Excellent product, outstanding service
Found their foam products on a gaming expo from a 3rd party seller, decided to order from them directly to expand my set. Unfortunately a human error occured and I received a box with a different foam insert. When I mailed them to inform them of the error, I told them I could work with what I received, just needed to make some of my own cuts to the foam received, and would get the correct foam base in the future when I placed a subsequent order. Before I could even start working on the goods received, I had already received message that a replacement item was shipped, along with their apologies for the error made.
They didn't have to, but they fullheartedly fixed their error. I was so proud of that generosity, I just needed to write a positive review.