Satchell Moran Solicitors Recenzje 

722
•
Wynik TrustScore: 4.5 na 5

4,4

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

These solicitors have been an absolute god send.. I've been kept in the loop from start to finish. Everytime I've needed to interact with them they've been brilliant. Honestly, I couldn't recommend... Zobacz więcej

Oceniono na 5 z 5

I have had problems with the police for a while, however Erin at Satchell Moran Solictiors made the process stress-free. I never thought it would be as quick and easy. Erin took all the pressure off m... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Appalling service. Took months at a time to reply and very unprofessional. Worse legal firm I have ever come across. Staff are rude and unpleasant and looking only to make a quick buck. They prove... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

A huge shout out to Emily that made all the process very easy 🙏 I cannot thank the team at Satchell Moran Solicitors enough for their professionalism and hard work on my case. From day one, they w... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Kancelaria

Napisane przez firmę

Our mission is to provide high quality legal advice and representation throughout England and Wales by maintaining the excellent standard of service that our clients, both new and existing deserve.


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

722 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

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4,4

Wszystkie recenzje

(722)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 291

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Oceniono na 5 z 5

Fantastic service with empathy

Can I serious thank Nathan for his. Level of respect and help. Today. Absolutely deserved to be recovered. For this. Thank you. For Ur empathy Ur time and patience. Respect kind regards Sandra Armstrong

11 sierpnia 2026
Opinia niezależna
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Odpowiedź od Satchell Moran Solicitors

Thank you, Sandra, for your kind words. We’re really pleased to hear Nathan treated you with respect, empathy and patience. We’ll make sure your lovely feedback is passed on to him.

Oceniono na 5 z 5

Jenny looked after me give me all the…

Jenny looked after me give me all the information I needed. Thank you Jenny.

10 lipca 2026
Opinia niezależna
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Odpowiedź od Satchell Moran Solicitors

Thank you, Anthony, for your review. We’re pleased to hear Jenny looked after you and gave you the information you needed. We’ll be sure to pass your thanks on to her.

Oceniono na 5 z 5

My life situation has been terrifying

My life situation has been terrifying, overwhelming, and scary.
I contacted this firm to take on my case and have had issues with conveying my issues to some of the staff there, until I spoke to Elizabeth, who hand on heart, is true salt of the earth. She handled me, and kept me calm throughout the onboarding process and is a credit to your firm. Elizabeth acted calmly, spoke concisely, and was truly a beautiful human being when I needed to be heard. Bless you, and bless your mother for raising a terrific person. Give this woman a raise! And a day off! Many thanks Elizabeth. Keep doing what you are doing. Thank you

10 sierpnia 2026
Opinia niezależna
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Odpowiedź od Satchell Moran Solicitors

Thank you, James, for taking the time to leave such a heartfelt review. We’re very pleased to hear Elizabeth was able to support you calmly and compassionately during a difficult time. Your kind words mean a great deal, and we’ll make sure they are shared with her.

Oceniono na 5 z 5

I used this firm throughout a legal…

I used this firm throughout a legal case and I am so glad I did. Julia Davis was extremely professional and dealt with my case prontly from the very first day.
I will definitely recommend this firm

7 sierpnia 2026
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Odpowiedź od Satchell Moran Solicitors

Thank you for your kind review and recommendation. We’re delighted to hear Julia supported you professionally and dealt with your case promptly from the very beginning.

Oceniono na 5 z 5

Family Support

My family and me have received tremendous support since we contacted you and are very happy with the service so far.

27 lipca 2026
Opinia niezależna
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Odpowiedź od Satchell Moran Solicitors

Thank you for your lovely feedback. We’re very pleased to hear that you and your family have felt supported and are happy with the service so far. We’re grateful for the opportunity to assist you.

Oceniono na 1 z 5

A chocolate teapot would be more…

A chocolate teapot would be more useful. It's false advertising. Why would you be referred to housing when your query was re the police? They can't write a sentence in English, so I can't imagine they passed Law exams. What kind of solicitor can't get his tenses right? Representation from pre schoolers could only be an improvement on a shower of illiterates.

4 sierpnia 2026
Opinia niezależna
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Odpowiedź od Satchell Moran Solicitors

It would appear you have given us a 1 star review because we have been unable to act for you.

This is a similar scenario to almost all of our non 5 star reviews. Unfortunately we cannot take every case on. Good luck in finding alternative representation.

Oceniono na 5 z 5

Absolutely fantastic service

Absolutely fantastic service. The solicitors were thorough and well informed and kept me in the loop the whole time.
I will be definitely using them in the future as they made the process so easy and not scary at all!

4 sierpnia 2026
Opinia niezależna
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Odpowiedź od Satchell Moran Solicitors

Thank you, Louise, for your fantastic review. We’re delighted to hear that you found our service thorough, well informed and supportive throughout. It’s especially lovely to know we helped make the process feel easy and less daunting for you. We’d be very happy to assist you again in the future.

