Santa Removals  Recenzje 

394
Wynik TrustScore: 5 na 5

4,9

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Santa Removals did a great job helping us to remove houses despite of tricky and narrow lane we moved from. They arrived on time, parked securely, and worked quickly and efficiently so we didn't distu... Zobacz więcej

Oceniono na 5 z 5

Both gentlemen were kind, quick and amazingly efficient. Our whole house was packed within an hour and unpacked in even less time. We paid a fair price which included assembly of items like bedframe... Zobacz więcej

Oceniono na 5 z 5

We moved house on May 10th and hired this company to move our large furniture. They turned up on time, took apart large furniture and reassembled it the other end, and were really friendly. They were... Zobacz więcej

Oceniono na 5 z 5

We moved today and couldn't fault the team. They moved us from a first-floor flat with no lift to a bungalow, and they were fantastic from start to finish. They worked efficiently and had everyth... Zobacz więcej

Informacje dotyczące firmy

  1. Przeprowadzki
  2. Sklep z artykułami do przeprowadzek
  3. Przewóz fortepianów
  4. Przechowalnia

Napisane przez firmę

"We are an independent moving company offering affordable prices and plans to meet your move! We specialize in removals and storage in Warwickshire and provide quality services for each of our customers. Please call 07930170752 for any enquiries."


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

394 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(394)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 75

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

100 stars!! ⭐️ ⭐️⭐️⭐️⭐️

After booking Santa removals today for the first time, I doubt very much now that I will ever use anyone else - they did a fantastic job.

The boys were very quick and hardworking - they completely exceeded my expectations. They were also very friendly, polite, respectful and trustworthy. I would have no issue recommending these guys to anyone!

I had accounted for around 2 hours to get all my stuff in the van, but they only took 1 hour 15 mins - I was very happy to be ahead of schedule.

As my move was very last minute, I didn’t have time to bubble wrap or properly protect any of my belongings. I was prepared to have a few broken items along the way - but I was very pleasantly surprised that there was no damage, which shows how respectfully the boys handled my property, and drove safely and sensibly to the new apartment.

Thank you so much to the whole Santa removals team - a seamless experience from start to finish!

14 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Amazing people

Amazing people! I can not recommend them any higher!! The removal men are polite patient and professional . Thank you I definitely use them again!! Thank you Santa!!

10 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

12/10

From the moment I submitted an online enquiry to a site offering lots of removal companies the opportunity to quote, Gatis telephoned me with 10 seconds. Other companies contacted me some 2-4 weeks later.
The whole process to quote was quick,easy and straightforward and I was happy with the price quoted. Removal day went extremely well, the guys never stopped for a break. We were extremely happy with every aspect and would not hesitate for one moment to recommend. 12/10 guys, thank you.
Andy McPhee, Henley in Arden

5 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

If You Value Peace of Mind, Look Elsewhere

Our recent move with Santa Removals Ltd was stressful and poorly managed. Despite raising concerns about timing and capacity beforehand, we were reassured everything would run smoothly. It didn’t.
The packing service was careless: plants mixed with household items (soil everywhere), my dried wedding bouquet crushed into clothing, and bathroom contents—including a shaver—dumped onto clean towels. Many items were left unpacked, forcing us to pack on moving day, which slowed everything down.
On moving day, the problems escalated. By midday, major areas like the gym and shed were still full. At 13:30, it became clear the three trucks provided were insufficient—they were full and hitting the bump stop. One truck had to offload early and return, leaving one of us standing in the cold with our belongings on the driveway until it came back. The move wasn’t finished until 19:30, despite us stepping in to help (we emptied the gym ourselves and helped offload trucks). Based on the size of our move, four trucks and six movers were needed—not the three trucks and four movers provided.
Several pieces of furniture were scratched, yet the company refused to compensate more than £150 for the stress, extra work, poor packing, and damage, saying: “Everything here is about money…” For reference, I asked for £300, which was reasonable given how the day went. This attitude shows they care more about money than doing a good job.
While the movers worked hard, the planning, execution, and customer service were unacceptable, especially with a 2-year-old waiting for us. Completing the job at 19:30 with our help was never the plan.

