Safeguard Appliances Ltd Recenzje 

23
•
Wynik TrustScore: 4 na 5

3,9

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Really pleased I went with these guys. Nice and personable experience from start to finish. New policy taken out and all details was clearly explained. Would 100% recommend.

Oceniono na 1 z 5

If I could give zero I would they are paying people for reviews. Scammed my 80 year old nan out of £900 be warned! They take money out of vulnerable people thinking they dont have family there to chec... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I spoke with Cameron who was very helpful and polite. my washing machine was clogging up and wasn’t draining correctly turns out it was a simple fix with a new filter. Excellent customer service wo... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Naprawa urządzeń AGD

Napisane przez firmę

Repair of household appliances


Dane kontaktowe

3,9

Dobra

Wynik TrustScore: 4 na 5

23 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 80% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,9

Wszystkie recenzje

(23)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 23

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

If I could give zero I would they are…

If I could give zero I would they are paying people for reviews. Scammed my 80 year old nan out of £900 be warned! They take money out of vulnerable people thinking they dont have family there to check up on them! Bank are investigating this as serious fraud please do not fall for this scam! I have there names and addresses karma will reach you!

25 lipca 2026
Opinia niezależna
Logo Safeguard Appliances Ltd

Odpowiedź od Safeguard Appliances Ltd

Good morning Shauna,

Thank you for your review.
We take our vulnerable consumer policy extremely serious.
Also we would never take £900, we offer monthly plans.
This review was posted at 2am in the morning, with no plan details or plan number ?

You have have the wrong company.

Please contact us via our direct email or phone number.

In regards to threatening company staff with your comment ' I have there names and and addresses karma will reach you '
This will be taken very seriously and investigated further shauna.


Many Thanks
Safeguard appliances

Oceniono na 5 z 5

Rang about a problem

Rang about a problem, managed to resolve the problem on the phone straight away. Very professional , good time frames and overall great customer service

1 lipca 2026
Opinia niezależna
Oceniono na 1 z 5

THIS IS A SCAM, BEWARE!

This is a scam, we were insured with a genuine company and they obviously had knowledge of their customers and appliances. Since February they have taken 4 unauthorised payments totalling over £500. We have contacted the bank and they have agreed it is fraud and will reimburse the money and issue new cards. I have tried the phone number and can get no reply.

30 czerwca 2026
Opinia niezależna
Logo Safeguard Appliances Ltd

Odpowiedź od Safeguard Appliances Ltd

We Appreciate your concern although we have received no calls or complaints. our telephone is 0800 654 6086 if you havent been calling the correct number.

Please phone back in to comply with us as this review is unfair towards to the business as we have had no contact previous from this review.

Thank you,

Kind regards,

Safeguard Appliances Ltd.

Oceniono na 5 z 5

Good service when the washing machine…

Good service when the washing machine packed up. Had an engineer out quick no issues

16 czerwca 2026
Opinia niezależna
Logo Safeguard Appliances Ltd

Odpowiedź od Safeguard Appliances Ltd

thank you for the fast response on our service i am happy your satisfied

Oceniono na 1 z 5

Withholding wages unless I remove my review!

If I could give a lower score I would. Alex and Cameron are disgraces to the business world. I wouldn’t recommend buying my from them or working for them. The entire set up is a money grab scam and they’re operating under false promises. Signing up new employees on full time salaried contracts to them dismiss them after they refuse to move onto commission only. They have broken labour laws with this bait and switch of contracts and I will be seeking further legal action into this unfair and illegal dismissal. Although under a probationary period the reason for dismissal wasn’t down to any negligence or incompetence on employees part it was down to financial incentives for Alex and Cameron. They are young, improperly educated, unprofessional individuals and I hope they learn their lesson with this situation as I will not be letting it go. A former employee. EDIT: the owners of the company saw this review and WITHHELD OWED WAGES. I have text messages relating to the dispute and can provide further details of phone conversations if required. Thank you to Stephanie for allowing me to get these. I am appalled with the company who have been rude, aggressive and tried to intimidate me over the phone after not me raising not being paid owed monies. I will 1000% be taking this to Small Claims Court. STEER CLEAR!!!

SECOND EDIT: Responding to the ‘business’ ‘response’. Thank you for replying Alex, Cameron or Stephanie - as you well know the payment was due in on 5/6 for time worked - which is the legal way to have employees - you withheld payment stating that it was because of this review on a telephone conversation over WhatsApp. You then tried to appeal this review which was declined as this is all factual - they wouldn’t keep up a fraudulent review remember that. You cannot hire people, give them a set time period to train and learn the scripts, and then fire them within that set time period for something that they weren’t required to have done yet. You are lucky this hasn’t been taken to ACAS I would recommend leaving this alone now and focusing on building a business that is legitimate.

28 maja 2026
Opinia niezależna
Logo Safeguard Appliances Ltd

Odpowiedź od Safeguard Appliances Ltd

Hello Thomas you were in a sales roll job with targets and commission. You didn't sell or meet expectations with lack of work ethic there for let go. Your wages were paid this review is none accrete and offensive to our business please remove this as all expectations were made from both parties. We wish you the best but sales wasn't for you and you were not what we needed in a sales roll unfortunately.

Oceniono na 5 z 5

I spoke with Cameron who was very…

I spoke with Cameron who was very helpful and polite. my washing machine was clogging up and wasn’t draining correctly turns out it was a simple fix with a new filter.

Excellent customer service would recommend!

23 kwietnia 2026
Opinia niezależna
Logo Safeguard Appliances Ltd

Odpowiedź od Safeguard Appliances Ltd

Hi Mrs Mitchell thank you for the great response to our services!

Oceniono na 1 z 5

Trying to scam me!

They rang me to say my cover expires on my washing machine, thankfully I couldn’t update at the time of the call, I told 5em to ring back. Thankfully again I missed that call because when I went back to my policy to renew, I found my cover wasn’t with safeguard it was with a different company and still had 6 months on my plan.

27 marca 2026
Opinia niezależna

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