Oceniono na 5 z 5

If I could give 6 I would!

I can’t recommend Laura Andrews at Satchell Moran Solicitors enough. She has been incredibly professional, supportive, and always easy to contact by phone or email. Her communication has been excellent throughout, and the letter she prepared for my case was outstanding. Although my case is still ongoing, I already have complete confidence in her expertise and truly appreciate all of her hard work so far. Thank you, Laura!

31 lipca 2026
Opinia niezależna
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Odpowiedź od Satchell Moran Solicitors

Thank you, Denni, for your wonderful feedback and recommendation. We’re so pleased to hear that Laura Andrews has been professional, supportive, easy to contact and clear in her communication throughout your ongoing case. We’ll be sure to pass your kind words on to Laura, and we’re grateful for the confidence you’ve placed in her and the firm.

Oceniono na 5 z 5

I was in need of assistance in a case…

I was in need of assistance in a case against the police and after speaking with the friendly staff at the firm,the case was taken on by Mr Luke Prendergast. The service was very professional and resolved in a very satisfactory manner to my benefit. I would like to thank SM solicitors for their service and I highly recommend them in future

21 lipca 2026
Opinia niezależna
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Odpowiedź od Satchell Moran Solicitors

Thank you, Neil, for taking the time to leave such a kind review. We’re very pleased to hear that our team were friendly and professional, and that Luke was able to assist you in achieving a satisfactory outcome. We really appreciate your recommendation.

Oceniono na 1 z 5

I currently have an ongoing case…

I currently have an ongoing case against the police and need new representation because my previous solicitors were also a load of 💩

Why would SM tell me they cannot take on my case and to come back when all is concluded?? That’s just dumb. I then mad the sad mistake of sending and enquiry again only to realise that it was them. Some girl from SM called me today at 11:04, I explained that I had spoken to them already and it sounded like the same person, she told me if I don’t want representation then she will close the file, I reiterated to her what was said the last time but I still need representation, she then continued to say they can’t take on a case that is already in court and I am to comeback once everything is concluded, the same 💩she said the first time. I asked her why would I need a solicitor after the fact? She just hung. Never go to these people and tbh NEVER use a solicitor’s based in Liverpool. My first solicitor’s were based there and were a load of scamming 💩

Satchel Moran thank you for actual rejecting my case because you all probably what of f’ed it up anyway. I only gave 1 star because I had to, disgusting

27 lipca 2026
Opinia niezależna
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Odpowiedź od Satchell Moran Solicitors

We cannot take on your case while the investigations are still ongoing. We appreciate this may not be the answer you were hoping for, but our position is based on the current status of your case rather than a lack of willingness to help.

In any event, given the unpleasant and unfair nature of your review we assume we will not hear from you at any point in the future.

Oceniono na 5 z 5

I had a help from the great solicitor…

I had a help from the great solicitor in this firm Adam Roche over years ago,I was at the end of my patience with my landlord as the neighbour above me flooded me for over 2 years, that the wetness in my walls was so bad that paint was coming off, after calling, pleading and asking for help nothing was done, looking for some help,I came across Satchell Moran as soon as I rung and explained the situation, within the hour,Adam rung me,he patiently listened to my problem and situation I was in gave me the advice how to gather and forward him all the information,if I need to ask him anything,he was there to answer,eve if he was busy,he would email me to tell me and arrange to talk when suits us both,even when landlord wasn't for filing the agreement and left me hanging with the repairs to be done in my property all I have to do let Adam know and he was dealing with it,even that I new how busy he was and that I'm not the only client,he made me feel and gave me all the time and support and also without any long wait and made a landlord to cut his massive lingering too.
I felt after very difficult

23 lipca 2026
Opinia niezależna
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Odpowiedź od Satchell Moran Solicitors

Thank you for taking the time to share your experience. We’re very pleased to hear that Adam was able to support you during such a difficult and frustrating housing situation. It’s great to know that he listened carefully, kept in contact, provided clear advice, and helped move matters forward with your landlord. We’ll be sure to pass your kind words on to Adam.

Oceniono na 5 z 5

I have been recommended this specialist…

I have been recommended this specialist law firm by a criminal lawyer for a complaint about police misconduct. Mr Nathan Taylor Head of First Response Unit provided me very impressive and professional initial legal advice about the situation and I thanked him from bottom of my heart for which he and his firm deserved. For civil action case this the best in top 80 law firms.

22 lipca 2026
Opinia niezależna
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Odpowiedź od Satchell Moran Solicitors

Thank you very much for your kind and thoughtful review.

We truly appreciate you taking the time to share your experience. It is wonderful to hear that you found Nathan Taylor's initial advice professional, informative, and reassuring during what we understand can be a very difficult situation.

