customer.

18 stycznia 2021
Oceniono na 5 z 5

Fantastic customer service throughout…

Fantastic customer service throughout the process, from initial inquiry to final delivery. We were kept brilliantly informed during each stage. Andrei was extremely helpful, knowledgeable and sincere. Also, much better priced than others on the market with what we needed in stock at the busiest time of the year. I believe Sauna Timber is one of the few companies that keep stock in the uk and as a result provided speedier shipping times. Thank you, Andrei! Would highly recommend!! :)

28 grudnia 2020
Oceniono na 5 z 5

Great stuff

Phoned the company on a Sunday afternoon, answered all my questions, placed my order on line and received them the following Thursday great product

15 listopada 2020
Logo Sauna Timber

Odpowiedź od Sauna Timber

Thank you so much Paul for taking the time to share your experience. We take pride in knowing our customers are happy!

Oceniono na 5 z 5

Contacted Andrei at Sauna timber To…Purchase sauna products.

Contacted Andrei at Sauna timber To discuss my Sauna requirements.
I have no hesitation in recommending This company for all sauna products.
His advise was excellent.All I had to do was give him the dimensions of the room,
He then advised me of how much timber and all material I needed to complete the room.
All communication was informative and 1st Class.
Delivery was very reasonable and fast as we live in the West coast of Scotland.He operates with a great software package which allows you to track your sauna Delivery.
We now have a beautiful sauna.
Thanks again Andrei.👍
We now have a
Thanks again Andrei.

15 listopada 2020
Logo Sauna Timber

Odpowiedź od Sauna Timber

Hi Brendan,
Thank you for your kind words. Seeing that you had a 5 star experience is the best thing we could hope for! Your review means a lot to us!

Oceniono na 5 z 5

Top quality and truly amazing service

Top quality and truly amazing service - an engaged seller that really seems to care about saunas and their sauna kit clients. Speedy and very well priced delivery too!

It's refreshing to be able to give a top review to a business rather than complain about poor service.

I honestly can't praise the team at Sauna Timber enough

18 października 2020
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Odpowiedź od Sauna Timber

Thank you so much Andy for taking the time to leave us a 5 star rating- it's much appreciated!

Oceniono na 5 z 5

Helpful

Helpful, polite and friendly service. Thank you.

12 października 2020
Logo Sauna Timber

Odpowiedź od Sauna Timber

Thank you so much John for taking the time to leave us a 5 star rating!

Oceniono na 5 z 5

Andrei was brilliant

Andrei was brilliant! Excellent communication on the telephone, simple hassle free delivery. The sauna door and accessories were absolutely beautiful and top quality. The wood has a lovely natural woody scent that I think is going to be lovely in the sauna. Would definitely recommend to anyone needing sauna products.

2 października 2020
Opinia niezależna
Logo Sauna Timber

Odpowiedź od Sauna Timber

We are so grateful for your kind words. Thank you for sharing your review with us and the community!

Oceniono na 5 z 5

Great values and first class products.

Great values and first class products.
Excellent service -rapid delivery and helpful advice on best practice when fitting timber.
provided Excellent and patient support on helping me sort out a payment problem with my bank.
All in all highly recommended as your sauna timber and acessories supplier of choice.

19 sierpnia 2020
Opinia niezależna
Oceniono na 5 z 5

Great product

Great product, reasonable delivery times and great service!

22 lipca 2020
Opinia niezależna
Logo Sauna Timber

Odpowiedź od Sauna Timber

Thank you Monika for your kind words, it is much appreciated.

Oceniono na 5 z 5

A brilliant company

A brilliant company. I can't recommend them strongly enough .. I bought from Sauna Timber on two occasions, firstly a window and vapour barrier, and secondly timber for benchs, a vent cover and other accessories. .
On both occasions I spoke directly with the owner who gave direct, straightforward information and was unbelievably helpful and informative.
The goods where of excellent quality and the delivery was rapid. In the case of the timber I ordered it on a Wednesday and was called the following afternoon to be told it would be delivered in person bt the owner that evening. I live in southern Scotland and the company is based in East Anglia! .. Incredible!

6 lipca 2020
Opinia niezależna
Logo Sauna Timber

Odpowiedź od Sauna Timber

Thank you so much for taking the time to leave us this amazing review.
We are so glad to hear that you are pleased with our service.

Oceniono na 5 z 5

Simply the best

Quite simply the quality of the products and the service from Andrei cannot be faulted - the man is an inspiration - so much so that he is making me look a lot closer at our own customer service levels.

5 lipca 2020
Opinia niezależna
Logo Sauna Timber

Odpowiedź od Sauna Timber

Thank you so much, Stuart! That's wonderful to hear!

Oceniono na 5 z 5

Excellent service kept us up to date…

Excellent service kept us up to date all the way until delivery and after service questions asked helped us with them

3 lipca 2020
Opinia niezależna
Logo Sauna Timber

Odpowiedź od Sauna Timber

Thanks a lot, Abid. We are here to help!

Oceniono na 5 z 5

Excellent service....

Excellent service and communication throughout, will definitely use this company again.

3 lipca 2020
Opinia niezależna
Logo Sauna Timber

Odpowiedź od Sauna Timber

Thank you so much for your review! We are so glad to hear that you are pleased with our service.

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