Sandles Car Supermarket Recenzje 106

Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I would recommend Sandles to my friends and family members due to the superb selection of quality vehicles. Also, their no-pressure approach to sales and a very helpful and super friendly sales lady (... Zobacz więcej

Oceniono na 5 z 5

"The experience at Sandles Car Supermarket was good because they have an excellent track record we have bought from them 4-5 times. This time we dealt with Gina. Who was amazing couldn’t have been mor... Zobacz więcej

Oceniono na 5 z 5

My experience at Sandles was positive because they were more than happy to make sure no matter how many cars i wanted to look at or ask about it never felt like i was wasting there time. They were mo... Zobacz więcej

Oceniono na 5 z 5

Tom was an absolute legend at every juncture of a long distance sale. Answered all of my noddy questions, and was more honest than he needed to be with the condition of the car (minor wear and tear),... Zobacz więcej

Informacje dotyczące firmy

  1. Komis samochodowy
  2. Salon samochodowy

Napisane przez firmę

Sandles are a family run business first established in 1975 by John Sandle. Now with nearly 50 years experience, a brand new state of the art showroom and exceptional customer service with reviews and awards to back this up why would you choose to buy from anywhere else? All of our cars are prepared to high levels through our in house workshops and cleaning bays. Finance, 12 to 36 month extended warranties and Williams Ceramic coating are all available!


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

106 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 33% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

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Oceniono na 5 z 5

A brilliant experience

A brilliant experience. Professional outfit. Lovely showroom and no hassle Salesman / Saleswomen.

I've dealt with Alex 3 times now and he is helpful, knows all about the cars and never puts pressure on you.

The whole outfit is fantastic. I will definitely buy my next car from them.

Thank you Sandles

12 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

I'd endorse Sandles Car Supermarket…

I'd endorse Sandles Car Supermarket because they are very professional company. My lady was Gina and she was very professional and nice. Explained everything very clearly, offer a drive test, did everything very quickly. Car was very clean. I'm very satisfied with this place and people. Thank you very much Sandles

5 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

My experiance at Sandles was( read the following)…

My experience at Sandles was without a doubt, brilliant on all levels. Amazing choice of cars, all very well presented and very friendly and caring staff. Always there to help with anything. The car I purchased is fabulous and thanks to Liam who went through the whole sale I'm so glad I bought it. Everything explained clearly. Thank you all very much. Tina Jones.

5 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Friendly and professional car sales team

After finding the possible car we needed to buy next one auto trader, it took us to Sandles of King's Lynn. They made contact with us after a question was posed. From there with their transparency, integrity, professionalism of their team. Their premises was clean and friendly. The pre-sale communications were clear, non pushy and constructive. We drove away with our new purchase. There were plenty of cars on their establishment. Definitely go there again and recommend them.

14 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Friendly, non pushy service

There was a fantastic choice of cars to look at, Lloyd was helping us, he was great, really friendly and not at all pushy. He made each step easy, as he explained everything, we never felt rushed and the purchase of the car was stress free. On pick up day, the personal touches that Lloyd made, taking time to connect my phone, showing me important bits and taking a picture, made you feel like he had time for you and you were important.
Fantastic salesman and company, I can see why so many people recommended them to me.

6 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Sandles Car Supermarket were helpful…

Sandles Car Supermarket were helpful because they had exactly the car I had been looking for, the few issues with the car were dealt with before I picked it up. The lady I dealt with, Gina, was personable, extremely helpful and a pleasure to do business with. In all, it was a very positive experience."

23 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

I would recommend Sandles Car…

I would recommend Sandles Car Supermarket to friends and family because they are honest, trustworthy and welcoming. No question is silly and they are super friendly without being 'pushy'. This is my 3rd car from them and I highly recommend anyone to buy from them. They found the perfect car for my needs and I'm super impressed with it. An absolutely superb team!

25 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

Excellent and professional service…

Excellent and professional service throughout. Felt very comfortable dealing with the staff who covered everything I needed well. Great choice of vehicles, although I had spotted the one I wanted on their website the day before i visited.