Your recommendation means a great deal to Nathan and the entire First Response Unit. We are grateful for your confidence in our firm and are pleased we could provide the guidance you needed at this stage.

Thank you again for your generous comments, and we wish you all the very best moving forward.

Oceniono na 1 z 5

Unprofessional

Very disappointed with this firm They do not have enough medical expertise to deal with medical negligence cases They are unprofessional

17 lipca 2026
Opinia niezależna
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Odpowiedź od Satchell Moran Solicitors

We are very proud to have a highly skilled Clinical Negligence Department with extensive experience in assessing and handling complex claims. While we understand that it is disappointing when we are unable to take on a case, every enquiry is carefully reviewed on its individual merits. Leaving us a one-star review solely because we were unable to accept your case does not fairly reflect the quality of our service or the expertise of our team.

Oceniono na 5 z 5

Caroline was fantastic,kept me up to…

Caroline was fantastic,kept me up to date with my case the whole way. Helped me understand my case better. Highly recommend this company.very friendly staff.

22 lipca 2026
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Odpowiedź od Satchell Moran Solicitors

Hi Mitchell,

Thank you for taking the time to leave such a lovely review. We're delighted to hear that Caroline kept you informed throughout your case and helped you understand the process every step of the way. We'll be sure to pass on your kind words to her. Thank you for your recommendation, and we wish you all the very best for the future.

Oceniono na 5 z 5

Can’t thank them enough for there…

Can’t thank them enough for there service was so easy full communication start to finish and great result . Thank you

21 lipca 2026
Opinia niezależna
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Odpowiedź od Satchell Moran Solicitors

Thank you for your fantastic review, Karl. We're so pleased to hear that you found the process straightforward, with clear communication from start to finish, and that you were happy with the outcome. Your kind feedback means a great deal to our team. We wish you all the best for the future.

Oceniono na 5 z 5

Very helpful and friendly from start to…

Very helpful and friendly from start to finish in a short time Thank you Emily

21 lipca 2026
Opinia niezależna
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Odpowiedź od Satchell Moran Solicitors

Thank you for your kind review. We're delighted to hear that you found our team helpful and friendly throughout your case. We'll make sure your lovely comments are passed on. We appreciate your feedback and wish you all the best.

Oceniono na 5 z 5

This company r

This company represented.me after I had really bad mould in our flat for 15 years and from start to finish they did everything they said they would, and won my case,and not only got me compensation but also got my flat a new bathroom, kitchen, toilet, and had it all decorated and I would recommend them to anyone, and it was done on a no win no fee basis as well,Thank you so much Satchel Moran.

20 lipca 2026
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Odpowiedź od Satchell Moran Solicitors

Thank you so much for taking the time to share your experience. We're delighted that we were able to support you throughout your claim and achieve such a positive outcome, including the compensation and improvements to your home.

Oceniono na 5 z 5

Luke Prendergast from Satchell Moran…

Luke Prendergast from Satchell Moran Solicitors, absolutely professional, I was thoroughly informed of the process throughout, he was available at the end of the phone if I needed a quick answer, as a whole, the customer service from all involved at this company are outstanding, thank you Luke

17 lipca 2026
Opinia niezależna
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Odpowiedź od Satchell Moran Solicitors

Thank you for your wonderful review. We're thrilled to hear that Luke kept you fully informed throughout your case and was always available when you needed assistance. Providing clear communication and excellent client care is something we pride ourselves on, and it's great to know this was reflected in your experience. We'll make sure your kind comments are shared with Luke and the team. We wish you all the very best for the future.

Oceniono na 1 z 5

Very disappointed with their service

Very disappointed with their service. My case was relating to clinical neglience. After 6 months they closed my case. They didn't get medical expert input and the solicitor was newly qualified. I would advise you to seek assistance from a larger firm as I feel 6 months were just wasted. Also, when I complained a legal secretary responded on behalf of a senior member of staff, which I think is very poor service.

12 lipca 2026
Opinia niezależna
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Odpowiedź od Satchell Moran Solicitors

We're sorry to hear that you were disappointed with your experience.

We are very proud to have a highly skilled Clinical Negligence Department, and every enquiry is carefully assessed on its individual merits. Unfortunately, after a thorough review of the available information, we concluded that we were unable to continue acting in your matter. This decision was not made lightly and followed careful consideration by our team.

We appreciate that this outcome was disappointing. However, we do not believe that a one-star review fairly reflects the professionalism of our team or the care and time invested in assessing your case. We remain committed to providing honest, transparent advice, even when that means we are unable to proceed with a claim.

We would also like to clarify your comments regarding your complaint. Your complaint was considered and responded to by one of our Directors. Whilst the correspondence was typed and sent by the Director's legal secretary, this is standard practice within law firms and does not detract from the fact that the response itself came from the Director. As such, we are unable to understand why this would be a cause for criticism.

We wish you all the best moving forward.

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