I ordered 2 tickets, Have received 5 times a receipt with a reference number, that didn't work. No answers or support. I just lost my money.
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Zobacz, co mówią recenzenci
Un lugar INCREÍBLE! Nunca dudé que me gustaría… pero jamás pensé que me haría emocionar de esta manera… la mezcla del arte con la espiritualidad es perfecta… realmente sin palabras.. subí la torre de... Zobacz więcej
Reakcja na opinię
I don’t think it was customer service’s fault but the no refund policy for Acropolis tickets is cruel and greedy. People make mistakes and it should be allowed to refund or even just transfer to a dif... Zobacz więcej
Reakcja na opinię
Esperienza molto negativa, prendete soldi per “servizi” non specificati e non siete chiari nell’’esporre i vostri meccanismi, avete una “commissione” altissima, del 100% per non fare assolutamente nie... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Venta de entradas de Sagrada Familia.
Dane kontaktowe
Hiszpania
- sagradafamilia.barcelonatickets.org
2,0
Słaba
91 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Scam website. Not official website.
Do not use this aite!!! Stolen, wasted money. Tickets could not be scanned because the time was an hour off.
Do not use this website. It is a scam. They charge more than the entry fee at the door.
14 czerwca 2025
Opinia niezależna
No me gusto su servicio por Que yo…
No me gusto su servicio por Que yo solamente queria cambiar mi tiempo y no me dejaron.
17 czerwca 2025
Opinia niezależna
Poor assistance and misinformation in the tickets
You pay more than in the official website to get support and assistance and we didn't receive it.
In the tickets shows that we have 24h to visit the Palatin and foro from the time and date we book for the Colosseum but it's a lie because the next day we couldn't get in, it was meant to be all the same day at once and I emailed days before to ask and their response was too late after our booking time. There was no audio guide as they promise during the visit. It's not worth it just go and buy from the official website THIS WAS NOT TGE OFFICIAL.
31 maja 2025
Opinia niezależna
Odpowiedź od Sagrada Familia Barcelonatickets
Firstly, we appreciate your feedback, and we are sorry to hear about your bad experience.
However, we want to highlight that we do announce at the end of our website and in our T&C that we are not affiliated with government entities and that we are not the official box office. On the other hand, the tickets that we provide are 100% official as we get them from the official box office, and in no case, we are trying to scam or mislead.
You can reach further information in our Help Center, and you can Contact us here.
Thank you for your feedback!
Scam
Scam
Charged twice
Not official site but claiming to be at the top of the website
2 czerwca 2025
Opinia niezależna
Odpowiedź od Sagrada Familia Barcelonatickets
Firstly, we appreciate your feedback, and we are sorry to hear about your bad experience.
However, we want to highlight that we do announce at the end of our website and in our T&C that we are not affiliated with government entities and that we are not the official box office. On the other hand, the tickets that we provide are 100% official as we get them from the official box office, and in no case, we are trying to scam or mislead.
You can reach further information in our Help Center, and you can Contact us here.
Thank you for your feedback!
Very unsatisfied
4 czerwca 2025
Opinia niezależna
Bought the tickets with audio guide as…
Bought the tickets with audio guide as actual guided tours were sold out on our dates of travel. Absolute waste of time.
2 maja 2025
Opinia niezależna
Sucks as the company takes €60 for a…
Sucks as the company takes €60 for a €18 product.
16 maja 2025
Opinia niezależna
You were unable to secure my tickets…
You were unable to secure my tickets for entry to Versailles. And then I still have not received a refund! The worst service I've ever experienced.
28 kwietnia 2025
Opinia niezależna
Odpowiedź od Sagrada Familia Barcelonatickets
Firstly, we appreciate your feedback, and we are very sorry to know that your experience with sagradafamilia.barcelonatickets.org was not good as expected. However, we are trying to do our best to give the best possible service to you.
You can reach further information in our Help Center, and you can Contact us here.
Thank you for your feedback!
Quando ave I bisogno di assistenza
Quando ave I bisogno di assistenza , non cè stato modo di contactarli , e anche il biglietto costa troppo 13€ più del normale,al Colosseo se arrivate alle9 poca fila per biglietto , non vale la pena pagare 13 euro in più , assistenza inesistente
16 maja 2025
Opinia niezależna
Niet doen!
Ik betaalde 30 euro terwijl de kaarten bij de officiële verkooppunt 18 euro is!! Daarnaast had ik de tijd 13.30 uur aangevraagd, dat stond ook in de bevestiging, maar op de kaarten zelf stond 14.45 uur, moesten we dus nog ruim een uur wachten. Niet aan te raden!
16 maja 2025
Opinia niezależna
I don’t think it was customer service’s…
I don’t think it was customer service’s fault but the no refund policy for Acropolis tickets is cruel and greedy. People make mistakes and it should be allowed to refund or even just transfer to a different date/time. This should not be impossible.
16 maja 2025
Opinia niezależna
Odpowiedź od Sagrada Familia Barcelonatickets
Firstly, we appreciate your feedback, and we are sorry to hear about your bad experience.