28 października 2025
Opinia niezależna
Logo Santa Removals

Odpowiedź od Santa Removals

Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your experience did not reflect the high standards we aim to deliver.

We understand how stressful moving can be—especially with a young child—and we regret that parts of our service added to that pressure rather than easing it. Your comments regarding the packing process, timing, vehicle capacity, and the handling of your belongings have been taken very seriously. While our crew worked hard on the day, it’s clear from your account that our planning and communication fell short, and for that we sincerely apologise.

We always assess the volume of each move and recommend the number of vehicles and staff we believe will be adequate. In this case, it’s apparent that the resources allocated did not meet your expectations or the demands of the day. We will be reviewing this internally to prevent similar situations in the future.

Regarding the items damaged during the move, we are sorry for the inconvenience caused. We followed our standard claims and compensation process, but we understand you were hoping for a different outcome. We are open to revisiting this matter offline to ensure all aspects have been fully considered.

We would like to clarify that once you raised your concerns with us, we immediately offered solutions, including:

arranging repairs for the items you reported as damaged, and

offering financial compensation in line with our policies.


We are disappointed that, despite these efforts to resolve the matter, you still felt the need to leave this review.

We appreciate your recognition of the crew’s hard work, and we are committed to learning from your experience to improve our service. If you are willing, we would welcome the opportunity to discuss your concerns directly and work toward a resolution. Please feel free to contact our office and ask for management so we can continue the conversation.

Thank you again for your feedback.

Kind Regards
Santa Removals Ltd

Oceniono na 5 z 5

Amazing service

Amazing service, from the video consultation initially, on time on the day, everything moved, loaded and unloaded with ease and a smile! Really appreciate their help and will be recommending to anyone I know who’s moving!

27 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Highly recommend

The two movers we had were very effective with the move and were accommodating to our preferences. Highly recommend this company for moving house, they definitely made it a stress free experience!

26 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Very happy move day with Santa Removals

I was really happy with the service from Santa Removals, from start to finish. The quote was a straightforward video call. The team were so supportive, responsive and friendly throughout the process, always on hand to answer any questions big or small.
The actual day was seamless and stress free. The guys were so efficient, packed my whole house up within hours and got me from A to B very successfully and with plenty of smiles. Highly recommend Santa Removals!

21 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Move to Yorkshire from Rutland

Move to Yorkshire from Rutland
Must admit picked the company as they were one of the cheapest quotes, also went of the good reviews. We were moving a fair distance so were quite nervous.
No need from delivering boxes and packing materials to being available to answer any questions the team at Santa have been really helpful. We had to split our move as we could not move into our new property straight away so put our belongings in storage with Santa as well. The two guys who moved us were professional, and took really good care of our things even made friends with our pets. Had everything on the vans in no time. Same the other end , even plumbed in the washing machine and reassembled the furniture, couldn’t fault them.

12 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Brilliant Service

Brilliant Service from start to finish. Really quick packing and unpacking. Very reliable and nothing was a hassle. Really glad we found and used Santa Removals. Thanks guys!!!

7 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Incredible service

Incredible service from start to finish. The workers grafted hard, with smiles on their faces. I couldn’t recommend this company more. Should I move again, I’ll certainly be using Santa Removals.

5 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Awesome job

Awesome job

These guys are machines, great communications throughout, arrived on time, were sympathetic to all of our home items, delivered to our new property in the same way.

This should be your go to company - they were very good!

24 października 2025
Opinia niezależna
Oceniono na 5 z 5

Santa all year round; not just for Christmas

The team were absolutely amazing!
We had a large quantity of items from our relatively small house which they tackled with minimal effort! I cannot praise the team enough in their professional capacity and their ability to work nonstop to ensure we did not miss the deadline to hand over the house.
Would highly recommend!

24 października 2025
Opinia niezależna
Oceniono na 5 z 5

Super efficient

Super efficient packing and unpacking, nothing damaged and all done in one trip! Cannot recommend enough and fantastic value too

23 października 2025
Opinia niezależna

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