16 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

recently just bought a new car

recently just bought a new car, very friendly - Alex was very helpful, i loved the fact he was not pushy aloud me to ask all my questions. Very happy with my car so far thank you ALEX

17 listopada 2025
Opinia niezależna
Oceniono na 1 z 5

Pretty disgusted with my experience

Pretty disgusted with my whole experience with sandles car supermarket - I first approached them as I had seen a couple of cars online that were of interest and talking with the salesman Tom we went through figures on both of them.
I was very clear from the outset that I would be part exchanging a car that had negative equity. When the Finance figures came back, it was all taken into account with the negative equity to be transferred over and a cash lump sum that I would also be making which I agreed with and a full application was made and accepted.
I then transferred £300 to secure the car and was advised by Tom at that point to notify DVLA as I would want to take my private plate off of my current car so that a logbook would be with me by the pick up date 1st December. I also paid my insurance for an amendment to the policy and further paid my insurance company to transfer the policy for that date to the new car all at an expense to me.
This was all done on Friday, the 21st of November. - I received a phone call on Sunday 23rd November from Tom to advise me that they had made an error on the Finance application and hadn't taken into account the part exchange with negative equity and the figures were wrong - the revised figures were astronomical compared to other quotes that I've been having on other cars previously so he said that he would refund the £300 however I am now out of pocket by over £100 as I had to put my plate on retention and amend my insurance (twice as I had to cancel the switch date) because of their error on placing the Finance correctly
An absolute shambles -incredibly unprofessional and im gobsmacked that the blasé attitude of 'oh well it's one of those things' from Tom which has cost me over £100 - not even the offer of a goodwill gesture for their error and inability to submit a finance application correctly - which will also be registered against my name should another company carry out a search on another vehicle

*added 26/11/25

Just seen the poor response below from sandles - a genuine mistake was made that shouldn’t have been as it was explained right at the outset - and Tom may take pride in his work but his attitude dis not reflect that - a poor response but expected from a poor overall experience

23 listopada 2025
Opinia niezależna
Logo Sandles Car Supermarket

Odpowiedź od Sandles Car Supermarket

Hi Alex,

Thank you for taking the time to share your feedback. We’ve seen your review across several platforms and wanted to respond clearly and transparently.

All communication with you took place remotely over the phone after hours on Friday evening. Tom stayed late to go through the figures with you and, unfortunately, made a genuine mistake when submitting the finance application. He wasn’t back in until Sunday and, as soon as he reviewed the paperwork and realised the error, he contacted you immediately to explain and apologise.

The significant change in the figures was solely due to the level of negative equity in your part exchange that was missed on the original quote, not because of our finance rates, which as you were looking at an electric car we offer 8.9% APR which is far lower than the majority of other dealerships.

We understand the frustration around the plate retention and insurance amendments. However, you did mention that you were looking at other deals, which means you would have still needed to place the private plate on retention regardless. In that sense, the situation hasn’t caused any financial loss, though we do appreciate the inconvenience.

Your £300 holding deposit was refunded straight away, and the issue was identified and communicated within 48 hours. Describing the experience as “a shambles” or “unprofessional” feels very unfair given that this was a single human mistake, owned fully by Tom, who acted immediately once he became aware of it. He takes great pride in his work and was extremely upset to have made the error, he certainly did not intend to come across as “blasé”.

We remain committed to honest, transparent communication with all our customers. If you would like to discuss this further or if there is anything more we can do, we’re more than happy to speak with you directly.

Thank you,

Ben Sandle
Sandles Car Supermarket

Oceniono na 5 z 5

A FANTASTIC BUYING EXPERIENCE

"I had a great experience at Sandles Car Supermarket because everything went like clockwork. The salesman Tom, was absolutely delightful, and very professional and knowledgeable. I have been in the car sales industry for almost 30 years, and I truly appreciate a warm greeting from a salesman with impeccable manners, and to be totally honest, young Tom, couldn’t had done more if he tried. Tom is definitely a credit to Sandles Car Supermarket. Keep up this fantastic service guys, I’m aware how difficult it can be at times, but it’s a definite 10 out of 10 from me Tom. Well done. "

26 września 2025
Opinia niezależna
Logo Sandles Car Supermarket

Odpowiedź od Sandles Car Supermarket

Dear Jimmy, Thank you so much for your wonderful review! We’re delighted to hear that your experience with us ran so smoothly and that Tom made such a positive impression. Your kind words mean a great deal, especially coming from someone with your industry experience. Thanks again for the 10/10 and for choosing Sandles Car Supermarket.

Laura Sandle
Sandles Car Supermarket

Oceniono na 5 z 5

The experience at Sandles Car…

The experience at Sandles Car Supermarket was good because they went the extra mile to assist me in purchasing the vehicle and overall the experience was what we have come to expect from Sandles

21 września 2025
Opinia niezależna
Oceniono na 5 z 5

Great selection of cars

Great selection of cars, whole experience from viewing, test driving to purchase was a smooth process. Friendly and professional staff, who I wouldn't hesitate to recommend. Particular thanks to Gina who looked after us. Great to support a local family company too.

19 sierpnia 2025
Opinia niezależna

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