However, changes in the visiting hour or the type of tickets are highly restricted and from www.sagradafamilia.barcelonatickets.org we cannot make any modifications or cancellations. At this moment, we are working to find a solution to this issue.
You can reach further information in our Help Center, and you can Contact us here.
Thank you for your feedback!
I Only speak English
I Only speak English. The company went above and beyond
13 maja 2025
Opinia niezależna
Odpowiedź od Sagrada Familia Barcelonatickets
Firstly, we appreciate your feedback.
We are comforted that you had a good experience with us and your visit to Sagrada Familia. Your comments help us to keep improving.
You can reach further information in our Help Center.
Thank you for your feedback!
AVOID THIS WEBSITE
AVOID THIS WEBSITE
PURCHASE TICKETS THROUGH OFFICIAL SITES INSTEAD
THEY ARE CHEAPER AND BETTER
14 maja 2025
Opinia niezależna
There was an error in my initial…
There was an error in my initial booking and requested for change but customer support refused to change that. I ended up buying double tickets. If customer service cannot help with such basic matters, what's the point of customer service.
9 maja 2025
Opinia niezależna
Odpowiedź od Sagrada Familia Barcelonatickets
Firstly, we appreciate your feedback, and we are sorry to hear about your bad experience.
However, changes in the visiting hour or the type of tickets are highly restricted and from www.sagradafamilia.barcelonatickets.org we cannot make any modifications or cancellations. At this moment, we are working to find a solution to this issue.
You can reach further information in our Help Center, and you can Contact us here.
Thank you for your feedback!
Zu teuer und zu spät
Unangemessener Aufschlag von 100% auf den Ticketpreis. Verspätete Zustellung der Tickets und verzögerte Antwort.
6 maja 2025
Opinia niezależna
Odpowiedź od Sagrada Familia Barcelonatickets
Firstly, we appreciate your feedback, and we are very sorry to know that your experience with us was not good as expected. However, we are trying to do our best to give the best possible service to you.
You can reach further information in our Help Center.
Thank you for your feedback!
La gestión de la compra de boletos para…
La gestión de la compra de boletos para la Sagrada Familia ha sido decepcionante. Al realizar la reserva, el sistema mostraba disponibilidad para el día y la hora que elegí, lo que me hizo confiar en que recibiría mi boleto sin problemas. Sin embargo, después de varios días de espera, recibí la noticia de que los boletos estaban agotados y que solo podía elegir una fecha en la que ya no estaría en Barcelona. Es inaceptable que el proceso de confirmación y emisión del boleto haya tardado tanto, provocando que perdiera la oportunidad de visitar el lugar en el día que planeé. Esta falta de eficiencia en la gestión de reservas genera frustración y desconfianza en el servicio.
2 maja 2025
Opinia niezależna
Odpowiedź od Sagrada Familia Barcelonatickets
En primer lugar, agradecemos mucho su comentario, y sentimos saber que su experiencia con sagradafamilia.barcelonatickets.org no fue tan buena como se esperaba. Sin embargo, estamos tratando de hacer todo lo posible para brindarle la mejor satisfacción.
Puede ver más información en nuestro Centro de Ayuda.
¡Gracias por sus comentarios!
Ocorreu tudo como previsto
Ocorreu tudo como previsto, uma experiência linda e inesquecível!
20 kwietnia 2025
Opinia niezależna
Odpowiedź od Sagrada Familia Barcelonatickets
Firstly, we appreciate your feedback.
We are comforted that you had a good experience with us and your visit to Sagrada Familia. Your comments help us to keep improving.
You can reach further information in our Help Center.
Thank you for your feedback!
I accidentaly ordered tickets to the…
I accidentaly ordered tickets to the wrong date and ask for the date chanced which they denied me. I then asked for my tickets refunded which is in my rights to do with purchases made online within 14 days. They also denied me this which is in violation with both EU and national laws. Please don’t buy tickets through here unless you want useless customer service denying you your rights as a buyer.
19 kwietnia 2025
Opinia niezależna
Odpowiedź od Sagrada Familia Barcelonatickets
Firstly, we appreciate your feedback, and we are sorry to hear about your bad experience.
We would like to take this opportunity to inform you that the tickets requested were to visit the Coliseum.
However, changes in the visiting hour or the type of tickets are highly restricted and from www.sagradafamilia.barcelonatickets.org we cannot make any modifications or cancellations. At this moment, we are working to find a solution to this issue.
You can reach further information in our Help Center, and you can Contact us here.
Thank you for your feedback!
The lack of refunding the money and…
The lack of refunding the money and assigning tickets with dates chosen by you, makes you unclassifiable
10 kwietnia 2025
Opinia niezależna
Odpowiedź od Sagrada Familia Barcelonatickets
Firstly, we appreciate your feedback, and we are sorry to hear about your bad experience.
However, changes in the visiting hour or the type of tickets are highly restricted and from www.sagradafamilia.barcelonatickets.org we cannot make any modifications or cancellations. At this moment, we are working to find a solution to this issue.
You can reach further information in our Help Center, and you can Contact us here.
Thank you for your feedback!
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